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Eliciting information to reduce uncertainty about a latent entity is a critical task in many application domains, e.g., assessing individual student learning outcomes, diagnosing underlying diseases, or learning user preferences. Though…

Computation and Language · Computer Science 2025-07-10 Jimmy Wang , Thomas Zollo , Richard Zemel , Hongseok Namkoong

Large Language Models (LLMs) have demonstrated their capabilities across various tasks, from language translation to complex reasoning. Understanding and predicting human behavior and biases are crucial for artificial intelligence (AI)…

Artificial Intelligence · Computer Science 2024-08-06 Thuy Ngoc Nguyen , Kasturi Jamale , Cleotilde Gonzalez

Dialogue systems often fail when user utterances are semantically complete yet lack the clarity and completeness required for appropriate system action. This mismatch arises because users frequently do not fully understand their own needs,…

Artificial Intelligence · Computer Science 2025-08-26 Yaoyao Qian , Jindan Huang , Yuanli Wang , Simon Yu , Kyrie Zhixuan Zhou , Jiayuan Mao , Mingfu Liang , Hanhan Zhou

Users often make ambiguous requests that require clarification. We study the problem of asking clarification questions in an information retrieval setting, where systems often face ambiguous search queries and it is challenging to turn the…

Information Retrieval · Computer Science 2024-05-28 Yizhou Chi , Jessy Lin , Kevin Lin , Dan Klein

People judge interactions with large language models (LLMs) as successful when outputs match what they want, not what they type. Yet LLMs are trained to predict the next token solely from text input, not underlying intent. Because written…

Computation and Language · Computer Science 2026-03-13 Nadav Kunievsky , James A. Evans

Despite recent progress on conversational systems, they still do not perform smoothly and coherently when faced with ambiguous requests. When questions are unclear, conversational systems should have the ability to ask clarifying questions,…

Information Retrieval · Computer Science 2022-08-10 Negar Arabzadeh , Mahsa Seifikar , Charles L. A. Clarke

Conversational Assistants (CA) are increasingly supporting human workers in knowledge management. Traditionally, CAs respond in specific ways to predefined user intents and conversation patterns. However, this rigidness does not handle the…

Human-Computer Interaction · Computer Science 2024-07-15 Samuel Kernan Freire , Chaofan Wang , Evangelos Niforatos

Large language models (LLMs) are increasingly used to meet user information needs, but their effectiveness in dealing with user queries that contain various types of ambiguity remains unknown, ultimately risking user trust and satisfaction.…

Computation and Language · Computer Science 2024-06-04 Tong Zhang , Peixin Qin , Yang Deng , Chen Huang , Wenqiang Lei , Junhong Liu , Dingnan Jin , Hongru Liang , Tat-Seng Chua

Large language models (LLMs) have demonstrated remarkable capabilities in tool learning. In real-world scenarios, user queries are often ambiguous and incomplete, requiring effective clarification. However, existing interactive…

Computation and Language · Computer Science 2025-06-12 Xuan Zhang , Yongliang Shen , Zhe Zheng , Linjuan Wu , Wenqi Zhang , Yuchen Yan , Qiuying Peng , Jun Wang , Weiming Lu

Cognitive systems generally require a human to translate a problem definition into some specification that the cognitive system can use to attempt to solve the problem or perform the task. In this paper, we illustrate that large language…

Artificial Intelligence · Computer Science 2024-06-12 Robert E. Wray , James R. Kirk , John E. Laird

Conversational LLMs have been widely adopted by domain users with limited programming experience to solve domain problems. However, these users often face misalignment between their intent and generated code, resulting in frustration and…

Human-Computer Interaction · Computer Science 2025-08-06 Wenshuo Zhang , Leixian Shen , Shuchang Xu , Jindu Wang , Jian Zhao , Huamin Qu , Linping Yuan

In this work we examine LLMs' ability to ask clarification questions in task-oriented dialogues that follow the asynchronous instruction-giver/instruction-follower format. We present a new corpus that combines two existing annotations of…

Computation and Language · Computer Science 2025-07-15 Chris Madge , Matthew Purver , Massimo Poesio

Ambiguity in natural language instructions poses significant risks in safety-critical human-robot interaction, particularly in domains such as surgery. To address this, we propose a framework that uses Large Language Models (LLMs) for…

Robotics · Computer Science 2025-07-16 Ana Davila , Jacinto Colan , Yasuhisa Hasegawa

Natural language programming is a promising approach to enable end users to instruct new tasks for intelligent agents. However, our formative study found that end users would often use unclear, ambiguous or vague concepts when naturally…

Human-Computer Interaction · Computer Science 2020-07-15 Toby Jia-Jun Li , Marissa Radensky , Justin Jia , Kirielle Singarajah , Tom M. Mitchell , Brad A. Myers

Ambiguous words or underspecified references require interlocutors to resolve them, often by relying on shared context and commonsense knowledge. Therefore, we systematically investigate whether Large Language Models (LLMs) can leverage…

Computation and Language · Computer Science 2025-09-22 Lukas Ellinger , Georg Groh

Ambiguity remains a fundamental challenge in Natural Language Processing (NLP) due to the inherent complexity and flexibility of human language. With the advent of Large Language Models (LLMs), addressing ambiguity has become even more…

Querying, conversing, and controlling search and information-seeking interfaces using natural language are fast becoming ubiquitous with the rise and adoption of large-language models (LLM). In this position paper, we describe a generic…

Information Retrieval · Computer Science 2023-06-29 Avishek Anand , Venktesh V , Abhijit Anand , Vinay Setty

Clarification questions are an essential dialogue tool to signal misunderstanding, ambiguities, and under-specification in language use. While humans are able to resolve uncertainty by asking questions since childhood, modern dialogue…

Computation and Language · Computer Science 2024-02-12 Alberto Testoni , Raquel Fernández

AI intent alignment, ensuring that AI produces outcomes as intended by users, is a critical challenge in human-AI interaction. The emergence of generative AI, including LLMs, has intensified the significance of this problem, as interactions…

Human-Computer Interaction · Computer Science 2024-06-21 Yoonsu Kim , Kihoon Son , Seoyoung Kim , Juho Kim

One of the major aspects contributing to the striking performance of large language models (LLMs) is the vast amount of factual knowledge accumulated during pre-training. Yet, many LLMs suffer from self-inconsistency, which raises doubts…

Computation and Language · Computer Science 2024-10-07 Anastasiia Sedova , Robert Litschko , Diego Frassinelli , Benjamin Roth , Barbara Plank