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Software producers are now recognizing the importance of improving their products' suitability for diverse populations, but little attention has been given to measurements to shed light on products' suitability to individuals below the…

The rise of generative AI presents new opportunities for the understanding and practice of self-care through its capability to generate varied content, including self-care suggestions via text and images, and engage in dialogue with users…

Human-Computer Interaction · Computer Science 2024-05-10 Tara Capel , Bernd Ploderer , Filip Bircanin , Simon Hanmer , Jamie Yates , Jiaxuan Wang , Kai Ling Khor , Tuck Wah Leong , Greg Wadley , Michelle Newcomb

For more than 30 years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people and to provide incentives to make developers satisfied and happy. This claim has rarely been…

Software Engineering · Computer Science 2015-05-06 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

With the increasing complexity of software systems, it becomes very difficult to install, configure, adjust, and maintain them. As systems become more interconnected and diverse, system architects are less able to predict and design the…

Software Engineering · Computer Science 2024-03-04 Zahra Yazdanparast

The remarkable achievements of Artificial Intelligence (AI) algorithms, particularly in Machine Learning (ML) and Deep Learning (DL), have fueled their extensive deployment across multiple sectors, including Software Engineering (SE).…

Software Engineering · Computer Science 2025-02-06 Sicong Cao , Xiaobing Sun , Ratnadira Widyasari , David Lo , Xiaoxue Wu , Lili Bo , Jiale Zhang , Bin Li , Wei Liu , Di Wu , Yixin Chen

Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software developers should possess. This is because engineering…

Software Engineering · Computer Science 2023-05-09 Hashini Gunatilake , John Grundy , Ingo Mueller , Rashina Hoda

There is still a significant gap between expectations and the successful adoption of AI to innovate and improve businesses. Due to the emergence of deep learning, AI adoption is more complex as it often incorporates big data and the…

Artificial Intelligence · Computer Science 2022-09-16 Dian Tjondronegoro , Elizabeth Yuwono , Brent Richards , Damian Green , Siiri Hatakka

Operationalizing human values alongside functional and adaptation requirements remains challenging due to their ambiguous, pluralistic, and context-dependent nature. Explicit representations are needed to support the elicitation, analysis,…

Software Engineering · Computer Science 2026-02-11 Everaldo Silva Júnior , Lina Marsso , Ricardo Caldas , Marsha Chechik , Genaína Nunes Rodrigues

Generative AI is reshaping software work, yet we lack clear guidance on where developers most need support and how to design it responsibly. We report a large-scale, mixed-methods study of N=860 developers examining where, why, and how they…

Software Engineering · Computer Science 2026-01-05 Rudrajit Choudhuri , Carmen Badea , Christian Bird , Jenna Butler , Rob DeLine , Brian Houck

The purpose of this paper is to suggest additional aspects of social psychology that could help when making sense of autonomous agile teams. To make use of well-tested theories in social psychology and instead see how they replicated and…

Software Engineering · Computer Science 2020-11-09 Lucas Gren

According to several empirical investigations, despite enhancing human capabilities, human-AI cooperation frequently falls short of expectations and fails to reach true synergy. We propose a task-driven framework that reverses prevalent…

Computers and Society · Computer Science 2026-05-26 Saleh Afroogh , Kush R. Varshney , Jason D'Cruz

This work discusses an important issue in the area of human resource management by proposing a novel model for creation and evaluation of software teams. The model consists of several assessments, including a technical test, a quality of…

Computers and Society · Computer Science 2015-12-03 Surayne Torres , Yadenis Pinero , Pedro Pinero , Luiz Fernando Capretz

Artificial intelligence (AI) and software engineering (SE) are two important areas in computer science. In recent years, researchers are trying to apply AI techniques in various stages of software development to improve the overall quality…

Software Engineering · Computer Science 2023-09-28 Lei Wang

Scientific publications about machine learning in healthcare are often about implementing novel methods and boosting the performance - at least from a computer science perspective. However, beyond such often short-lived improvements, much…

While artificial intelligence (AI) and other automation technologies might lead to enormous progress in healthcare, they may also have undesired consequences for people working in the field. In this interdisciplinary study, we capture…

Machine Learning · Statistics 2019-10-22 Wolfgang Frühwirt , Paul Duckworth

\textbf{Context:} Empathy is increasingly recognized as a critical human capability for software engineers, supporting collaboration, ethical awareness, and user-centered design. While many disciplines have long explored empathy as part of…

Software Engineering · Computer Science 2026-03-10 Matheus de Morais Leca , Kim Johnston , Ronnie de Souza Santos

Self-adaptivity allows software systems to autonomously adjust their behavior during run-time to reduce the cost complexities caused by manual maintenance. In this paper, an approach for building an external adaptation engine for…

Software Engineering · Computer Science 2014-02-12 Mohammed Abufouda

Internet of Things Driven Data Analytics (IoT-DA) has the potential to excel data-driven operationalisation of smart environments. However, limited research exists on how IoT-DA applications are designed, implemented, operationalised, and…

AI-based decision support tools (ADS) are increasingly used to augment human decision-making in high-stakes, social contexts. As public sector agencies begin to adopt ADS, it is critical that we understand workers' experiences with these…

Research on decision support applications in healthcare, such as those related to diagnosis, prediction, treatment planning, etc., have seen enormously increased interest recently. This development is thanks to the increase in data…

Machine Learning · Computer Science 2021-03-25 Jussi Tohka , Mark van Gils