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Emotions are an essential element in verbal communication, so understanding individuals' affect during a human-robot interaction (HRI) becomes imperative. This paper investigates the application of vision transformer models, namely ViT…

Audio and Speech Processing · Electrical Eng. & Systems 2025-03-18 Ruchik Mishra , Andrew Frye , Madan Mohan Rayguru , Dan O. Popa

Speech Emotion Recognition (SER) is the use of machines to detect the emotional state of humans based on the speech, which is gaining importance in natural human-computer interaction. Speech is a very valuable source of information, as…

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Computation and Language · Computer Science 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

Emotion plays a fundamental role in human interaction, and therefore systems capable of identifying emotions in speech are crucial in the context of human-computer interaction. Speech emotion recognition (SER) is a challenging problem,…

Audio and Speech Processing · Electrical Eng. & Systems 2025-06-03 Lucas Ueda , João Lima , Leonardo Marques , Paula Costa

Affective computing is a field of study that focuses on developing systems and technologies that can understand, interpret, and respond to human emotions. Speech Emotion Recognition (SER), in particular, has got a lot of attention from…

Computation and Language · Computer Science 2023-12-20 Varun Sharma

Social chatbots have gained immense popularity, and their appeal lies not just in their capacity to respond to the diverse requests from users, but also in the ability to develop an emotional connection with users. To further develop and…

Computation and Language · Computer Science 2022-06-01 Avinash Madasu , Mauajama Firdaus , Asif Eqbal

Recent advancements in transformer-based speech representation models have greatly transformed speech processing. However, there has been limited research conducted on evaluating these models for speech emotion recognition (SER) across…

Computation and Language · Computer Science 2023-08-21 Anant Singh , Akshat Gupta

Speech emotion recognition (SER) is the task of recognising human's emotional states from speech. SER is extremely prevalent in helping dialogue systems to truly understand our emotions and become a trustworthy human conversational partner.…

Sound · Computer Science 2022-10-27 Zhao Ren , Thanh Tam Nguyen , Yi Chang , Björn W. Schuller

Automatic emotion recognition plays a key role in computer-human interaction as it has the potential to enrich the next-generation artificial intelligence with emotional intelligence. It finds applications in customer and/or representative…

Sound · Computer Science 2022-02-21 Sarala Padi , Seyed Omid Sadjadi , Dinesh Manocha , Ram D. Sriram

Large, pre-trained neural networks consisting of self-attention layers (transformers) have recently achieved state-of-the-art results on several speech emotion recognition (SER) datasets. These models are typically pre-trained in…

Neural text-to-speech (TTS) approaches generally require a huge number of high quality speech data, which makes it difficult to obtain such a dataset with extra emotion labels. In this paper, we propose a novel approach for emotional TTS…

Audio and Speech Processing · Electrical Eng. & Systems 2021-01-19 Xiong Cai , Dongyang Dai , Zhiyong Wu , Xiang Li , Jingbei Li , Helen Meng

This technical report explores the ability of ChatGPT in recognizing emotions from text, which can be the basis of various applications like interactive chatbots, data annotation, and mental health analysis. While prior research has shown…

Robotics · Computer Science 2023-12-05 Naoki Wake , Atsushi Kanehira , Kazuhiro Sasabuchi , Jun Takamatsu , Katsushi Ikeuchi

Recent years have witnessed great progress on building emotional chatbots. Tremendous methods have been proposed for chatbots to generate responses with given emotions. However, the emotion changes of the user during the conversation has…

Computation and Language · Computer Science 2021-05-19 Hao Jiang , Yutao Zhu , Xinyu Zhang , Zhicheng Dou , Pan Du , Te Pi , Yantao Jia

Effective speech emotional representations play a key role in Speech Emotion Recognition (SER) and Emotional Text-To-Speech (TTS) tasks. However, emotional speech samples are more difficult and expensive to acquire compared with Neutral…

Audio and Speech Processing · Electrical Eng. & Systems 2023-06-12 Shijun Wang , Jón Guðnason , Damian Borth

Empathy is essential for fostering natural interactions in spoken dialogue systems, as it enables machines to recognize the emotional tone of human speech and deliver empathetic responses. Recent research has made significant progress in…

Computation and Language · Computer Science 2026-04-21 Yun Hong , Yan Zhou , Yang Feng

Speech Emotion Recognition (SER) presents a significant yet persistent challenge in human-computer interaction. While deep learning has advanced spoken language processing, achieving high performance on limited datasets remains a critical…

Audio and Speech Processing · Electrical Eng. & Systems 2025-09-03 Tai Vu

Speech Emotion Recognition (SER) is a crucial component in developing general-purpose AI agents capable of natural human-computer interaction. However, building robust multilingual SER systems remains challenging due to the scarcity of…

Audio and Speech Processing · Electrical Eng. & Systems 2025-01-08 Hsi-Che Lin , Yi-Cheng Lin , Huang-Cheng Chou , Hung-yi Lee

Speech emotion recognition (SER) systems are constrained by existing datasets that typically cover only 6-10 basic emotions, lack scale and diversity, and face ethical challenges when collecting sensitive emotional states. We introduce…

As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…

Human-Computer Interaction · Computer Science 2020-09-18 Ekaterina Svikhnushina , Pearl Pu

In this paper, we introduce EmpBot: an end-to-end empathetic chatbot. Empathetic conversational agents should not only understand what is being discussed, but also acknowledge the implied feelings of the conversation partner and respond…

Computation and Language · Computer Science 2021-11-02 Emmanouil Zaranis , Georgios Paraskevopoulos , Athanasios Katsamanis , Alexandros Potamianos