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ChatGPT, an AI chatbot, has gained popularity for its capability in generating human-like responses. However, this feature carries several risks, most notably due to its deceptive behaviour such as offering users misleading or fabricated…
This article explores the phenomenon of confirmation bias in generative AI chatbots, a relatively underexamined aspect of AI-human interaction. Drawing on cognitive psychology and computational linguistics, it examines how confirmation…
Current conversational AI systems often provide generic, one-size-fits-all interactions that overlook individual user characteristics and lack adaptive dialogue management. To address this gap, we introduce \textbf{HumAIne-chatbot}, an…
Long-term life task planning is inherently complex and uncertain, yet little is known about how emerging AI systems support this process. This study investigates how people use ChatGPT for such planning tasks, focusing on user practices,…
Many people suffer from mental health problems but not everyone seeks professional help or has access to mental health care. AI chatbots have increasingly become a go-to for individuals who either have mental disorders or simply want…
As chatbots become integral to daily life, personalizing systems is key for fostering trust, engagement, and inclusivity. This study examines how linguistic similarity affects chatbot performance, focusing on integrating African American…
We examined whether personalized, AI-generated letters from the future can increase public engagement with climate action. In a preregistered online experiment with 1,654 U.S. parents, participants were randomly assigned to receive either a…
As AI chatbots see increased adoption and integration into everyday life, questions have been raised about the potential impact of human-like or anthropomorphic AI on users. In this work, we investigate the extent to which interactions with…
Audio-driven talking-head synthesis is a popular research topic for virtual human-related applications. However, the inflexibility and inefficiency of existing methods, which necessitate expensive end-to-end training to transfer emotions…
AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…
This paper explores the potential for utilizing generative AI models in group-focused co-creative frameworks to enhance problem solving and ideation in business innovation and co-creation contexts, and proposes a novel prompting technique…
Background: Empathy is widely recognized for improving patient outcomes, including reduced pain and anxiety and improved satisfaction, and its absence can cause harm. Meanwhile, use of artificial intelligence (AI)-based chatbots in…
AI-driven chatbots have become an emerging solution to address psychological distress. Due to the lack of psychotherapeutic data, researchers use dialogues scraped from online peer support forums to train them. But since the responses in…
We explore the potential of ChatGPT (3.5-turbo and 4) to generate conversations focused on self-care strategies for African-American heart failure patients -- a domain with limited specialized datasets. To simulate patient-health educator…
Generative AI chatbots have proven surprisingly effective at persuading people to change their beliefs and attitudes in lab settings. However, the practical implications of these findings are not yet clear. In this work, we explore the…
Large pre-trained language models have exhibited unprecedented capabilities in producing high-quality text via prompting techniques. This fact introduces new possibilities for data collection and annotation, particularly in situations where…
Developed by OpenAI, ChatGPT (Conditional Generative Pre-trained Transformer) is an artificial intelligence technology that is fine-tuned using supervised machine learning and reinforcement learning techniques, allowing a computer to…
This research article explores the potential of Artificial Intelligence (AI) and Chat Generative Pre-trained Transformers (ChatGPT) in revolutionizing the landscape of parental support and child care. With the advancement of generative AI,…
In collaboration with Postpartum Support International (PSI), a non-profit organization dedicated to supporting caregivers with postpartum mood and anxiety disorders, we developed three chatbots to provide context-specific empathetic…
The launch of ChatGPT in November 2022 marked the beginning of a new era in AI, the availability of generative AI tools for everyone to use. ChatGPT and other similar chatbots boast a wide range of capabilities from answering student…