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The goal of spoken language understanding (SLU) systems is to determine the meaning of the input speech signal, unlike speech recognition which aims to produce verbatim transcripts. Advances in end-to-end (E2E) speech modeling have made it…
Robust task-oriented spoken dialogue agents require exposure to the full diversity of how people interact through speech. Building spoken user simulators that address this requires large-scale spoken task-oriented dialogue (TOD) data…
Dialogue state tracking (DST) is a key component of task-oriented dialogue systems. DST estimates the user's goal at each user turn given the interaction until then. State of the art approaches for state tracking rely on deep learning…
With the recent explosion in popularity of voice assistant devices, there is a growing interest in making them available to user populations in additional countries and languages. However, to provide the highest accuracy and best…
Natural language understanding (NLU) is integral to task-oriented dialog systems, but demands a considerable amount of annotated training data to increase the coverage of diverse utterances. In this study, we report the construction of a…
Spoken language understanding (SLU) treats automatic speech recognition (ASR) and natural language understanding (NLU) as a unified task and usually suffers from data scarcity. We exploit an ASR and NLU joint training method based on meta…
We present the first complete attempt at concurrently training conversational agents that communicate only via self-generated language. Using DSTC2 as seed data, we trained natural language understanding (NLU) and generation (NLG) networks…
We have recently seen the emergence of several publicly available Natural Language Understanding (NLU) toolkits, which map user utterances to structured, but more abstract, Dialogue Act (DA) or Intent specifications, while making this…
One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…
Spoken Question Answering (SQA) is to find the answer from a spoken document given a question, which is crucial for personal assistants when replying to the queries from the users. Existing SQA methods all rely on Automatic Speech…
Accurate multi-turn intent classification is essential for advancing conversational AI systems. However, challenges such as the scarcity of comprehensive datasets and the complexity of contextual dependencies across dialogue turns hinder…
Spoken Language Models (SLMs) are increasingly central to modern speech-driven applications, but performance degrades under acoustic shift - real-world noise, reverberation, and microphone variation. Prior solutions rely on offline domain…
Identifying discourse features in student conversations is quite important for educational researchers to recognize the curricular and pedagogical variables that cause students to engage in constructing knowledge rather than merely…
Task oriented language understanding in dialog systems is often modeled using intents (task of a query) and slots (parameters for that task). Intent detection and slot tagging are, in turn, modeled using sentence classification and word…
We propose a novel methodology to address dialog learning in the context of goal-oriented conversational systems. The key idea is to quantize the dialog space into clusters and create a language model across the clusters, thus allowing for…
End-to-end spoken language understanding (SLU) systems that process human-human or human-computer interactions are often context independent and process each turn of a conversation independently. Spoken conversations on the other hand, are…
Spoken language understanding (SLU), which is a core component of the task-oriented dialogue system, has made substantial progress in the research of single-turn dialogue. However, the performance in multi-turn dialogue is still not…
Task-oriented queries (e.g., one-shot queries to play videos, order food, or call a taxi) are crucial for assessing the quality of virtual assistants, chatbots, and other large language model (LLM)-based services. However, a standard…
Data-to-text (D2T) generation is a crucial task in many natural language understanding (NLU) applications and forms the foundation of task-oriented dialog systems. In the context of conversational AI solutions that can work directly with…
Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…