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As AI systems become increasingly prevalent in various aspects of daily life, gaining a comprehensive understanding of public perception towards these AI systems has become increasingly essential for several reasons such as ethical…

Social and Information Networks · Computer Science 2023-07-13 Weihong Qi , Jinsheng Pan , Hanjia Lyu , Jiebo Luo

As millions of people use ChatGPT for tasks such as education, writing assistance, and health advice, concerns have grown about how personal prompts and data are stored and used. This study explores how Reddit users collectively negotiate…

Computers and Society · Computer Science 2026-03-10 S M Mehedi Zaman , Saubhagya Joshi , Yiyi Wu

ChatGPT sets a new record with the fastest-growing user base, as a chatbot powered by a large language model (LLM). While it demonstrates state-of-the-art capabilities in a variety of language-generation tasks, it also raises widespread…

Computation and Language · Computer Science 2024-02-15 Ratanond Koonchanok , Yanling Pan , Hyeju Jang

ChatGPT, a chatbot developed by OpenAI, has gained widespread popularity and media attention since its release in November 2022. However, little hard evidence is available regarding its perception in various sources. In this paper, we…

Computation and Language · Computer Science 2023-02-28 Christoph Leiter , Ran Zhang , Yanran Chen , Jonas Belouadi , Daniil Larionov , Vivian Fresen , Steffen Eger

While there is an increased discourse on large language models (LLMs) like ChatGPT and DeepSeek, there is no comprehensive understanding of how users of online platforms, like Reddit, perceive these models. This is an important omission…

Social and Information Networks · Computer Science 2025-02-27 Krishnaveni Katta

We investigate the role of large language models (LLMs) in supporting mental health by analyzing Reddit posts and comments about mental health conversations with ChatGPT. Our findings reveal that users value ChatGPT as a safe,…

Human-Computer Interaction · Computer Science 2025-10-28 Kyuha Jung , Gyuho Lee , Yuanhui Huang , Yunan Chen

Chatbots powered by artificial intelligence (AI) have rapidly become a significant part of everyday life, with over a quarter of American adults using them multiple times per week. While these tools offer potential benefits and risks, a…

Computation and Language · Computer Science 2025-04-04 Joseph Heffner , Chongyu Qin , Martin Chadwick , Chris Knutsen , Christopher Summerfield , Zeb Kurth-Nelson , Robb B. Rutledge

The proliferation of interactive AI like ChatGPT has fueled intense public discourse surrounding AI- generated content (AIGC). While some fear job displacement, others anticipate productivity gains. Social media provides a rich source of…

Social and Information Networks · Computer Science 2024-12-25 Qinglan Wei , Jiayi Li , Yuan Zhang

The emergence of generative AI has sparked substantial discussions, with the potential to have profound impacts on society in all aspects. As emerging technologies continue to advance, it is imperative to facilitate their proper integration…

Social and Information Networks · Computer Science 2023-05-17 Kunihiro Miyazaki , Taichi Murayama , Takayuki Uchiba , Jisun An , Haewoon Kwak

Large language models (LLMs) chatbots like ChatGPT are increasingly used for mental health support. They offer accessible, therapeutic support but also raise concerns about misinformation, over-reliance, and risks in high-stakes contexts of…

Computers and Society · Computer Science 2025-12-09 Lingyao Li , Xiaoshan Huang , Renkai Ma , Ben Zefeng Zhang , Haolun Wu , Fan Yang , Chen Chen

As AI chatbots see increased adoption and integration into everyday life, questions have been raised about the potential impact of human-like or anthropomorphic AI on users. In this work, we investigate the extent to which interactions with…

Latest developments in Artificial Intelligence (AI) and big data gave rise to Artificial Intelligent agents like Open AI's ChatGPT, which has recently become the fastest growing application since Facebook and WhatsApp. ChatGPT has…

Computers and Society · Computer Science 2023-11-14 Forhan Bin Emdad , Benhur Ravuri , Lateef Ayinde , Mohammad Ishtiaque Rahman

According to the World Health Organization (WHO), one in four people will be affected by mental disorders at some point in their lives. However, in many parts of the world, patients do not actively seek professional diagnosis because of…

Social and Information Networks · Computer Science 2022-04-18 Xiaobo Guo , Yaojia Sun , Soroush Vosoughi

The exponential growth in user acquisition and popularity of OpenAIs ChatGPT, an artificial intelligence(AI) powered chatbot, was accompanied by widespread mainstream media coverage. This article presents a quantitative data analysis of the…

Computers and Society · Computer Science 2023-08-07 Maya Karanouh

This research examines how the emotional tone of human-AI interactions shapes ChatGPT and human behavior. In a between-subject experiment, we asked participants to express a specific emotion while working with ChatGPT (GPT-4.0) on two…

Computation and Language · Computer Science 2026-01-09 Florence Bernays , Marco Henriques Pereira , Jochen Menges

Reddit is a major venue for mental-health information interaction and peer support, where privacy concerns increasingly surface in user discourse. Thus, we analyze privacy-related discussions across 14 mental-health and regulatory…

Computers and Society · Computer Science 2025-12-19 Jai Kruthunz Naveen Kumar , Aishwarya Umeshkumar Surani , Harkirat Singh , Sanchari Das

The emergence of generative AI chatbots such as ChatGPT has prompted growing public and academic interest in their role as informal mental health support tools. While early rule-based systems have been around for several years, large…

Computation and Language · Computer Science 2025-04-18 Anna-Carolina Haensch

Artificial Intelligence (AI) chatbots are increasingly used for emotional, creative, and social support, leading to sustained and routine user interaction with these systems. As these applications evolve through frequent version updates,…

Human-Computer Interaction · Computer Science 2026-04-10 Sirajam Munira , Lydia Manikonda

In recent years, Online Social Networks have become an important medium for people who suffer from mental disorders to share moments of hardship, and receive emotional and informational support. In this work, we analyze how discussions in…

Machine Learning · Computer Science 2021-07-28 Bárbara Silveira , Henrique S. Silva , Fabricio Murai , Ana Paula Couto da Silva

Generative AI systems are increasingly embedded in everyday life, yet empirical understanding of how psychological risk associated with AI use emerges, is experienced, and is regulated by users remains limited. We present a large-scale…

Computation and Language · Computer Science 2026-02-11 Jianfeng Zhu , Karin G. Coifman , Ruoming Jin
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