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The development of Open-Domain Dialogue Systems (ODS)is a trending topic due to the large number of research challenges, large societal and business impact, and advances in the underlying technology. However, the development of these kinds…

Computation and Language · Computer Science 2021-12-28 Chen Zhang , João Sedoc , Luis Fernando D'Haro , Rafael Banchs , Alexander Rudnicky

Neural network-based sequence-to-sequence (seq2seq) models strongly suffer from the low-diversity problem when it comes to open-domain dialogue generation. As bland and generic utterances usually dominate the frequency distribution in our…

Computation and Language · Computer Science 2020-05-14 Hui Su , Xiaoyu Shen , Sanqiang Zhao , Xiao Zhou , Pengwei Hu , Randy Zhong , Cheng Niu , Jie Zhou

Pre-trained language models have been successful in many scenarios. However, their usefulness in task-oriented dialogues is limited due to the intrinsic linguistic differences between general text and task-oriented dialogues. Current…

Computation and Language · Computer Science 2024-03-05 Weihao Zeng , Keqing He , Yejie Wang , Dayuan Fu , Weiran Xu

Responsing with image has been recognized as an important capability for an intelligent conversational agent. Yet existing works only focus on exploring the multimodal dialogue models which depend on retrieval-based methods, but neglecting…

Computation and Language · Computer Science 2022-03-30 Qingfeng Sun , Yujing Wang , Can Xu , Kai Zheng , Yaming Yang , Huang Hu , Fei Xu , Jessica Zhang , Xiubo Geng , Daxin Jiang

In knowledge grounded conversation, domain knowledge plays an important role in a special domain such as Music. The response of knowledge grounded conversation might contain multiple answer entities or no entity at all. Although existing…

Computation and Language · Computer Science 2017-09-14 Wenya Zhu , Kaixiang Mo , Yu Zhang , Zhangbin Zhu , Xuezheng Peng , Qiang Yang

Being able to generate informative and coherent dialogue responses is crucial when designing human-like open-domain dialogue systems. Encoder-decoder-based dialogue models tend to produce generic and dull responses during the decoding step…

Computation and Language · Computer Science 2021-05-04 Ziming Li , Julia Kiseleva , Maarten de Rijke

We consider grounding open domain dialogues with images. Existing work assumes that both an image and a textual context are available, but image-grounded dialogues by nature are more difficult to obtain than textual dialogues. Thus, we…

Computation and Language · Computer Science 2021-06-02 Ze Yang , Wei Wu , Huang Hu , Can Xu , Wei Wang , Zhoujun Li

As practitioners increasingly deploy machine learning models in critical domains such as health care, finance, and policy, it becomes vital to ensure that domain experts function effectively alongside these models. Explainability is one way…

Machine Learning · Computer Science 2022-02-07 Himabindu Lakkaraju , Dylan Slack , Yuxin Chen , Chenhao Tan , Sameer Singh

Generating fluent and informative responses is of critical importance for task-oriented dialogue systems. Existing pipeline approaches generally predict multiple dialogue acts first and use them to assist response generation. There are at…

Computation and Language · Computer Science 2020-04-28 Kai Wang , Junfeng Tian , Rui Wang , Xiaojun Quan , Jianxing Yu

Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…

Computation and Language · Computer Science 2022-05-20 Prakhar Gupta , Harsh Jhamtani , Jeffrey P. Bigham

Complex conversation settings such as persuasion involve communicating changes in attitude or behavior, so users' perspectives need to be addressed, even when not directly related to the topic. In this work, we contribute a novel modular…

Computation and Language · Computer Science 2022-09-26 Maximillian Chen , Weiyan Shi , Feifan Yan , Ryan Hou , Jingwen Zhang , Saurav Sahay , Zhou Yu

Aligning AI systems to users' interests requires understanding and incorporating humans' complex values and preferences. Recently, language models (LMs) have been used to gather information about the preferences of human users. This…

Computation and Language · Computer Science 2024-03-11 Kunal Handa , Yarin Gal , Ellie Pavlick , Noah Goodman , Jacob Andreas , Alex Tamkin , Belinda Z. Li

Due to privacy concerns, open dialogue datasets for mental health are primarily generated through human or AI synthesis methods. However, the inherent implicit nature of psychological processes, particularly those of clients, poses…

Human-Computer Interaction · Computer Science 2025-11-18 Lixiu Wu , Yuanrong Tang , Qisen Pan , Xianyang Zhan , Yucheng Han , Lanxi Xiao , Tianhong Wang , Chen Zhong , Jiangtao Gong

Chatbots are expected to be knowledgeable across multiple domains, e.g. for daily chit-chat, exchange of information, and grounding in emotional situations. To effectively measure the quality of such conversational agents, a model-based…

Computation and Language · Computer Science 2022-12-20 Chen Zhang , Luis Fernando D'Haro , Qiquan Zhang , Thomas Friedrichs , Haizhou Li

The capacity of empathy is crucial to the success of open-domain dialog systems. Due to its nature of multi-dimensionality, there are various factors that relate to empathy expression, such as communication mechanism, dialog act and…

Computation and Language · Computer Science 2021-05-31 Chujie Zheng , Yong Liu , Wei Chen , Yongcai Leng , Minlie Huang

Conversational agents are systems with a conversational interface that afford interaction in spoken language. These systems are becoming prevalent and are preferred in various contexts and for many users. Despite their increasing success,…

Human-Computer Interaction · Computer Science 2019-02-19 Soodeh Atefi , Mohammad Amin Alipour

The rapid advancement of large language models (LLMs) has revolutionized role-playing, enabling the development of general role-playing models. However, current role-playing training has two significant issues: (I) Using a predefined role…

Computation and Language · Computer Science 2025-06-10 Yeyong Yu , Runsheng Yu , Haojie Wei , Zhanqiu Zhang , Quan Qian

Personalized dialogue generation aims to leverage persona profiles and dialogue history to generate persona-relevant and consistent responses. Mainstream models typically rely on token-level language model training with persona dialogue…

Computation and Language · Computer Science 2025-11-14 Guanrong Li , Xinyu Liu , Zhen Wu , Xinyu Dai

Building socialbots that can have deep, engaging open-domain conversations with humans is one of the grand challenges of artificial intelligence (AI). To this end, bots need to be able to leverage world knowledge spanning several domains…

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu