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Frontline humanitarian negotiators are increasingly exploring ways to use AI tools in their workflows. However, current AI-tools in negotiation primarily focus on outcomes, neglecting crucial aspects of the negotiation process. Through…
The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…
Automated voice calls are an effective method of delivering maternal and child health information to mothers in underserved communities. One method to fight dwindling listenership is through an intervention in which health workers make live…
This work addresses the question of how generative artificial intelligence can be used to reduce the time required to set up electromagnetic simulation models. A chatbot based on a large language model is presented, enabling the automated…
Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…
Artificial intelligence's (AI) progress holds great promise in tackling pressing societal concerns such as health and climate. Large Language Models (LLM) and the derived chatbots, like ChatGPT, have highly improved the natural language…
Medication adherence is of utmost importance for many chronic conditions, regardless of the disease type. Engaging patients in self-tracking their medication is a big challenge. One way to potentially reduce this burden is to use reminders…
This paper proposes using ChatGPT, an innovative technology with various applications, as an assistant for psychotherapy. ChatGPT can serve as a patient information collector, a companion for patients in between therapy sessions, and an…
Problem: Effective patient-centered communication is a core competency for physicians. However, both seasoned providers and medical trainees report decreased confidence in leading conversations on sensitive topics such as goals of care or…
Chatbots are more and more prevalent in commercial and science contexts. They help customers complain about a product or service or support them to find the best travel deals. Other bots provide mental health support or help book medical…
With the rapid evolution of Natural Language Processing (NLP), Large Language Models (LLMs) like ChatGPT have emerged as powerful tools capable of transforming various sectors. Their vast knowledge base and dynamic interaction capabilities…
Artificial intelligence has been introduced as a way to improve access to mental health support. However, most AI mental health chatbots rely on a limited range of disciplinary input, and fail to integrate expertise across the chatbot's…
Poor nutrition can lead to reduced immunity, increased susceptibility to disease, impaired physical and mental development, and reduced productivity. A conversational agent can support people as a virtual coach, however building such…
We propose ChatGPT-EDSS, an empathetic dialogue speech synthesis (EDSS) method using ChatGPT for extracting dialogue context. ChatGPT is a chatbot that can deeply understand the content and purpose of an input prompt and appropriately…
Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…
Aiming for a mixbiotic society that combines freedom and solidarity among people with diverse values, I focused on nonviolent communication (NVC) that enables compassionate giving in various situations of social division and conflict, and…
Systems like ChatGPT and Claude assist billions through proactive dialogue-offering unsolicited, task-relevant information. Drawing on Cognitive Load Theory, we study how cognitive load shapes performance in AI-assisted knowledge work. We…
The release of the large language model based chatbot ChatGPT in November 2022 has brought considerable attention to the subject of artificial intelligence, not only in the public. From the perspective of higher education, ChatGPT…
Human-LLM conversations are increasingly becoming more pervasive in peoples' professional and personal lives, yet many users still struggle to elicit helpful responses from LLM Chatbots. One of the reasons for this issue is users' lack of…
Personalized chatbots focus on endowing chatbots with a consistent personality to behave like real users, give more informative responses, and further act as personal assistants. Existing personalized approaches tried to incorporate several…