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Rapid advancements of large language models (LLMs) have enabled the processing, understanding, and generation of human-like text, with increasing integration into systems that touch our social sphere. Despite this success, these models can…

Computation and Language · Computer Science 2024-07-16 Isabel O. Gallegos , Ryan A. Rossi , Joe Barrow , Md Mehrab Tanjim , Sungchul Kim , Franck Dernoncourt , Tong Yu , Ruiyi Zhang , Nesreen K. Ahmed

Recently there are increasing concerns about the fairness of Artificial Intelligence (AI) in real-world applications such as computer vision and recommendations. For example, recognition algorithms in computer vision are unfair to black…

Computation and Language · Computer Science 2020-11-03 Haochen Liu , Jamell Dacon , Wenqi Fan , Hui Liu , Zitao Liu , Jiliang Tang

Recent advances in task-oriented dialogue (TOD) systems, driven by large language models (LLMs) with extensive API and tool integration, have enabled conversational agents to coordinate interleaved goals, maintain long-horizon context, and…

Computation and Language · Computer Science 2026-02-02 Yifei Zhang , Hooshang Nayyeri , Rinat Khaziev , Emine Yilmaz , Gokhan Tur , Dilek Hakkani-Tür , Hari Thadakamalla

Large Vision Language Models (LVLMs) have achieved remarkable progress in multimodal tasks, yet they also exhibit notable social biases. These biases often manifest as unintended associations between neutral concepts and sensitive human…

Artificial Intelligence · Computer Science 2025-05-28 Zhengyang Ji , Yifan Jia , Shang Gao , Yutao Yue

Numerous studies have shown that machine learning algorithms can latch onto protected attributes such as race and gender and generate predictions that systematically discriminate against one or more groups. To date the majority of bias and…

Machine Learning · Computer Science 2022-05-18 Matheus Schmitz , Rehan Ahmed , Jimi Cao

An important unexplored aspect in previous work on user satisfaction estimation for Task-Oriented Dialogue (TOD) systems is their evaluation in terms of robustness for the identification of user dissatisfaction: current benchmarks for user…

Computation and Language · Computer Science 2024-08-21 Amin Abolghasemi , Zhaochun Ren , Arian Askari , Mohammad Aliannejadi , Maarten de Rijke , Suzan Verberne

Task-oriented dialog(TOD) aims to assist users in achieving specific goals through multi-turn conversation. Recently, good results have been obtained based on large pre-trained models. However, the labeled-data scarcity hinders the…

Computation and Language · Computer Science 2022-12-26 Zhitong Yang , Xing Ma , Anqi Liu , Zheyu Zhang

Task-Oriented Dialogue (TOD) systems are designed to carry out specific tasks by tracking dialogue states and generating appropriate responses to help users achieve defined goals. Recently, end-to-end dialogue models pre-trained based on…

Computation and Language · Computer Science 2023-06-01 Namo Bang , Jeehyun Lee , Myoung-Wan Koo

In spoken Task-Oriented Dialogue (TOD) systems, the choice of the semantic representation describing the users' requests is key to a smooth interaction. Indeed, the system uses this representation to reason over a database and its domain…

Artificial Intelligence · Computer Science 2024-06-21 Lucas Druart , Valentin Vielzeuf , Yannick Estève

Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…

Computation and Language · Computer Science 2025-07-22 Hongru Wang , Lingzhi Wang , Yiming Du , Liang Chen , Jingyan Zhou , Yufei Wang , Kam-Fai Wong

Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…

Artificial Intelligence · Computer Science 2024-10-15 Ming Zhang , Caishuang Huang , Yilong Wu , Shichun Liu , Huiyuan Zheng , Yurui Dong , Yujiong Shen , Shihan Dou , Jun Zhao , Junjie Ye , Qi Zhang , Tao Gui , Xuanjing Huang

Task oriented dialogue systems (TOD) complete particular tasks based on user preferences across natural language interactions. Considering the impressive performance of large language models (LLMs) in natural language processing (NLP)…

Computation and Language · Computer Science 2025-10-08 Arezoo Saedi , Afsaneh Fatemi , Mohammad Ali Nematbakhsh , Sophie Rosset , Anne Vilnat

Large Language Models (LLMs) have become foundational in modern language-driven software applications, profoundly influencing daily life. A critical technique in leveraging their potential is role-playing, where LLMs simulate diverse roles…

Computers and Society · Computer Science 2026-04-23 Xinyue Li , Zhenpeng Chen , Jie M. Zhang , Ying Xiao , Tianlin Li , Weisong Sun , Yang Liu , Yiling Lou , Xuanzhe Liu

This survey provides a comprehensive review of research on multi-turn dialogue systems, with a particular focus on multi-turn dialogue systems based on large language models (LLMs). This paper aims to (a) give a summary of existing LLMs and…

Computation and Language · Computer Science 2025-08-18 Zihao Yi , Jiarui Ouyang , Zhe Xu , Yuwen Liu , Tianhao Liao , Haohao Luo , Ying Shen

Recently, researchers have made considerable improvements in dialogue systems with the progress of large language models (LLMs) such as ChatGPT and GPT-4. These LLM-based chatbots encode the potential biases while retaining disparities that…

Computation and Language · Computer Science 2023-10-18 Hsuan Su , Cheng-Chu Cheng , Hua Farn , Shachi H Kumar , Saurav Sahay , Shang-Tse Chen , Hung-yi Lee

Large language models (LLMs) have significantly advanced the field of automated code generation. However, a notable research gap exists in evaluating social biases that may be present in the code produced by LLMs. To solve this issue, we…

Software Engineering · Computer Science 2025-03-10 Lin Ling , Fazle Rabbi , Song Wang , Jinqiu Yang

As machine learning methods are deployed in real-world settings such as healthcare, legal systems, and social science, it is crucial to recognize how they shape social biases and stereotypes in these sensitive decision-making processes.…

Computation and Language · Computer Science 2021-06-25 Paul Pu Liang , Chiyu Wu , Louis-Philippe Morency , Ruslan Salakhutdinov

Task-oriented dialogue (TOD) systems are experiencing a revolution driven by Large Language Models (LLMs), yet the evaluation methodologies for these systems remain insufficient for their growing sophistication. While traditional automatic…

Computation and Language · Computer Science 2025-07-17 Emre Can Acikgoz , Carl Guo , Suvodip Dey , Akul Datta , Takyoung Kim , Gokhan Tur , Dilek Hakkani-Tür

Large Language Model (LLM)-based multi-agent systems are increasingly used to simulate human interactions and solve collaborative tasks. A common practice is to assign agents with personas to encourage behavioral diversity. However, this…

Multiagent Systems · Computer Science 2025-11-18 Jiayi Li , Xiao Liu , Yansong Feng

The growing use of large language model (LLM)-based chatbots has raised concerns about fairness. Fairness issues in LLMs can lead to severe consequences, such as bias amplification, discrimination, and harm to marginalized communities.…

Computation and Language · Computer Science 2025-06-11 Zhiting Fan , Ruizhe Chen , Tianxiang Hu , Zuozhu Liu