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The usability of open-source software (OSS) is important but frequently overlooked in favor of technical and functional complexity. Argumentation can be a pivotal device for diverse stakeholders in OSS usability discussions to express…

Software Engineering · Computer Science 2025-12-10 Arghavan Sanei , Chaima Amiri , Atefeh Shokrizadeh , Jinghui Cheng

Trust is fundamental to effective visual data communication between the visualization designer and the reader. Although personal experience and preference influence readers' trust in visualizations, visualization designers can leverage…

Human-Computer Interaction · Computer Science 2022-09-29 Hamza Elhamdadi , Aimen Gaba , Yea-Seul Kim , Cindy Xiong

The presence of toxic and gender-identity derogatory language in open-source software (OSS) communities has recently become a focal point for researchers. Such comments not only lead to frustration and disengagement among developers but may…

Software Engineering · Computer Science 2024-03-18 Sayma Sultana , Gias Uddin , Amiangshu Bosu

Emotions play a significant role in teamwork and collaborative activities like software development. While researchers have analyzed developer emotions in various software artifacts (e.g., issues, pull requests), few studies have focused on…

Software Engineering · Computer Science 2023-11-09 Amirali Sajadi , Kostadin Damevski , Preetha Chatterjee

In globally distributed projects, virtual teams are often partially dispersed. One common setup occurs when several members from one company work with a large outsourcing vendor based in another country. Further, the introduction of the…

Software Engineering · Computer Science 2021-12-06 V. Stray , N. B. Moe , M. Mikalsen , E. Hagen

Open-source software (OSS) developers often struggle to understand and respond to user context, while existing tools, such as issue trackers (for handling bugs, requests, and feedback), largely focus on technical discussion. Although…

Human-Computer Interaction · Computer Science 2026-04-28 Boniface Bahati Tadjuidje , Jin L. C. Guo , Jinghui Cheng

In modern internet-scale computing, interaction between a large number of parties that are not known a-priori is predominant, with each party functioning both as a provider and consumer of services and information. In such an environment,…

Cryptography and Security · Computer Science 2021-09-06 Christos-Minas Mathas , Costas Vassilakis , Nicholas Kolokotronis

Software bots fulfill an important role in collective software development, and their adoption by developers promises increased productivity. Past research has identified that bots that communicate too often can irritate developers, which…

Software Engineering · Computer Science 2023-02-13 Amir Ghorbani , Nathan Cassee , Derek Robinson , Adam Alami , Neil A. Ernst , Alexander Serebrenik , Andrzej Wasowski

Digital Twins (DTs) are increasingly deployed across application domains, yet the treatment of trust-related issues remains unevenly addressed. To examine whether and how trust is discussed in the current landscape, we conducted a…

Computers and Society · Computer Science 2026-05-12 Chi Fai David Lam , Aad van Moorsel , Zoya Pourmirza

Context: Individuals' personality traits have been shown to influence their behavior during team work. In particular, positive group attitudes are said to be essential for distributed and global software development efforts where…

Software Engineering · Computer Science 2021-02-22 Sherlock A. Licorish , Stephen G. MacDonell

Technical debt (TD) refers to delayed tasks and immature artifacts that may bring short-term benefits but incur extra costs of change during maintenance and evolution in the long term. TD has been extensively studied in the past decade, and…

Software Engineering · Computer Science 2022-12-13 Zengyang Li , Yilin Peng , Peng Liang , Apostolos Ampatzoglou , Ran Mo , Hui Liu , Xiaoxiao Qi

The gender gap is a significant concern facing the software industry as the development becomes more geographically distributed. Widely shared reports indicate that gender differences may be specific to each region. However, how complete…

Computers and Society · Computer Science 2021-09-17 Gede Artha Azriadi Prana , Denae Ford , Ayushi Rastogi , David Lo , Rahul Purandare , Nachiappan Nagappan

As human-agent teaming (HAT) research continues to grow, computational methods for modeling HAT behaviors and measuring HAT effectiveness also continue to develop. One rising method involves the use of human digital twins (HDT) to…

Human-Computer Interaction · Computer Science 2024-11-05 Daniel Nguyen , Myke C. Cohen , Hsien-Te Kao , Grant Engberson , Louis Penafiel , Spencer Lynch , Svitlana Volkova

When a group of people strives to understand new information, struggle ensues as various ideas compete for attention. Steep learning curves are surmounted as teams learn together. To understand how these team dynamics play out in software…

Social and Information Networks · Computer Science 2019-07-11 Pamela Bilo Thomas , Rachel Krohn , Tim Weninger

In recent years, open-source software (OSS) has become increasingly prevalent in developing software products. While OSS documentation is the primary source of information provided by the developers' community about a product, its role in…

Software Engineering · Computer Science 2024-03-07 Aaron Imani , Shiva Radmanesh , Iftekhar Ahmed , Mohammad Moshirpour

Nowadays, many software projects are partially or completely open-source based. There is an increasing need for companies to participate in open-source software (OSS) projects, e.g., in order to benefit from open source ecosystems. OSS…

Software Engineering · Computer Science 2013-11-07 Fabian Fagerholm , Patrik Johnson , Alejandro Sánchez Guinea , Jay Borenstein , Jürgen Münch

Usability is a crucial factor but one of the most neglected concerns in open source software (OSS). While far from an ideal approach, a common practice that OSS communities adopt to collaboratively address usability is through discussions…

Human-Computer Interaction · Computer Science 2023-11-13 Arghavan Sanei , Jinghui Cheng

The trustworthiness of data science systems in applied and real-world settings emerges from the resolution of specific tensions through situated, pragmatic, and ongoing forms of work. Drawing on research in CSCW, critical data studies, and…

Computers and Society · Computer Science 2020-02-11 Samir Passi , Steven J. Jackson

Although architecture instability has been studied and measured using a variety of metrics, a deeper analysis of which project parts are less stable and how such instability varies over time is still needed. While having more information on…

Software Engineering · Computer Science 2022-04-12 Alejandro Valdezate , Rafael Capilla , Gregorio Robles , Victor Salamanca

Open source software (OSS) development relies on diverse skill sets. However, to our knowledge, there are no tools which detect OSS-related skills. In this paper, we present a novel method to detect OSS skills and prototype it in a tool…

Software Engineering · Computer Science 2022-03-07 Jenny T. Liang , Thomas Zimmermann , Denae Ford
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