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Social media platforms increasingly employ proactive moderation techniques, such as detecting and curbing toxic and uncivil comments, to prevent the spread of harmful content. Despite these efforts, such approaches are often criticized for…
Mental health is a global epidemic, affecting close to half a billion people worldwide. Chronic shortage of resources hamper detection and recovery of affected people. Effective sensing technologies can help fight the epidemic through early…
Continuous stress forecasting could potentially contribute to lifestyle interventions. This paper presents a novel, explainable, and individualized approach for stress prediction using physiological data from consumer-grade smartwatches. We…
This article details the advances made to a system that uses artificial intelligence to identify alarming student responses. This system is built into our assessment platform to assess whether a student's response indicates they are a…
Psychological stress detection is an important task for mental healthcare research, but there has been little prior work investigating the effectiveness of psychological stress models on minority individuals, who are especially vulnerable…
Stress is a major threat to well-being that manifests in a variety of physiological and mental symptoms. Utilising speech samples collected while the subject is undergoing an induced stress episode has recently shown promising results for…
Affective Forecasting is an psychology task that involves predicting an individual's future emotional responses, often hampered by reliance on external factors leading to inaccuracies, and typically remains at a qualitative analysis stage.…
In recent years, the utilization of Artificial Intelligence (AI) in the contact center industry is on the rise. One area where AI can have a significant impact is in the coaching of contact center agents. By analyzing call transcripts using…
This study explores the intersection of information technology-based self-monitoring (ITSM) and emotional responses in chronic care. It critiques the lack of theoretical depth in current ITSM research and proposes a dynamic emotion process…
Stress haunts people in modern society, which may cause severe health issues if left unattended. With social media becoming an integral part of daily life, leveraging social media to detect stress has gained increasing attention. While the…
Crisis management is a complex problem raised by the scientific community currently. Decision support systems are a suitable solution for such issues, they are indeed able to help emergency managers to prevent and to manage crisis in…
In the aftermath of the financial crisis, supervisory authorities have considerably altered the mode of operation of financial stress testing. Despite these efforts, significant concerns and extensive criticism have been raised by market…
In the context of digital therapy interventions, such as internet-delivered Cognitive Behavioral Therapy (iCBT) for the treatment of depression and anxiety, extensive research has shown how the involvement of a human supporter or coach, who…
Adaptive experiments automatically optimize their design throughout the data collection process, which can bring substantial benefits compared to conventional experimental settings. Potential applications include, among others: computerized…
Emotion recognition through artificial intelligence and smart sensing of physical and physiological signals (Affective Computing) is achieving very interesting results in terms of accuracy, inference times, and user-independent models. In…
Increase in workload across many organisations and consequent increase in occupational stress is negatively affecting the health of the workforce. Measuring stress and other human psychological dynamics is difficult due to subjective nature…
Artificial Intelligence (AI) is a broad field that is upturning mental health care in many ways, from addressing anxiety, depression, and stress to increasing access, personalization of treatment, and real-time monitoring that enhances…
The novel research area of computational empathy is in its infancy and moving towards developing methods and standards. One major problem is the lack of agreement on the evaluation of empathy in artificial interactive systems. Even though…
Evaluating human-computer interaction is essential as a broadening population uses machines, sometimes in sensitive contexts. However, traditional evaluation methods may fail to combine real-time measures, an "objective" approach and data…
Climate change and natural disasters are recognized as worldwide challenges requiring complex and efficient ecosystems to deal with social, economic, and environmental effects. This chapter advocates a holistic approach, distinguishing…