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Effectively managing and resolving software issues is critical for maintaining and evolving software systems. Development teams often rely on issue trackers and issue reports to track and manage the work needed during issue resolution,…

Software Engineering · Computer Science 2025-02-25 Antu Saha , Oscar Chaparro

Interactive information dashboards can help both specialists and the general public understand complex datasets; but interacting with these dashboards often presents users with challenges such as understanding and verifying the presented…

Human-Computer Interaction · Computer Science 2022-09-15 Mohammed Alhamadi , Omar Alghamdi , Sarah Clinch , Markel Vigo

A good documentation is essential for a good usability of (security) APIs, i.e. especially for the correct use of the APIs. Requirements for good documentation of APIs have been described in several papers, but there is no technical…

Software Engineering · Computer Science 2020-07-28 Rolf Huesmann , Alexander Zeier , Andreas Heinemann , Alexander Wiesmaier

Travel planning stands out among real-world applications of \emph{Language Agents} because it couples significant practical demand with a rigorous constraint-satisfaction challenge. However, existing benchmarks primarily operate on a…

Artificial Intelligence · Computer Science 2026-04-30 Jie-Jing Shao , Bo-Wen Zhang , Xiao-Wen Yang , Baizhi Chen , Si-Yu Han , Jinghao Pang , Wen-Da Wei , Guohao Cai , Zhenhua Dong , Lan-Zhe Guo , Yu-Feng Li

[Background] The MVP concept has influenced the way in which development teams apply Software Engineering practices. However, the overall understanding of this influence of MVPs on SE practices is still poor. [Objective] Our goal is to…

Software Engineering · Computer Science 2023-05-16 Silvio Alonso , Marcos Kalinowski , Bruna Ferreira , Simone D. J. Barbosa , Helio Lopes

Context: Prior research has established that a small proportion of individuals dominate team communication during global software development. It is not known, however, how these members' contributions affect their teams' knowledge…

Software Engineering · Computer Science 2021-02-26 Sherlock A. Licorish , Stephen G. MacDonell

Sketches and diagrams play an important role in the daily work of software developers. In this paper, we investigate the use of sketches and diagrams in software engineering practice. To this end, we used both quantitative and qualitative…

Software Engineering · Computer Science 2017-06-29 Sebastian Baltes , Stephan Diehl

[Background] In large open-source software projects, development knowledge is often fragmented across multiple artefacts and contributors such that individual stakeholders are generally unaware of the full breadth of the product features.…

Software Engineering · Computer Science 2024-08-05 Tim Puhlfürß , Lloyd Montgomery , Walid Maalej

Today is a time of rapid e-commerce development, and Jing Dong, China's e-commerce giant, has taken its place in the highly competitive industry with its self-built logistics system. This paper analyzed the impact of Jing Dong's self-built…

Computers and Society · Computer Science 2024-07-23 Yunsheng Wang , Jiaxuan Zhao

Accurately analyzing and modeling online browsing behavior play a key role in understanding users and technology interactions. In this work, we design and conduct a user study to collect browsing data from 31 participants continuously for…

Computers and Society · Computer Science 2021-08-17 Yuliia Lut , Michael Wang , Elissa M. Redmiles , Rachel Cummings

Organizations started to adopt differential privacy (DP) techniques hoping to persuade more users to share personal data with them. However, many users do not understand DP techniques, thus may not be willing to share. Previous research…

Human-Computer Interaction · Computer Science 2022-08-05 Jingyu Jia , Zikai Alex Wen , Zheli Liu , Changyu Dong

Context: Profiling developers is challenging since many factors, such as their skills, experience, development environment and behaviors, may influence a detailed analysis and the delivery of coherent interpretations. Objective: We aim at…

Software Engineering · Computer Science 2021-01-19 João Caldeira , Fernando Brito e Abreu , Jorge Cardoso , Ricardo Ribeiro , Claudia Werner

The opacity of machine learning data is a significant threat to ethical data work and intelligible systems. Previous research has addressed this issue by proposing standardized checklists to document datasets. This paper expands that field…

Human-Computer Interaction · Computer Science 2022-08-11 Milagros Miceli , Tianling Yang , Adriana Alvarado Garcia , Julian Posada , Sonja Mei Wang , Marc Pohl , Alex Hanna

The rapid adoption of AI coding agents and AI assistant web services is fundamentally changing how developers discover, consume, and interact with technical documentation. This paper studies that transformation across three interconnected…

Software Engineering · Computer Science 2026-04-06 Oleksii Borysenko

Context: Surveys constitute an valuable tool to capture a large-scale snapshot of the state of the practice. Apparently trivial to adopt, surveys hide, however, several pitfalls that might hinder rendering the result valid and, thus,…

Software Engineering · Computer Science 2017-02-27 Marco Torchiano , Daniel Méndez Fernández , Guilherme Horta Travassos , Rafael Maiani de Mello

A systematic mapping protocol is a method for conducting a literature review in a rigorous and transparent way. It aims to provide an overview of the current state of research on a specific topic, identify gaps and opportunities, and guide…

Software Engineering · Computer Science 2024-02-21 Emilio Ormeño , Fernando Pinciroli

Open source software has drawn more and more attention from researchers, developers and companies nowadays. Meanwhile, many Chinese technology companies are embracing open source and choosing to open source their projects. Nevertheless,…

Software Engineering · Computer Science 2021-03-03 Junxiao Han , Shuiguang Deng , David Lo , Chen Zhi , Jianwei Yin , Xin Xia

Programming language documentation refers to the set of technical documents that provide application developers with a description of the high-level concepts of a language. Such documentation is essential to support application developers…

Software Engineering · Computer Science 2022-10-11 Filipe R. Cogo , Xin Xia , Ahmed E. Hassan

Effort estimation is an integral part of activities planning in Agile iterative development. An Agile team estimates the effort of a task based on the available information which is usually conveyed through documentation. However, as…

Software Engineering · Computer Science 2021-07-07 Jirat Pasuksmit , Patanamon Thongtanunam , Shanika Karunasekera

In recent years, open-source software (OSS) has become increasingly prevalent in developing software products. While OSS documentation is the primary source of information provided by the developers' community about a product, its role in…

Software Engineering · Computer Science 2024-03-07 Aaron Imani , Shiva Radmanesh , Iftekhar Ahmed , Mohammad Moshirpour