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Related papers: An Empathetic User-Centric Chatbot for Emotional S…

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Recent advancements in LLMs enable chatbots to interact with individuals on a range of queries, including sensitive mental health contexts. Despite uncertainties about their effectiveness and reliability, the development of LLMs in these…

Human-Computer Interaction · Computer Science 2025-04-29 Dong Whi Yoo , Jiayue Melissa Shi , Violeta J. Rodriguez , Koustuv Saha

Large language model (LLM)-powered chatbots are increasingly used for opinion exploration. Prior research examined how LLMs alter user views, yet little work extended beyond one-way influence to address how user input can affect LLM…

Human-Computer Interaction · Computer Science 2025-10-24 Yuyang Jiang , Longjie Guo , Yuchen Wu , Aylin Caliskan , Tanu Mitra , Hua Shen

Large language models (LLMs) show promise in offering emotional support and generating empathetic responses for individuals in distress, but their ability to deliver culturally sensitive support remains underexplored due to a lack of…

Computation and Language · Computer Science 2026-01-21 Chen Cecilia Liu , Hiba Arnaout , Nils Kovačić , Dana Atzil-Slonim , Iryna Gurevych

Beyond mere formality, small talk plays a pivotal role in social dynamics, serving as a verbal handshake for building rapport and understanding. For conversational AI and social robots, the ability to engage in small talk enhances their…

Robotics · Computer Science 2024-12-25 Rebecca Ramnauth , Dražen Brščić , Brian Scassellati

Agents represent one of the most emerging applications of Large Language Models (LLMs) and Generative AI, with their effectiveness hinging on multimodal capabilities to navigate complex user environments. Conversational Health Agents…

Computation and Language · Computer Science 2024-05-09 Mahyar Abbasian , Iman Azimi , Mohammad Feli , Amir M. Rahmani , Ramesh Jain

This paper explores the innovative application of Large Language Models (LLMs) in Virtual Reality (VR) environments to promote heritage education, focusing on traditional Scottish curling presented in the game ``Scottish Bonspiel VR''. Our…

Human-Computer Interaction · Computer Science 2025-05-26 Ka Hei Carrie Lau , Efe Bozkir , Hong Gao , Enkelejda Kasneci

Effective emotional support hinges on understanding users' emotions and needs to provide meaningful comfort during multi-turn interactions. Large Language Models (LLMs) show great potential for expressing empathy; however, they often…

Computation and Language · Computer Science 2025-05-23 Jing Ye , Lu Xiang , Yaping Zhang , Chengqing Zong

Since the late 1990s when speech companies began providing their customer-service software in the market, people have gotten used to speaking to machines. As people interact more often with voice and gesture controlled machines, they expect…

Computation and Language · Computer Science 2016-05-16 Pascale Fung , Dario Bertero , Yan Wan , Anik Dey , Ricky Ho Yin Chan , Farhad Bin Siddique , Yang Yang , Chien-Sheng Wu , Ruixi Lin

As Large Language Models (LLMs) are increasingly deployed in customer-facing applications, a critical yet underexplored question is how users communicate differently with LLM chatbots compared to human agent. In this study, we present…

Computation and Language · Computer Science 2025-10-06 Fulei Zhang , Zhou Yu

In recent times, the grandeur of Large Language Models (LLMs) has not only shone in the realm of natural language processing but has also cast its brilliance across a vast array of applications. This remarkable display of LLM capabilities…

Computation and Language · Computer Science 2024-03-22 Hanieh Alipour , Nick Pendar , Kohinoor Roy

Children typically learn to identify and express emotions through sharing their stories and feelings with others, particularly their family. However, it is challenging for parents or siblings to have emotional communication with children…

Human-Computer Interaction · Computer Science 2024-02-20 Woosuk Seo , Chanmo Yang , Young-Ho Kim

Optimizing numerical systems and mechanism design is crucial for enhancing player experience in Massively Multiplayer Online (MMO) games. Traditional optimization approaches rely on large-scale online experiments or parameter tuning over…

Artificial Intelligence · Computer Science 2025-12-03 Ran Zhang , Kun Ouyang , Tiancheng Ma , Yida Yang , Dong Fang

Generative Large Language Models (LLMs) show potential in data analysis, yet their full capabilities remain uncharted. Our work explores the capabilities of LLMs for creating and refining visualizations via conversational interfaces. We…

Human-Computer Interaction · Computer Science 2023-11-10 Matt-Heun Hong , Anamaria Crisan

Recent advances in Generative AI (GAI) have led to new opportunities for creativity support. However, this technology has raised ethical concerns in the visual artists community. This paper explores how GAI can assist visual artists in…

Human-Computer Interaction · Computer Science 2025-12-16 Yuqian Sun , Xingyu Li , Shunyu Yao , Noura Howell , Tristan Braud , Chang Hee Lee , Ali Asadipour

The Internet of Things (IoT) and Large Language Models (LLMs) have been two major emerging players in the information technology era. Although there has been significant coverage of their individual capabilities, our literature survey sheds…

Cryptography and Security · Computer Science 2025-05-26 Kushal Khatiwada , Jayden Hopper , Joseph Cheatham , Ayan Joshi , Sabur Baidya

In this position paper, we propose researching the combination of Augmented Reality (AR) and Artificial Intelligence (AI) to support conversations, inspired by the interfaces of dialogue systems commonly found in videogames. AR-capable…

Human-Computer Interaction · Computer Science 2025-03-10 Julián Méndez , Marc Satkowski

Large Language Models' (LLMs) ability to converse naturally is empowered by their ability to empathetically understand and respond to their users. However, emotional experiences are shaped by demographic and cultural contexts. This raises…

Computation and Language · Computer Science 2025-10-28 Ananya Malik , Nazanin Sabri , Melissa Karnaze , Mai Elsherief

As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explored. This study examines how chatbot identity and perceived…

Human-Computer Interaction · Computer Science 2025-03-10 Tingting Liu , Salvatore Giorgi , Ankit Aich , Allison Lahnala , Brenda Curtis , Lyle Ungar , João Sedoc

Large language models (LLMs) are increasingly being used for emotional support. They are also being developed for formal therapy purposes. However, LLMs like ChaptGPT or Llama are often developed with content moderation guardrails that…

Human-Computer Interaction · Computer Science 2026-05-26 Jiwon Kim , Claire Wang , Taeung Yoon , Sabelle Huang , Koustuv Saha

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana