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Related papers: Evaluating Robustness of Dialogue Summarization Mo…

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Dialogue summarization is abstractive in nature, making it suffer from factual errors. The factual correctness of summaries has the highest priority before practical applications. Many efforts have been made to improve faithfulness in text…

Computation and Language · Computer Science 2022-10-24 Bin Wang , Chen Zhang , Yan Zhang , Yiming Chen , Haizhou Li

Output length is critical to dialogue summarization systems. The dialogue summary length is determined by multiple factors, including dialogue complexity, summary objective, and personal preferences. In this work, we approach dialogue…

Computation and Language · Computer Science 2022-10-28 Bin Wang , Chen Zhang , Chengwei Wei , Haizhou Li

Dialogue summarization aims to condense the original dialogue into a shorter version covering salient information, which is a crucial way to reduce dialogue data overload. Recently, the promising achievements in both dialogue systems and…

Computation and Language · Computer Science 2022-04-29 Xiachong Feng , Xiaocheng Feng , Bing Qin

Abstractive dialogue summarization has received increasing attention recently. Despite the fact that most of the current dialogue summarization systems are trained to maximize the likelihood of human-written summaries and have achieved…

Computation and Language · Computer Science 2022-12-21 Jiaao Chen , Mohan Dodda , Diyi Yang

Dialog summarization has become increasingly important in managing and comprehending large-scale conversations across various domains. This task presents unique challenges in capturing the key points, context, and nuances of multi-turn long…

Computation and Language · Computer Science 2024-02-28 Ankan Mullick , Ayan Kumar Bhowmick , Raghav R , Ravi Kokku , Prasenjit Dey , Pawan Goyal , Niloy Ganguly

Dialogue summarization helps readers capture salient information from long conversations in meetings, interviews, and TV series. However, real-world dialogues pose a great challenge to current summarization models, as the dialogue length…

Computation and Language · Computer Science 2021-09-13 Yusen Zhang , Ansong Ni , Tao Yu , Rui Zhang , Chenguang Zhu , Budhaditya Deb , Asli Celikyilmaz , Ahmed Hassan Awadallah , Dragomir Radev

Reproducibility in scientific research, particularly within the realm of natural language processing (NLP), is essential for validating and verifying the robustness of experimental findings. This paper delves into the reproduction and…

Computation and Language · Computer Science 2024-10-22 Yugandhar Reddy Gogireddy , Jithendra Reddy Gogireddy

Conventional dialogue summarization methods directly generate summaries and do not consider user's specific interests. This poses challenges in cases where the users are more focused on particular topics or aspects. With the advancement of…

Computation and Language · Computer Science 2024-08-02 Bin Wang , Zhengyuan Liu , Nancy F. Chen

Multi-turn dialogues are characterized by their extended length and the presence of turn-taking conversations. Traditional language models often overlook the distinct features of these dialogues by treating them as regular text. In this…

Computation and Language · Computer Science 2024-02-01 Sangwoo Cho , Kaiqiang Song , Chao Zhao , Xiaoyang Wang , Dong Yu

Abstractive dialogue summarization is the task of distilling conversations into informative and concise summaries. Although reviews have been conducted on this topic, there is a lack of comprehensive work detailing the challenges of…

Computation and Language · Computer Science 2025-04-25 Frederic Kirstein , Jan Philip Wahle , Bela Gipp , Terry Ruas

Dialogue summarization comes with its own peculiar challenges as opposed to news or scientific articles summarization. In this work, we explore four different challenges of the task: handling and differentiating parts of the dialogue…

Computation and Language · Computer Science 2021-09-20 Muhammad Khalifa , Miguel Ballesteros , Kathleen McKeown

A robust summarization system should be able to capture the gist of the document, regardless of the specific word choices or noise in the input. In this work, we first explore the summarization models' robustness against perturbations…

Computation and Language · Computer Science 2023-06-05 Xiuying Chen , Guodong Long , Chongyang Tao , Mingzhe Li , Xin Gao , Chengqi Zhang , Xiangliang Zhang

Most language understanding models in task-oriented dialog systems are trained on a small amount of annotated training data, and evaluated in a small set from the same distribution. However, these models can lead to system failure or…

Computation and Language · Computer Science 2021-06-07 Jiexi Liu , Ryuichi Takanobu , Jiaxin Wen , Dazhen Wan , Hongguang Li , Weiran Nie , Cheng Li , Wei Peng , Minlie Huang

Dialogue summarization aims to generate a summary that indicates the key points of a given dialogue. In this work, we propose an end-to-end neural model for dialogue summarization with two novel modules, namely, the \emph{supporting…

Computation and Language · Computer Science 2021-08-04 Wang Chen , Piji Li , Hou Pong Chan , Irwin King

Abstractive dialogue summarization is to generate a concise and fluent summary covering the salient information in a dialogue among two or more interlocutors. It has attracted great attention in recent years based on the massive emergence…

Computation and Language · Computer Science 2023-08-08 Qi Jia , Yizhu Liu , Siyu Ren , Kenny Q. Zhu

Language models, characterized by their black-box nature, often hallucinate and display sensitivity to input perturbations, causing concerns about trust. To enhance trust, it is imperative to gain a comprehensive understanding of the…

Computation and Language · Computer Science 2025-01-03 Vatsal Gupta , Pranshu Pandya , Tushar Kataria , Vivek Gupta , Dan Roth

The evaluation of abstractive summarization models typically uses test data that is identically distributed as training data. In real-world practice, documents to be summarized may contain input noise caused by text extraction artifacts or…

Computation and Language · Computer Science 2023-12-05 Kundan Krishna , Yao Zhao , Jie Ren , Balaji Lakshminarayanan , Jiaming Luo , Mohammad Saleh , Peter J. Liu

LLMs (Large Language Models) usually interact with users in the form of dialogue and generate responses following their instructions, which naturally require dialogue comprehension abilities. However, dialogue comprehension is a general…

Computation and Language · Computer Science 2024-04-02 Shuaijie She , Shujian Huang , Xingyun Wang , Yanke Zhou , Jiajun Chen

Humans often employ figurative language use in communication, including during interactions with dialog systems. Thus, it is important for real-world dialog systems to be able to handle popular figurative language constructs like metaphor…

Computation and Language · Computer Science 2021-10-05 Harsh Jhamtani , Varun Gangal , Eduard Hovy , Taylor Berg-Kirkpatrick

As neural language models achieve human-comparable performance on Machine Reading Comprehension (MRC) and see widespread adoption, ensuring their robustness in real-world scenarios has become increasingly important. Current robustness…

Computation and Language · Computer Science 2025-09-11 Yulong Wu , Viktor Schlegel , Riza Batista-Navarro
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