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The rapid adoption of Generative AI, including LLM-based chatbots like ChatGPT, has highlighted the need for accessible ways to support public understanding and AI literacy. To address this need, we introduce a game-based, interactive…

Computation and Language · Computer Science 2026-05-21 Francesca Padovani , Malvina Nissim

With the increasing integration of Artificial Intelligence (AI) in academic problem solving, university students frequently alternate between traditional search engines like Google and large language models (LLMs) for information retrieval.…

Human-Computer Interaction · Computer Science 2025-10-21 Md. Faiyaz Abdullah Sayeedi , Md. Sadman Haque , Zobaer Ibn Razzaque , Robiul Awoul Robin , Sabila Nawshin

ChatGPT sets a new record with the fastest-growing user base, as a chatbot powered by a large language model (LLM). While it demonstrates state-of-the-art capabilities in a variety of language-generation tasks, it also raises widespread…

Computation and Language · Computer Science 2024-02-15 Ratanond Koonchanok , Yanling Pan , Hyeju Jang

Individuals are increasingly relying on large language model (LLM)-enabled conversational agents for emotional support. While prior research has examined privacy and security issues in chatbots specifically designed for mental health…

Computers and Society · Computer Science 2025-07-16 Jabari Kwesi , Jiaxun Cao , Riya Manchanda , Pardis Emami-Naeini

Digitalisation in education and its influence on teaching methods is the focus of this study, which examines the use of ChatGPT in a role-playing game used in the Cloud Computing Engineering Master's programme at the University of Applied…

Computers and Society · Computer Science 2024-07-03 Rita Stampfl , Barbara Geyer , Marie Deissl-O'Meara , Igor Ivkić

Student commitment towards a learning recommendation is not separable from their understanding of the reasons it was recommended to them; and their ability to modify it based on that understanding. Among explainability approaches, chatbots…

Artificial Intelligence · Computer Science 2024-01-25 Hasan Abu-Rasheed , Mohamad Hussam Abdulsalam , Christian Weber , Madjid Fathi

In this position paper, we advocate for the idea that courses and exams in the AI era have to be designed based on two factors: (1) the strengths and limitations of AI, and (2) the pedagogical educational objectives. Based on insights from…

Computers and Society · Computer Science 2023-08-07 Ahmad Samer Wazan , Imran Taj , Abdulhadi Shoufan , Romain Laborde , Rémi Venant

As the use of LLM chatbots by students and researchers becomes more prevalent, universities are pressed to develop AI strategies. One strategy that many universities pursue is to customize pre-trained LLM as-a-service (LLMaaS). While most…

Human-Computer Interaction · Computer Science 2026-02-10 Leon Hannig , Annika Bush , Meltem Aksoy , Tim Trappen , Steffen Becker , Greta Ontrup

Twenty-First Century Education is a design of instructional culture that empowers learner-centered through the philosophy of "Less teaching but more learning". Due to the development of technology enhance learning in developing countries…

Computers and Society · Computer Science 2019-03-25 Nattaporn Thongsri , Liang Shen , Yukun Bao

Despite the well-established importance of feedback in education, the application of Artificial Intelligence (AI)-generated feedback, particularly from language models like ChatGPT, remains understudied in translation education. This study…

Human-Computer Interaction · Computer Science 2024-10-14 Simin Xu , Yanfang Su , Kanglong Liu

Social chatbots based on large language models are increasingly embedded in everyday platforms, yet how users develop trust in these systems over time remains unclear. We present a four-week longitudinal qualitative survey study (N = 27) of…

Computers and Society · Computer Science 2026-04-27 Annie Landerberg , Kari Flatmo , Alan Said

This research explores the integration of chatbot technology powered by GPT-3.5 and GPT-4 Turbo into higher education to enhance internationalization and leverage digital transformation. It delves into the design, implementation, and…

Computers and Society · Computer Science 2024-03-25 Achraf Hsain , Hamza El Housni

GenAI systems such as ChatGPT are increasingly discussed in programming education, but the ways in which the research literature conceptualizes and frames their role remain unclear. This chapter applies text mining to publications indexed…

The rise of generative AI tools like ChatGPT has significantly reshaped education, sparking debates about their impact on learning outcomes and academic integrity. While prior research highlights opportunities and risks, there remains a…

Computers and Society · Computer Science 2025-08-19 Surajit Das , Aleksei Eliseev

People increasingly hold sustained, open-ended conversations with large language models (LLMs). Public reports and early studies suggest that, in such settings, models can reinforce delusional or conspiratorial ideation or even amplify…

Human-Computer Interaction · Computer Science 2026-04-09 Peter Kirgis , Ben Hawriluk , Sherrie Feng , Aslan Bilimer , Sam Paech , Zeynep Tufekci

Emerging technologies like generative AI tools, including ChatGPT, are increasingly utilized in educational settings, offering innovative approaches to learning while simultaneously posing new challenges. This study employs a survey…

Computers and Society · Computer Science 2024-03-26 Aashish Ghimire , John Edwards

As large language models (LLMs) become more common in educational tools and programming environments, questions arise about how these systems should interact with users. This study investigates how different interaction styles with…

Human-Computer Interaction · Computer Science 2025-07-08 Kai Deng

Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…

Human-Computer Interaction · Computer Science 2025-02-14 Antonin Brun , Ruying Liu , Aryan Shukla , Frances Watson , Jonathan Gratch

Context: Online collaborative creation of models is becoming commonplace. Collaborative modeling using chatbots and natural language may lower the barriers to modeling for users from different domains. Objective: We compare the perceived…

Human-Computer Interaction · Computer Science 2024-08-27 Ranci Ren , John W. Castro , Santiago R. Acuña , Oscar Dieste , Silvia T. Acuña

This is the study that presents an AI-Python-based chatbot that helps students to learn programming by demonstrating solutions to such problems as debugging errors, solving syntax problems or converting abstract theoretical concepts to…

Software Engineering · Computer Science 2025-09-26 Sayed Mahbub Hasan Amiri , Md Mainul Islam