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The utilisation of AI-driven tools, notably ChatGPT, within academic research is increasingly debated from several perspectives including ease of implementation, and potential enhancements in research efficiency, as against ethical concerns…

Human-Computer Interaction · Computer Science 2024-05-16 Aleksei Turobov , Diane Coyle , Verity Harding

Artificial intelligence (AI) as a disruptive technology is not new. However, its recent evolution, engineered by technological transformation, big data analytics, and quantum computing, produces conversational and generative AI (CGAI/GenAI)…

Computers and Society · Computer Science 2024-07-18 Ikpe Justice Akpan , Yawo M. Kobara , Josiah Owolabi , Asuama Akpam , Onyebuchi Felix Offodile

Generative AI (GenAI) has rapidly entered education, yet its user experience is often explained through adoption-oriented constructs such as usefulness, ease of use, and engagement. We argue that these constructs are no longer sufficient…

Computers and Society · Computer Science 2026-03-26 Xiaoming Zhai

Generative Artificial Intelligence (AI), particularly tools like OpenAI's popular ChatGPT, is reshaping the landscape of computer science research. Used wisely, these tools can boost the productivity of a computer research scientist. This…

Artificial Intelligence · Computer Science 2023-11-21 Eduardo C. Garrido-Merchan

This paper investigates the dynamics of human AI collaboration in software engineering, focusing on the use of ChatGPT. Through a thematic analysis of a hands on workshop in which 22 professional software engineers collaborated for three…

Software Engineering · Computer Science 2023-12-19 Muhammad Hamza , Dominik Siemon , Muhammad Azeem Akbar , Tahsinur Rahman

AI tools, particularly large-scale language model (LLM) based applications such as ChatGPT, have the potential to simplify qualitative research. Through semi-structured interviews with seventeen participants, we identified challenges and…

Human-Computer Interaction · Computer Science 2025-05-14 He Zhang , Chuhao Wu , Jingyi Xie , Yao Lyu , Jie Cai , John M. Carroll

Generative AI (GenAI) has fundamentally changed how knowledge workers, such as software developers, solve tasks and collaborate to build software products. Introducing innovative tools like ChatGPT and Copilot has created new opportunities…

Software Engineering · Computer Science 2024-05-06 Rasmus Ulfsnes , Nils Brede Moe , Viktoria Stray , Marianne Skarpen

This study investigates the development and assessment of an artificial human designed as a conversational AI chatbot, focusing on its role as a clinical psychologist. The project involved creating a specialized chatbot using the…

Human-Computer Interaction · Computer Science 2025-03-24 Birger Moell

Generative AI (GenAI) chatbots are becoming increasingly integrated into virtual assistant technologies, yet their success hinges on the ability to gather meaningful user feedback to improve interaction quality, system outcomes, and overall…

Human-Computer Interaction · Computer Science 2025-04-22 Janet Rafner , Ryan Q. Guloy , Eden W. Wen , Catherine M. Chiodo , Jacob Sherson

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

The advancements in Generative Artificial Intelligence (GenAI) provide opportunities to enrich educational experiences, but also raise concerns about academic integrity. Many educators have expressed anxiety and hesitation in integrating…

Computation and Language · Computer Science 2024-07-15 Hui Wang , Anh Dang , Zihao Wu , Son Mac

The increasing use of generative artificial intelligence (GenAI) in qualitative research raises important questions about analytic practice and interpretive authority. This study examines how researchers interact with an Inductive Thematic…

Artificial Intelligence · Computer Science 2026-01-21 Matthew Nyaaba , Min SungEun , Mary Abiswin Apam , Kwame Owoahene Acheampong , Emmanuel Dwamena , Xiaoming Zhai

Generative AI (genAI) tools, such as ChatGPT or Copilot, are advertised to improve developer productivity and are being integrated into software development. However, misaligned trust, skepticism, and usability concerns can impede the…

ChatGPT, the most accessible generative artificial intelligence (AI) tool, offers considerable potential for veterinary medicine, yet a dedicated review of its specific applications is lacking. This review concisely synthesizes the latest…

Computers and Society · Computer Science 2024-05-24 Candice P. Chu

With the rapid adoption of Generative AI (GenAI) tools, software engineering educators have grappled with how best to incorporate them into the classroom. While some research discusses the use of GenAI in the context of learning to code,…

Software Engineering · Computer Science 2025-06-30 Victoria Jackson , Susannah Liu , Andre van der Hoek

Generative AI systems such as ChatGPT and Claude are built upon language models that are typically evaluated for accuracy on curated benchmark datasets. Such evaluation paradigms measure predictive and reasoning capabilities of language…

Human-Computer Interaction · Computer Science 2025-03-03 Shreya Rajagopal , Jae Ho Sohn , Hari Subramonyam , Shiwali Mohan

Agentic Artificial Intelligence (AI) builds upon Generative AI (GenAI). It constitutes the next major step in the evolution of AI with much stronger reasoning and interaction capabilities that enable more autonomous behavior to tackle…

Artificial Intelligence · Computer Science 2025-04-29 Johannes Schneider

While human-AI collaboration has been a longstanding goal and topic of study for computational research, the emergence of increasingly naturalistic generative AI language models has greatly inflected the trajectory of such research. In this…

Human-Computer Interaction · Computer Science 2025-03-11 Elizabeth Anne Watkins , Emanuel Moss , Giuseppe Raffa , Lama Nachman

The new capabilities of generative artificial intelligence tools Generative AI, such as ChatGPT, allow users to interact with the system in intuitive ways, such as simple conversations, and receive (mostly) good-quality answers. These…

Human-Computer Interaction · Computer Science 2024-10-14 Matin Amoozadeh , Daye Nam , Daniel Prol , Ali Alfageeh , James Prather , Michael Hilton , Sruti Srinivasa Ragavan , Mohammad Amin Alipour

This research explores the opportunities of Generative AI (GenAI) in the realm of higher education through the design and development of a multimodal chatbot for an undergraduate course. Leveraging the ChatGPT API for nuanced text-based…

Human-Computer Interaction · Computer Science 2025-09-25 Johnny Chan , Yuming Li
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