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Large language models have been widely applied in many aspects of real life, bringing significant efficiency to businesses and offering distinctive user experiences. In this paper, we focus on exploring the application of ChatGPT, a chatbot…

Computers and Society · Computer Science 2025-07-31 Sinh Trong Vu , Huong Thu Truong , Oanh Tien Do , Tu Anh Le , Tai Tan Mai

Generative AI (GenAI) has fundamentally changed how knowledge workers, such as software developers, solve tasks and collaborate to build software products. Introducing innovative tools like ChatGPT and Copilot has created new opportunities…

Software Engineering · Computer Science 2024-05-06 Rasmus Ulfsnes , Nils Brede Moe , Viktoria Stray , Marianne Skarpen

There are a growing number of AI applications, but none tailored specifically to help residents answer their questions about municipal budget, a topic most are interested in but few have a solid comprehension of. In this research paper, we…

Artificial Intelligence · Computer Science 2025-04-01 Jerry Xu , Justin Wang , Joley Leung , Jasmine Gu

Conversational generative AI systems such as ChatGPT are transforming how people seek and engage with information online. Unlike traditional search engines, these systems support open-ended, conversational inquiry, yet it remains unclear…

Human-Computer Interaction · Computer Science 2026-04-14 Yulin Yu , Yizhou Li , Siddharth Suri , Scott Counts

The rise of generative AI (GenAI) chatbots accessible via conversational interfaces is transforming digital interactions and holds economic promise. However, these tools might deepen existing inequalities -- not only through uneven,…

In recent years, the study of artificial intelligence (AI) has undergone a paradigm shift. This has been propelled by the groundbreaking capabilities of generative models both in supervised and unsupervised learning scenarios. Generative AI…

Machine Learning · Computer Science 2024-05-21 Sandeep Singh Sengar , Affan Bin Hasan , Sanjay Kumar , Fiona Carroll

A Chatbot serves as a communication tool between a human user and a machine to achieve an appropriate answer based on the human input. In more recent approaches, a combination of Natural Language Processing and sequential models are used to…

Computation and Language · Computer Science 2023-09-11 Nura Esfandiari , Kourosh Kiani , Razieh Rastgoo

In a rapidly evolving digital landscape autonomous tools and robots are becoming commonplace. Recognizing the significance of this development, this paper explores the integration of Large Language Models (LLMs) like Generative pre-trained…

Human-Computer Interaction · Computer Science 2024-03-22 Younes Lakhnati , Max Pascher , Jens Gerken

Recent advances in large language models (LLMs) have led to the development of powerful AI chatbots capable of engaging in natural and human-like conversations. However, these chatbots can be potentially harmful, exhibiting manipulative,…

Artificial Intelligence · Computer Science 2023-04-04 Baihan Lin , Djallel Bouneffouf , Guillermo Cecchi , Kush R. Varshney

Generative AI systems such as ChatGPT have a disruptive effect on learning and assessment. Computer science requires practice to develop skills in problem solving and programming that are traditionally developed using assignments.…

Computers and Society · Computer Science 2023-11-29 Kevin Wang , Seth Akins , Abdallah Mohammed , Ramon Lawrence

Undoubtedly, the evolution of Generative AI (GenAI) models has been the highlight of digital transformation in the year 2022. As the different GenAI models like ChatGPT and Google Bard continue to foster their complexity and capability,…

Cryptography and Security · Computer Science 2023-07-04 Maanak Gupta , CharanKumar Akiri , Kshitiz Aryal , Eli Parker , Lopamudra Praharaj

Generative AI (GenAI) chatbots are becoming increasingly integrated into virtual assistant technologies, yet their success hinges on the ability to gather meaningful user feedback to improve interaction quality, system outcomes, and overall…

Human-Computer Interaction · Computer Science 2025-04-22 Janet Rafner , Ryan Q. Guloy , Eden W. Wen , Catherine M. Chiodo , Jacob Sherson

This article presents a comparative analysis of the ability of two large language model (LLM)-based chatbots, ChatGPT and Bing Chat, recently rebranded to Microsoft Copilot, to detect veracity of political information. We use AI auditing…

Computation and Language · Computer Science 2023-12-21 Elizaveta Kuznetsova , Mykola Makhortykh , Victoria Vziatysheva , Martha Stolze , Ani Baghumyan , Aleksandra Urman

In the era of exponential technology growth, one unexpected guest has claimed a seat in classrooms worldwide, Artificial Intelligence. Generative AI, such as ChatGPT, promises a revolution in education, yet it arrives with a double-edged…

Computers and Society · Computer Science 2024-05-20 Harris Bin Munawar , Nikolaos Misirlis

Although large conversational AI models such as OpenAI's ChatGPT have demonstrated great potential, we question whether such models can guarantee factual accuracy. Recently, technology companies such as Microsoft and Google have announced…

Computation and Language · Computer Science 2023-04-24 Ruochen Zhao , Xingxuan Li , Yew Ken Chia , Bosheng Ding , Lidong Bing

Generative AI systems have entered everyday academic, professional, and personal life with remarkable speed, yet most users encounter them as mysterious artifacts rather than intelligible systems. This chapter discusses large language…

Computers and Society · Computer Science 2026-04-21 John T. Behrens

Generative artificial intelligence (AI) is poised to reshape the way individuals communicate and interact. While this form of AI has the potential to efficiently make numerous human decisions, there is limited understanding of how…

General Economics · Economics 2024-01-24 Fabian Dvorak , Regina Stumpf , Sebastian Fehrler , Urs Fischbacher

Social anxiety (SA) has become increasingly prevalent. Traditional coping strategies often face accessibility challenges. Generative AI (GenAI), known for their knowledgeable and conversational capabilities, are emerging as alternative…

Human-Computer Interaction · Computer Science 2025-01-28 Yimeng Wang , Yinzhou Wang , Kelly Crace , Yixuan Zhang

ChatGPT is a natural language processing tool that can engage in human-like conversations and generate coherent and contextually relevant responses to various prompts. ChatGPT is capable of understanding natural text that is input by a user…

Human-Computer Interaction · Computer Science 2024-09-02 Sara Amani , Lance White , Trini Balart , Laksha Arora , Kristi J. Shryock , Kelly Brumbelow , Karan L. Watson

Generative AI has the potential to transform how public services are delivered by enhancing productivity and reducing time spent on bureaucracy. Furthermore, unlike other types of artificial intelligence, it is a technology that has quickly…

Computers and Society · Computer Science 2024-01-03 Jonathan Bright , Florence E. Enock , Saba Esnaashari , John Francis , Youmna Hashem , Deborah Morgan
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