Related papers: A Systematic Review on Fostering Appropriate Trust…
Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…
A current concern in the field of Artificial Intelligence (AI) is to ensure the trustworthiness of AI systems. The development of explainability methods is one prominent way to address this, which has often resulted in the assumption that…
Evaluating the efficiency of human-AI interactions is challenging, including subjective and objective quality aspects. With the focus on the human experience of the explanations, evaluations of explanation methods have become mostly…
Trust has emerged as a key factor in people's interactions with AI-infused systems. Yet, little is known about what models of trust have been used and for what systems: robots, virtual characters, smart vehicles, decision aids, or others.…
The increasing use of artificial intelligence (AI) systems in our daily life through various applications, services, and products explains the significance of trust/distrust in AI from a user perspective. AI-driven systems (as opposed to…
Artificial intelligence (AI) technologies (re-)shape modern life, driving innovation in a wide range of sectors. However, some AI systems have yielded unexpected or undesirable outcomes or have been used in questionable manners. As a…
In recent years the use of Artificial Intelligence (AI) has become increasingly prevalent in a growing number of fields. As AI systems are being adopted in more high-stakes areas such as medicine and finance, ensuring that they are…
Despite the importance of trust in human-AI interactions, researchers must adopt questionnaires from other disciplines that lack validation in the AI context. Motivated by the need for reliable and valid measures, we investigated the…
User trust in Artificial Intelligence (AI) enabled systems has been increasingly recognized and proven as a key element to fostering adoption. It has been suggested that AI-enabled systems must go beyond technical-centric approaches and…
While human-AI decision-making research has primarily used trust measurements to assess the practical usage of AI systems by their end-users, recent empirical evidence suggests that trust measurements do not inform users' appropriate…
We present an overview of the literature on trust in AI and AI trustworthiness and argue for the need to distinguish these concepts more clearly and to gather more empirically evidence on what contributes to people s trusting behaviours. We…
Trust is a fundamental concept in human decision-making and collaboration that has long been studied in philosophy and psychology. However, software engineering (SE) articles often use the term trust informally; providing an explicit…
This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…
Trust is a central component of the interaction between people and AI, in that 'incorrect' levels of trust may cause misuse, abuse or disuse of the technology. But what, precisely, is the nature of trust in AI? What are the prerequisites…
Under the slogan of trustworthy AI, much of contemporary AI research is focused on designing AI systems and usage practices that inspire human trust and, thus, enhance adoption of AI systems. However, a person affected by an AI system may…
With the current progress of Artificial Intelligence (AI) technology and its increasingly broader applications, trust is seen as a required criterion for AI usage, acceptance, and deployment. A robust measurement instrument is essential to…
Building trustworthy AI systems for mental health support is a shared priority across stakeholders from multiple disciplines. However, "trustworthy" remains loosely defined and inconsistently operationalized. AI research often focuses on…
The trustworthiness of AI is considered essential to the adoption and application of AI systems. However, the meaning of trust varies across industry, research and policy spaces. Studies suggest that professionals who develop and use AI…
Trust is widely regarded as a critical component to building artificial intelligence (AI) systems that people will use and safely rely upon. As research in this area continues to evolve, it becomes imperative that the research community…
In AI-assisted decision-making, it is critical for human decision-makers to know when to trust AI and when to trust themselves. However, prior studies calibrated human trust only based on AI confidence indicating AI's correctness likelihood…