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This paper examines the responsible integration of artificial intelligence (AI) in human services organizations (HSOs), proposing a nuanced framework for evaluating AI applications across multiple dimensions of risk. The authors argue that…

Computers and Society · Computer Science 2025-01-22 Brian E. Perron , Lauri Goldkind , Zia Qi , Bryan G. Victor

Agentic Artificial Intelligence (AI) can autonomously pursue long-term goals, make decisions, and execute complex, multi-turn workflows. Unlike traditional generative AI, which responds reactively to prompts, agentic AI proactively…

Computers and Society · Computer Science 2025-02-18 Anirban Mukherjee , Hannah Hanwen Chang

Explanations for artificial intelligence (AI) systems are intended to support the people who are impacted by AI systems in high-stakes decision-making environments, such as doctors, patients, teachers, students, housing applicants, and many…

Human-Computer Interaction · Computer Science 2025-04-16 Gennie Mansi , Naveena Karusala , Mark Riedl

Solutions relying on artificial intelligence are devised to predict data patterns and answer questions that are clearly defined, involve an enumerable set of solutions, clear rules, and inherently binary decision mechanisms. Yet, as they…

Computers and Society · Computer Science 2020-10-30 Niya Stoimenova , Rebecca Price

Thanks to advances in large language models, a new type of software agent, the artificial intelligence (AI) agent, has entered the marketplace. Companies such as OpenAI, Google, Microsoft, and Salesforce promise their AI Agents will go from…

Computers and Society · Computer Science 2025-02-26 Deven R. Desai , Mark O. Riedl

Given AI systems like ChatGPT can generate content that is indistinguishable from human-made work, the responsible use of this technology is a growing concern. Although understanding the benefits and harms of using AI systems requires more…

Computers and Society · Computer Science 2023-05-10 Jan Philip Wahle , Terry Ruas , Saif M. Mohammad , Norman Meuschke , Bela Gipp

Conventional AI evaluation approaches concentrated within the AI stack exhibit systemic limitations for exploring, navigating and resolving the human and societal factors that play out in real world deployment such as in education, finance,…

Artificial Intelligence (AI), is once again in the phase of drastic advancements. Unarguably, the technology itself can revolutionize the way we live our everyday life. But the exponential growth of technology poses a daunting task for…

Artificial Intelligence · Computer Science 2018-07-02 Rajesh Chidambaram

Rapid progress in machine learning and artificial intelligence (AI) has brought increasing attention to the potential impacts of AI technologies on society. In this paper we discuss one such potential impact: the problem of accidents in…

Artificial Intelligence · Computer Science 2016-07-26 Dario Amodei , Chris Olah , Jacob Steinhardt , Paul Christiano , John Schulman , Dan Mané

Novel data sensing and AI technologies are finding practical use in the analysis of crisis resilience, revealing the need to consider how responsible artificial intelligence (AI) practices can mitigate harmful outcomes and protect…

Social and Information Networks · Computer Science 2022-09-09 Cheng-Chun Lee , Tina Comes , Megan Finn , Ali Mostafavi

There is a growing need for data-driven research efforts on how the public perceives the ethical, moral, and legal issues of autonomous AI systems. The current debate on the responsibility gap posed by these systems is one such example.…

Computers and Society · Computer Science 2021-01-18 Gabriel Lima , Meeyoung Cha

As artificial intelligence rapidly transforms society, developers and policymakers struggle to anticipate which applications will face public moral resistance. We propose that these judgments are not idiosyncratic but systematic and…

Computers and Society · Computer Science 2025-10-08 Kimmo Eriksson , Simon Karlsson , Irina Vartanova , Pontus Strimling

Responsible AI (RAI) is the science and practice of ensuring the design, development, use, and oversight of AI are socially sustainable--benefiting diverse stakeholders while controlling the risks. Achieving this goal requires active…

Computers and Society · Computer Science 2025-06-11 Julia Stoyanovich , Armanda Lewis , Eric Corbett , Lucius E. J. Bynum , Lucas Rosenblatt , Falaah Arif Khan

The field of Artificial Intelligence (AI) and, in particular, the Machine Learning area, counts on a wide range of performance metrics and benchmark data sets to assess the problem-solving effectiveness of its solutions. However, the…

Computers and Society · Computer Science 2020-08-18 Teresa Scantamburlo , Atia Cortés , Marie Schacht

Explainability and comprehensibility of AI are important requirements for intelligent systems deployed in real-world domains. Users want and frequently need to understand how decisions impacting them are made. Similarly it is important to…

Computers and Society · Computer Science 2019-07-10 Roman V. Yampolskiy

Artificial Intelligence (AI) is a double-edged sword: on one hand, AI promises to provide great advances that could benefit humanity, but on the other hand, AI poses substantial (even existential) risks. With advancements happening daily,…

Computers and Society · Computer Science 2024-02-05 Willem van der Maden , Derek Lomas , Malak Sadek , Paul Hekkert

Although artificial intelligence (AI) shows growing promise for mental health care, current approaches to evaluating AI tools in this domain remain fragmented and poorly aligned with clinical practice, social context, and first-hand user…

Despite Artificial Intelligence (AI) transformative potential for public sector services, decision-making, and administrative efficiency, adoption remains uneven due to complex technical, organizational, and institutional challenges.…

Artificial Intelligence and Machine Learning are increasingly seen as key technologies for building more decentralised and resilient energy grids, but researchers must consider the ethical and social implications of their use

Computers and Society · Computer Science 2019-12-03 Valentin Robu , David Flynn , Merlinda Andoni , Maizura Mokhtar

Across the technology industry, many companies have expressed their commitments to AI ethics and created dedicated roles responsible for translating high-level ethics principles into product. Yet it is unclear how effective this has been in…

Human-Computer Interaction · Computer Science 2024-09-12 Archana Ahlawat , Amy Winecoff , Jonathan Mayer
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