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Question-and-answer agents like ChatGPT offer a novel tool for use as a potential honeypot interface in cyber security. By imitating Linux, Mac, and Windows terminal commands and providing an interface for TeamViewer, nmap, and ping, it is…

Cryptography and Security · Computer Science 2023-01-11 Forrest McKee , David Noever

Advancements in artificial intelligence (AI), speech recognition systems (ASR), and machine learning have enabled the development of intelligent computer programs called chatbots. Many chatbots have been proposed to provide different…

Cryptography and Security · Computer Science 2020-12-03 Sofian Hamad , Taoufik Yeferny

A skilled live-commerce host is not merely a narrator, but a sales agent who converts viewer curiosity into purchase intent through expert product knowledge, emotionally intelligent response tactics, and entertainment that serves as a…

Artificial Intelligence · Computer Science 2026-05-15 Yuyan Chen

In this paper, we present an end-to-end empathetic conversation agent CAiRE. Our system adapts TransferTransfo (Wolf et al., 2019) learning approach that fine-tunes a large-scale pre-trained language model with multi-task objectives:…

Computation and Language · Computer Science 2020-04-28 Zhaojiang Lin , Peng Xu , Genta Indra Winata , Farhad Bin Siddique , Zihan Liu , Jamin Shin , Pascale Fung

Conventional Voice Assistants (VAs) rely on traditional language models to discern user intent and respond to their queries, leading to interactions that often lack a broader contextual understanding, an area in which Large Language Models…

Human-Computer Interaction · Computer Science 2024-12-02 Amama Mahmood , Junxiang Wang , Bingsheng Yao , Dakuo Wang , Chien-Ming Huang

The rise of large language models (LLMs) has revolutionized user interactions with knowledge-based systems, enabling chatbots to synthesize vast amounts of information and assist with complex, exploratory tasks. However, LLM-based chatbots…

Human-Computer Interaction · Computer Science 2024-11-01 Yingzhe Peng , Xiaoting Qin , Zhiyang Zhang , Jue Zhang , Qingwei Lin , Xu Yang , Dongmei Zhang , Saravan Rajmohan , Qi Zhang

According to UNESCO, there are nearly 7,000 languages spoken worldwide, of which around 3,000 languages are in danger of disappearing before the end of the century. With roughly 230 languages having already become extinct between the years…

Human-Computer Interaction · Computer Science 2023-04-20 Dinesh Kumar Nanduri , Elizabeth M. Bonsignore

In this paper, we introduce EmpBot: an end-to-end empathetic chatbot. Empathetic conversational agents should not only understand what is being discussed, but also acknowledge the implied feelings of the conversation partner and respond…

Computation and Language · Computer Science 2021-11-02 Emmanouil Zaranis , Georgios Paraskevopoulos , Athanasios Katsamanis , Alexandros Potamianos

Customer service chatbots are increasingly expected to serve not merely as reactive support tools for users, but as strategic interfaces for harvesting high-value information and business intelligence. In response, we make three main…

Artificial Intelligence · Computer Science 2026-04-17 Chen Huang , Zitan Jiang , Changyi Zou , Wenqiang Lei , See-Kiong Ng

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

The conversational nature of chatbots poses challenges to designers since their development is different from other software and requires investigating new practices in the context of human-AI interaction and their impact on user…

Human-Computer Interaction · Computer Science 2023-01-18 Geovana Ramos Sousa Silva , Edna Dias Canedo

Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for…

Computation and Language · Computer Science 2024-07-09 Anum Afzal , Alexander Kowsik , Rajna Fani , Florian Matthes

Effective communication within universities is crucial for addressing the diverse information needs of students, alumni, and external stakeholders. However, existing chatbot systems often fail to deliver accurate, context-specific…

Computation and Language · Computer Science 2024-10-23 Sahil Kumar , Deepa Paikar , Kiran Sai Vutukuri , Haider Ali , Shashidhar Reddy Ainala , Aditya Murli Krishnan , Youshan Zhang

We develop machine translation and speech synthesis systems to complement the efforts of revitalizing Judeo-Spanish, the exiled language of Sephardic Jews, which survived for centuries, but now faces the threat of extinction in the digital…

Computation and Language · Computer Science 2022-06-01 Alp Öktem , Rodolfo Zevallos , Yasmin Moslem , Güneş Öztürk , Karen Şarhon

Deep-agent communities developing their own language-like communication protocol are a hot (or at least warm) topic in AI. Such agents could be very useful in machine-machine and human-machine interaction scenarios long before they have…

Computation and Language · Computer Science 2020-03-27 Marco Baroni

The release of the large language model based chatbot ChatGPT in November 2022 has brought considerable attention to the subject of artificial intelligence, not only in the public. From the perspective of higher education, ChatGPT…

Computers and Society · Computer Science 2023-11-29 Nicolas Schwenke , Heinrich Söbke , Eckhard Kraft

Most people are multilingual, and most multilinguals code-switch, yet the characteristics of code-switched language are not fully understood. We developed a chatbot capable of completing a Map Task with human participants using…

Computation and Language · Computer Science 2025-08-12 Dean Geckt , Melinda Fricke , Shuly Wintner

Though great progress has been made for human-machine conversation, current dialogue system is still in its infancy: it usually converses passively and utters words more as a matter of response, rather than on its own initiatives. In this…

Computation and Language · Computer Science 2019-11-11 Wenquan Wu , Zhen Guo , Xiangyang Zhou , Hua Wu , Xiyuan Zhang , Rongzhong Lian , Haifeng Wang

Due to the migration megatrend, efficient and effective second-language acquisition is vital. One proposed solution involves AI-enabled conversational agents for person-centered interactive language practice. We present results from ongoing…

Software Engineering · Computer Science 2022-03-30 Markus Borg , Johan Bengtsson , Harald Österling , Alexander Hagelborn , Isabella Gagner , Piotr Tomaszewski

ChatGPT (Chat Generative Pre-trained Transformer) is a chatbot launched by OpenAI on November 30, 2022. OpenAI's GPT-3 family of large language models serve as the foundation for ChatGPT. ChatGPT is fine-tuned with both supervised and…

Software Engineering · Computer Science 2023-05-29 Giriprasad Sridhara , Ranjani H. G. , Sourav Mazumdar