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The paper describes a Multisource AI Scorecard Table (MAST) that provides the developer and user of an artificial intelligence (AI)/machine learning (ML) system with a standard checklist focused on the principles of good analysis adopted by…

Artificial Intelligence · Computer Science 2021-02-09 Erik Blasch , James Sung , Tao Nguyen

Despite an extensive body of literature on trust in technology, designing trustworthy AI systems for high-stakes decision domains remains a significant challenge, further compounded by the lack of actionable design and evaluation tools. The…

Computers and Society · Computer Science 2026-04-20 Myke C. Cohen , Nayoung Kim , Yang Ba , Anna Pan , Shawaiz Bhatti , Pouria Salehi , James Sung , Erik Blasch , Michelle V. Mancenido , Erin K. Chiou

AI systems, in particular with deep learning techniques, have demonstrated superior performance for various real-world applications. Given the need for tailored optimization in specific scenarios, as well as the concerns related to the…

Artificial Intelligence · Computer Science 2024-11-12 Zhiyu Zhu , Zhibo Jin , Hongsheng Hu , Minhui Xue , Ruoxi Sun , Seyit Camtepe , Praveen Gauravaram , Huaming Chen

In recent years, the rapid development of AI systems has brought about the benefits of intelligent services but also concerns about security and reliability. By fostering appropriate user reliance on an AI system, both complementary team…

Artificial Intelligence · Computer Science 2025-01-22 Gaole He , Patrick Hemmer , Michael Vössing , Max Schemmer , Ujwal Gadiraju

Auditing plays a pivotal role in the development of trustworthy AI. However, current research primarily focuses on creating auditable AI documentation, which is intended for regulators and experts rather than end-users affected by AI…

Computers and Society · Computer Science 2023-05-31 Nicolas Scharowski , Michaela Benk , Swen J. Kühne , Léane Wettstein , Florian Brühlmann

Sustainability or ESG rating agencies use company disclosures and external data to produce scores or ratings that assess the environmental, social, and governance performance of a company. However, sustainability ratings across agencies for…

Artificial Intelligence · Computer Science 2026-02-20 Xiaoran Cai , Wang Yang , Xiyu Ren , Chekun Law , Rohit Sharma , Peng Qi

Large Reasoning Models (LRMs) and Multi-Agent Systems (MAS) in high-stakes domains demand reliable verification, yet centralized approaches suffer four limitations: (1) Robustness, with single points of failure vulnerable to attacks and…

Artificial Intelligence · Computer Science 2026-05-01 Yu-Chao Huang , Zhen Tan , Mohan Zhang , Pingzhi Li , Zhuo Zhang , Tianlong Chen

Artificial intelligence has transformed numerous industries, from healthcare to finance, enhancing decision-making through automated systems. However, the reliability of these systems is mainly dependent on the quality of the underlying…

Computers and Society · Computer Science 2025-06-04 Tadesse K. Bahiru , Haileleol Tibebu , Ioannis A. Kakadiaris

With the current progress of Artificial Intelligence (AI) technology and its increasingly broader applications, trust is seen as a required criterion for AI usage, acceptance, and deployment. A robust measurement instrument is essential to…

Human-Computer Interaction · Computer Science 2025-10-27 Retno Larasati

AI compliance is becoming increasingly critical as AI systems grow more powerful and pervasive. Yet the rapid expansion of AI policies creates substantial burdens for resource-constrained practitioners lacking policy expertise. Existing…

Human-Computer Interaction · Computer Science 2026-03-26 Yu Yang , Ig-Jae Kim , Dongwook Yoon

A multi-agent AI system (MAS) is composed of multiple autonomous agents that interact, exchange information, and make decisions based on internal generative models. Recent advances in large language models and tool-using agents have made…

Decisions impacting human lives are increasingly being made or assisted by automated decision-making algorithms. Many of these algorithms process personal data for predicting recidivism, credit risk analysis, identifying individuals using…

Computers and Society · Computer Science 2022-09-02 Furkan Gursoy , Ioannis A. Kakadiaris

AI services are known to have unstable behavior when subjected to changes in data, models or users. Such behaviors, whether triggered by omission or commission, lead to trust issues when AI works with humans. The current approach of…

Human-Computer Interaction · Computer Science 2023-02-21 Biplav Srivastava , Kausik Lakkaraju , Mariana Bernagozzi , Marco Valtorta

Decision support systems enhanced by Artificial Intelligence (AI) are increasingly being used in high-stakes scenarios where errors or biased outcomes can have significant consequences. In this work, we explore the conditions under which…

Human-Computer Interaction · Computer Science 2025-05-20 Marina Estévez-Almenzar , Ricardo Baeza-Yates , Carlos Castillo

Artificial Intelligence (AI) has demonstrated potential in healthcare, particularly in enhancing diagnostic accuracy and decision-making through Clinical Decision Support Systems (CDSSs). However, the successful implementation of these…

Human-Computer Interaction · Computer Science 2025-01-29 Olya Rezaeian , Alparslan Emrah Bayrak , Onur Asan

When making strategic decisions, we are often confronted with overwhelming information to process. The situation can be further complicated when some pieces of evidence are contradicted each other or paradoxical. The challenge then becomes…

Artificial Intelligence · Computer Science 2023-06-13 Caesar Wu , Yuan-Fang Lib , Pascal Bouvry

While deep learning models have greatly improved the performance of most artificial intelligence tasks, they are often criticized to be untrustworthy due to the black-box problem. Consequently, many works have been proposed to study the…

Computation and Language · Computer Science 2021-09-08 Lijie Wang , Hao Liu , Shuyuan Peng , Hongxuan Tang , Xinyan Xiao , Ying Chen , Hua Wu , Haifeng Wang

Artificial Intelligence (AI) is increasingly used in critical applications. Thus, the need for dependable AI systems is rapidly growing. In 2018, the European Commission appointed experts to a High-Level Expert Group on AI (AI-HLEG).…

Computers and Society · Computer Science 2021-03-17 Markus Borg , Joshua Bronson , Linus Christensson , Fredrik Olsson , Olof Lennartsson , Elias Sonnsjö , Hamid Ebabi , Martin Karsberg

What values, evidence preferences, and source trust hierarchies do AI systems actually exhibit when facing structured dilemmas? We present the first large-scale empirical mapping of AI decision-making across all three layers of the…

Artificial Intelligence · Computer Science 2026-04-14 Seulki Lee

Artificial Intelligence (AI) has made impressive progress in recent years and represents a key technology that has a crucial impact on the economy and society. However, it is clear that AI and business models based on it can only reach…

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