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Existing approaches for low-resource text summarization primarily employ large language models (LLMs) like GPT-3 or GPT-4 at inference time to generate summaries directly; however, such approaches often suffer from inconsistent LLM outputs…

Computation and Language · Computer Science 2025-01-27 Gaurav Sahu , Olga Vechtomova , Issam H. Laradji

Factual consistency is an important quality in dialogue summarization. Large language model (LLM)-based automatic text summarization models generate more factually consistent summaries compared to those by smaller pretrained language…

Computation and Language · Computer Science 2024-06-24 Rongxin Zhu , Jey Han Lau , Jianzhong Qi

Semi-supervised learning (SSL) is a widely used technique in scenarios where labeled data is scarce and unlabeled data is abundant. While SSL is popular for image and text classification, it is relatively underexplored for the task of…

Computation and Language · Computer Science 2024-07-03 Gaurav Sahu , Olga Vechtomova , Issam H. Laradji

This paper provides results of evaluating some text summarisation techniques for the purpose of producing call summaries for contact centre solutions. We specifically focus on extractive summarisation methods, as they do not require any…

Computation and Language · Computer Science 2022-09-07 Alexandra N. Uma , Dmitry Sityaev

In task-oriented conversational AI evaluation, unsupervised methods poorly correlate with human judgments, and supervised approaches lack generalization. Recent advances in large language models (LLMs) show robust zeroshot and few-shot…

Computation and Language · Computer Science 2024-06-26 Jinghan Jia , Abi Komma , Timothy Leffel , Xujun Peng , Ajay Nagesh , Tamer Soliman , Aram Galstyan , Anoop Kumar

Recent audio language models can follow long conversations. However, research on emotion-aware or spoken dialogue summarization is constrained by the lack of data that links speech, summaries, and paralinguistic cues. We introduce Spoken…

Computation and Language · Computer Science 2025-12-19 Yen-Ju Lu , Kunxiao Gao , Mingrui Liang , Helin Wang , Thomas Thebaud , Laureano Moro-Velazquez , Najim Dehak , Jesus Villalba

Large language models (LLMs) are powerful dialogue agents, but specializing them towards fulfilling a specific function can be challenging. Instructing tuning, i.e. tuning models on instruction and sample responses generated by humans…

Computation and Language · Computer Science 2024-01-11 Dennis Ulmer , Elman Mansimov , Kaixiang Lin , Justin Sun , Xibin Gao , Yi Zhang

Large language models (LLMs) have enhanced our ability to rapidly analyze and classify unstructured natural language data. However, concerns regarding cost, network limitations, and security constraints have posed challenges for their…

Machine Learning · Computer Science 2024-11-05 David Farr , Nico Manzonelli , Iain Cruickshank , Jevin West

The new wave of Large Language Models (LLM) has offered an efficient tool to curate sizeable conversational datasets. So far studies have mainly focused on task-oriented or generic open-domain dialogs, and have not fully explored the…

Computation and Language · Computer Science 2024-01-17 Ehsan Lotfi , Maxime De Bruyn , Jeska Buhmann , Walter Daelemans

In a typical customer service chat scenario, customers contact a support center to ask for help or raise complaints, and human agents try to solve the issues. In most cases, at the end of the conversation, agents are asked to write a short…

Computation and Language · Computer Science 2021-11-24 Guy Feigenblat , Chulaka Gunasekara , Benjamin Sznajder , Sachindra Joshi , David Konopnicki , Ranit Aharonov

Reliable evaluation of large language model (LLM)-generated summaries remains an open challenge, particularly across heterogeneous domains and document lengths. We conduct a comprehensive meta-evaluation of 14 automatic summarization…

Computation and Language · Computer Science 2026-04-29 Huyen Nguyen , Haoxuan Zhang , Yang Zhang , Junhua Ding , Haihua Chen

Recent Vision-based Large Language Models~(VisionLLMs) for autonomous driving have seen rapid advancements. However, such promotion is extremely dependent on large-scale high-quality annotated data, which is costly and labor-intensive. To…

Computer Vision and Pattern Recognition · Computer Science 2025-03-18 Chaoqun Wang , Jie Yang , Xiaobin Hong , Ruimao Zhang

Large language models (LLMs) have achieved impressive performance in text summarization, yet their performance often falls short when applied to specialized domains that differ from their original pre-training distribution. While…

Computation and Language · Computer Science 2025-10-10 Xue-Yong Fu , Elena Khasanova , Md Tahmid Rahman Laskar , Harsh Saini , Shashi Bhushan TN

Large Language Models (LLMs) continue to advance natural language processing with their ability to generate human-like text across a range of tasks. Despite the remarkable success of LLMs in Natural Language Processing (NLP), their…

Computation and Language · Computer Science 2025-07-08 Walid Mohamed Aly , Taysir Hassan A. Soliman , Amr Mohamed AbdelAziz

Large Language Models (LLMs) exhibit powerful summarization abilities. However, their capabilities on conversational summarization remains under explored. In this work we evaluate LLMs (approx. 10 billion parameters) on conversational…

Computation and Language · Computer Science 2023-12-01 Ramesh Manuvinakurike , Saurav Sahay , Sangeeta Manepalli , Lama Nachman

The current winning recipe for automatic summarization is using proprietary large-scale language models (LLMs) such as ChatGPT as is, or imitation learning from them as teacher models. While increasingly ubiquitous dependence on such…

Computation and Language · Computer Science 2024-08-21 Jaehun Jung , Ximing Lu , Liwei Jiang , Faeze Brahman , Peter West , Pang Wei Koh , Yejin Choi

Extractive summarization plays a pivotal role in natural language processing due to its wide-range applications in summarizing diverse content efficiently, while also being faithful to the original content. Despite significant advancement…

Computation and Language · Computer Science 2024-07-09 Mihir Parmar , Hanieh Deilamsalehy , Franck Dernoncourt , Seunghyun Yoon , Ryan A. Rossi , Trung Bui

This study introduces a system leveraging Large Language Models (LLMs) to extract text and enhance user interaction with PDF documents via a conversational interface. Utilizing Retrieval-Augmented Generation (RAG), the system provides…

Information Retrieval · Computer Science 2025-02-20 Soham Roy , Mitul Goswami , Nisharg Nargund , Suneeta Mohanty , Prasant Kumar Pattnaik

Dialogue policies play a crucial role in developing task-oriented dialogue systems, yet their development and maintenance are challenging and typically require substantial effort from experts in dialogue modeling. While in many situations,…

Computation and Language · Computer Science 2024-06-24 Makesh Narsimhan Sreedhar , Traian Rebedea , Christopher Parisien

Online forums encourage the exchange and discussion of different stances on many topics. Not only do they provide an opportunity to present one's own arguments, but may also gather a broad cross-section of others' arguments. However, the…

Computation and Language · Computer Science 2023-11-06 Shahbaz Syed , Dominik Schwabe , Khalid Al-Khatib , Martin Potthast
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