Related papers: Estimation of the User Contribution Rate by Levera…
In today's digitized world, software systems must support users in understanding both how to interact with a system and why certain behaviors occur. This study investigates whether explanation needs, classified from user reviews, can be…
User engagement is crucial to the long-term success of a mobile app. Several metrics, such as dwell time, have been used for measuring user engagement. However, how to effectively predict user engagement in the context of mobile apps is…
Release planning for mobile apps has recently become an area of active research. Prior research in this area concentrated on the analysis of release notes and on tracking user reviews to support app evolution with issue trackers. However,…
$\textbf{Context}$: The release planning of mobile apps has become an area of active research, with most studies centering on app analysis through release notes in the Apple App Store and tracking user reviews via issue trackers. However,…
The value of mobile apps is traditionally measured by metrics such as the number of downloads, installations, or user ratings. A problem with these measures is that they reflect actual usage at most indirectly. Indeed, analytic companies…
As mobile app usage continues to rise, so does the generation of extensive user interaction data, which includes actions such as swiping, zooming, or the time spent on a screen. Apps often collect a large amount of this data and claim to…
Mobile software apps ("apps") are one of the prevailing digital technologies that our modern life heavily depends on. A key issue in the development of apps is how to design gender-inclusive apps. Apps that do not consider gender inclusion,…
Ubiquitous technologies such as mobile software applications (mobile apps) have a tremendous influence on the evolution of the social, cultural, economic, and political facets of life in society. Mobile apps fulfil many practical purposes…
In-app advertising closely relates to app revenue. Reckless ad integration could adversely impact app reliability and user experience, leading to loss of income. It is very challenging to balance the ad revenue and user experience for app…
Recent studies showed that the dialogs between app developers and app users on app stores are important to increase user satisfaction and app's overall ratings. However, the large volume of reviews and the limitation of resources discourage…
This paper sets out a process of app analysis intended to support understanding of use but also redesign. From usage logs we infer activity patterns - Markov models - and employ probabilistic formal analysis to ask questions about the use…
The rise of mobile apps has brought greater convenience and customization for users. However, many apps use analytics services to collect a wide range of user interaction data purportedly to improve their service, while presenting app users…
User reviews published in mobile app repositories are essential for understanding user satisfaction and engagement within a specific market segment. Manual analysis of reviews is impractical due to the large data volume, and automated…
The exponential growth of the mobile app market underscores the importance of constant innovation and rapid response to user demands. As user satisfaction is paramount to the success of a mobile application (app), developers typically rely…
Mobile apps have exploded in popularity, encouraging developers to provide content to the massive user base of the main app stores. Although there exist automated techniques that can classify user comments into various topics with high…
The competing nature of the app market motivates us to shift our focus on apps that provide similar functionalities and directly compete with each other (i.e., peer apps). In this work, we study the ratings and the review text of 100…
App quality has been shown to be the most important indicator of app adoption. To assure quality, developers mainly use testing to find bugs in app and apply structural and GUI test coverage criteria. However, mobile apps have more…
Contact tracing apps have become one of the main approaches to control and slow down the spread of COVID-19 and ease up lockdown measures. While these apps can be very effective in stopping the transmission chain and saving lives, their…
In recent years, mobile applications have become indispensable tools for managing various aspects of life. From enhancing productivity to providing personalized entertainment, mobile apps have revolutionized people's daily routines. Despite…
User experience of mobile apps is an essential ingredient that can influence the audience volumes and app revenue. To ensure good user experience and assist app development, several prior studies resort to analysis of app reviews, a type of…