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Emotions are an integral part of human cognition and they guide not only our understanding of the world but also our actions within it. As such, whether we soothe or flame an emotion is not inconsequential. Recent work in conversational AI…

Computation and Language · Computer Science 2023-07-07 Alba Curry , Amanda Cercas Curry

The present study investigates the psychological and behavioral implications of integrating AI into debt collection practices using data from eleven European countries. Drawing on a large-scale experimental design (n = 3514) comparing human…

Computers and Society · Computer Science 2026-02-03 Minou Goetze , Sebastian Clajus , Stephan Stricker

As artificial intelligence (AI) systems become increasingly embedded in everyday life, the ability of interactive agents to express empathy has become critical for effective human-AI interaction, particularly in emotionally sensitive…

Human-Computer Interaction · Computer Science 2025-12-24 Sung Park , Daeho Yoon , Jungmin Lee

As a general purpose technology without a concrete pre-defined purpose, personal chatbots can be used for a whole range of objectives, depending on the personal needs, contexts, and tasks of an individual, and so potentially impact a…

Computers and Society · Computer Science 2024-05-01 Kimon Kieslich , Natali Helberger , Nicholas Diakopoulos

The development of agents with emotional intelligence is becoming increasingly vital due to their significant role in human-computer interaction and the growing integration of computer systems across various sectors of society. Affective…

Human-Computer Interaction · Computer Science 2026-05-05 Raziyeh Zall , Alireza Kheyrkhah , Erik Cambria , Zahra Naseri , M. Reza Kangavari

Human-robot interaction is becoming an interesting area of research in cognitive science, notably, for the study of social cognition. Interaction theorists consider primary intersubjectivity a non-mentalist, pre-theoretical, non-conceptual…

Robotics · Computer Science 2021-02-05 Hendry F. Chame , Ahmadreza Ahmadi , Jun Tani

Affective computing research traditionally focused on labeling a person's emotion as one of a discrete number of classes e.g. happy or sad. In recent times, more attention has been given to continuous affect prediction across dimensions in…

Human-Computer Interaction · Computer Science 2018-03-06 Jonny O'Dwyer , Ronan Flynn , Niall Murray

Interactive intelligent agents are being integrated across society. Despite achieving human-like capabilities, humans' responses to these agents remain poorly understood, with research fragmented across disciplines. We conducted a first…

Human-Computer Interaction · Computer Science 2026-05-07 Jianan Zhou , Fleur Corbett , Joori Byun , Talya Porat , Nejra van Zalk

Emotions widely affect human decision-making. This fact is taken into account by affective computing with the goal of tailoring decision support to the emotional states of individuals. However, the accurate recognition of emotions within…

Computation and Language · Computer Science 2018-11-14 Bernhard Kratzwald , Suzana Ilic , Mathias Kraus , Stefan Feuerriegel , Helmut Prendinger

Understanding human perceptions of robot performance is crucial for designing socially intelligent robots that can adapt to human expectations. Current approaches often rely on surveys, which can disrupt ongoing human-robot interactions. As…

Tactile interaction plays an essential role in human-to-human interaction. People gain comfort and support from tactile interactions with others and touch is an important predictor for trust. While touch has been explored as a communicative…

Robotics · Computer Science 2024-11-20 Qiaoqiao Ren , Tony Belpaeme

When humans judge the affective content of texts, they also implicitly assess the correctness of such judgment, that is, their confidence. We hypothesize that people's (in)confidence that they performed well in an annotation task leads to…

Computation and Language · Computer Science 2021-03-03 Enrica Troiano , Sebastian Padó , Roman Klinger

State-of-the-art neural dialogue systems excel at syntactic and semantic modelling of language, but often have a hard time establishing emotional alignment with the human interactant during a conversation. In this work, we bring Affect…

Computation and Language · Computer Science 2020-04-17 Nabiha Asghar , Ivan Kobyzev , Jesse Hoey , Pascal Poupart , Muhammad Bilal Sheikh

Social Robotics and Human-Robot Interaction (HRI) research relies on different Affective Computing (AC) solutions for sensing, perceiving and understanding human affective behaviour during interactions. This may include utilising…

Robotics · Computer Science 2023-04-03 Hatice Gunes , Nikhil Churamani

Large Language Model-powered conversational agents (CAs) are increasingly capable of projecting sophisticated personalities through language, but how these projections affect users is unclear. We thus examine how CA personalities expressed…

Human-Computer Interaction · Computer Science 2026-02-20 Uğur Genç , Heng Gu , Chadha Degachi , Evangelos Niforatos , Senthil Chandrasegaran , Himanshu Verma

A lack of awareness surrounding secure online behaviour can lead to end-users, and their personal details becoming vulnerable to compromise. This paper describes an ongoing research project in the field of usable security, examining the…

Human-Computer Interaction · Computer Science 2018-06-20 Lynsay A. Shepherd , Jacqueline Archibald

Humans and robots are increasingly working in personal and professional settings. In workplace settings, humans and robots may work together as colleagues, potentially leading to social expectations, or violation thereof. Extant research…

Robotics · Computer Science 2025-03-24 Kate Letheren , Nicole Robinson

This study explores how human perceptions of a non-anthropomorphic robotic manipulator are shaped by two key dimensions of behaviour: arousal, defined as the robot's movement energy and expressiveness, and attention, defined as the robot's…

Robotics · Computer Science 2025-08-13 Roy El-Helou , Matthew K. X. J Pan

Automatic evaluation is beneficial for open-domain dialog system development. However, standard word-overlap metrics (BLEU, ROUGE) do not correlate well with human judgements of open-domain dialog systems. In this work we propose to use the…

Computation and Language · Computer Science 2022-02-18 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Multimodal affective computing analyzes user-generated social media content to predict emotional states. However, a critical gap remains in understanding how visual content shapes cognitive interpretations and elicits specific affective…

Artificial Intelligence · Computer Science 2026-04-28 Nastaran Dab , Raziyeh Zall , Mohammadreza Kangavari