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The language generation and reasoning capabilities of large language models (LLMs) have enabled conversational systems with impressive performance in a variety of tasks, from code generation, to composing essays, to passing STEM and legal…

Artificial Intelligence · Computer Science 2025-02-28 Konstantina Christakopoulou , Iris Qu , John Canny , Andrew Goodridge , Cj Adams , Minmin Chen , Maja Matarić

The development of agents with emotional intelligence is becoming increasingly vital due to their significant role in human-computer interaction and the growing integration of computer systems across various sectors of society. Affective…

Human-Computer Interaction · Computer Science 2026-05-05 Raziyeh Zall , Alireza Kheyrkhah , Erik Cambria , Zahra Naseri , M. Reza Kangavari

This position paper examines the use of Large Language Models (LLMs) in social simulation, analyzing their potential and limitations from a computational social science perspective. We first review recent findings on LLMs' ability to…

Artificial Intelligence · Computer Science 2026-03-02 Patrick Taillandier , Jean Daniel Zucker , Arnaud Grignard , Benoit Gaudou , Nghi Quang Huynh , Alexis Drogoul

Text-based conversational agents (CAs) are increasingly used in mental health, yet evaluation practices remain fragmented. We conducted a PRISMA-guided systematic review (May-June 2024) across ACM Digital Library, Scopus, and PsycINFO. From…

Human-Computer Interaction · Computer Science 2026-02-23 Jiangtao Gong , Xiao Wen , Fengyi Tao , Xinqi Wang , Xixi Yang , Yangrong Tang

Believable proxies of human behavior can empower interactive applications ranging from immersive environments to rehearsal spaces for interpersonal communication to prototyping tools. In this paper, we introduce generative…

Human-Computer Interaction · Computer Science 2023-08-08 Joon Sung Park , Joseph C. O'Brien , Carrie J. Cai , Meredith Ringel Morris , Percy Liang , Michael S. Bernstein

Large Language Models (LLMs) still face challenges in tasks requiring understanding implicit instructions and applying common-sense knowledge. In such scenarios, LLMs may require multiple attempts to achieve human-level performance,…

Artificial Intelligence · Computer Science 2025-09-24 Hanzhong Zhang , Jibin Yin , Haoyang Wang , Ziwei Xiang

Affective Computing (AC) is essential in bridging the gap between human emotional experiences and machine understanding. Traditionally, AC tasks in natural language processing (NLP) have been approached through pipeline architectures, which…

Computation and Language · Computer Science 2025-06-03 Wenna Lai , Haoran Xie , Guandong Xu , Qing Li , S. Joe Qin

Remarkable advancements in modern generative foundation models have enabled the development of sophisticated and highly capable autonomous agents that can observe their environment, invoke tools, and communicate with other agents to solve…

Human-Computer Interaction · Computer Science 2024-12-17 Gagan Bansal , Jennifer Wortman Vaughan , Saleema Amershi , Eric Horvitz , Adam Fourney , Hussein Mozannar , Victor Dibia , Daniel S. Weld

Building a dialogue system that can communicate naturally with humans is a challenging yet interesting problem of agent-based computing. The rapid growth in this area is usually hindered by the long-standing problem of data scarcity as…

Computation and Language · Computer Science 2021-04-23 Munazza Zaib , Quan Z. Sheng , Wei Emma Zhang

This paper introduces a novel approach to tackle the challenges of preserving and transferring tacit knowledge--deep, experience-based insights that are hard to articulate but vital for decision-making, innovation, and problem-solving.…

Human-Computer Interaction · Computer Science 2025-08-28 Martin Benderoth , Patrick Gebhard , Christian Keller , C. Benjamin Nakhosteen , Stefan Schaffer , Tanja Schneeberger

Artificial intelligent (AI) conversational agents hold a promising future in the field of mental health, especially in helping marginalized communities that lack access to mental health support services. It is tempting to have a 24/7 mental…

Human-Computer Interaction · Computer Science 2025-04-21 Rawan AlMakinah

As mental health issues continue to rise globally, there is an increasing demand for accessible and scalable therapeutic solutions. Many individuals currently seek support from Large Language Models (LLMs), even though these models have not…

Computation and Language · Computer Science 2026-03-05 Navdeep Singh Bedi , Ana-Maria Bucur , Noriko Kando , Fabio Crestani

Open-domain dialogue systems have seen remarkable advancements with the development of large language models (LLMs). Nonetheless, most existing dialogue systems predominantly focus on brief single-session interactions, neglecting the…

Computation and Language · Computer Science 2025-02-14 Hao Li , Chenghao Yang , An Zhang , Yang Deng , Xiang Wang , Tat-Seng Chua

Workplace learning is used to train employees systematically, e.g., via e-learning or in 1:1 training. However, this is often deemed ineffective and costly. Whereas pure e-learning lacks the possibility of conversational exercise and…

Human-Computer Interaction · Computer Science 2024-05-27 Andreas Bucher , Birgit Schenk , Mateusz Dolata , Gerhard Schwabe

Generative AI offers significant opportunities for language learning. Tools like ChatGPT can provide informal second language practice through chats in written or voice forms, with the learner specifying through prompts conversational…

Computers and Society · Computer Science 2024-06-03 Robert Godwin-Jones

Building socially-intelligent AI agents (Social-AI) is a multidisciplinary, multimodal research goal that involves creating agents that can sense, perceive, reason about, learn from, and respond to affect, behavior, and cognition of other…

Human-Computer Interaction · Computer Science 2024-10-10 Leena Mathur , Paul Pu Liang , Louis-Philippe Morency

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

Human-Computer Interaction · Computer Science 2025-10-13 Jijie Zhou , Yuhan Hu

The increasing integration of large language models (LLMs) based conversational agents into everyday life raises critical cognitive and social questions about their potential to influence human opinions. Although previous studies have shown…

Computation and Language · Computer Science 2025-05-14 Miriam Havin , Timna Wharton Kleinman , Moran Koren , Yaniv Dover , Ariel Goldstein

Classical models of opinion dynamics assume human participants with bounded rationality and limited coordination. The rise of LLM-based agents introduces a qualitative shift: agents can now participate in online discussions at scale,…

Multiagent Systems · Computer Science 2026-05-20 Xin He , Junxi Shen , Yuchen Mou , David M. Bossens , Caishun Chen , Ivor W. Tsang , Yew Soon Ong

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang
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