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Participatory approaches to artificial intelligence (AI) and machine learning (ML) are gaining momentum: the increased attention comes partly with the view that participation opens the gateway to an inclusive, equitable, robust, responsible…

Computers and Society · Computer Science 2022-09-19 Abeba Birhane , William Isaac , Vinodkumar Prabhakaran , Mark Díaz , Madeleine Clare Elish , Iason Gabriel , Shakir Mohamed

Customising AI technologies to each user's preferences is fundamental to them functioning well. Unfortunately, current methods require too much user involvement and fail to capture their true preferences. In fact, to avoid the nuisance of…

Information Retrieval · Computer Science 2023-08-14 Marc Serramia , Natalia Criado , Michael Luck

Data-driven algorithmic and AI systems are increasingly being deployed to automate or augment decision processes across a wide range of public service settings. Yet community members are often unaware of the presence, operation, and impacts…

Human-Computer Interaction · Computer Science 2023-04-25 Wesley Hanwen Deng , Motahhare Eslami , Kenneth Holstein

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

This position paper offers a framework to think about how to better involve human influence in algorithmic decision-making of contentious public policy issues. Drawing from insights in communication literature, we introduce a…

Human-Computer Interaction · Computer Science 2022-04-25 Hong Shen , Ángel Alexander Cabrera , Adam Perer , Jason Hong

Emerging artificial intelligence (AI) applications often balance the preferences and impacts among diverse and contentious stakeholder groups. Accommodating these stakeholder groups during system design, development, and deployment requires…

Computers and Society · Computer Science 2022-11-16 Sean McGregor

Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally,…

Computation and Language · Computer Science 2026-05-29 Heydar Soudani , Roxana Petcu , Evangelos Kanoulas , Faegheh Hasibi

Political actors form coalitions around their joint normative beliefs in order to influence the policy process on contentious issues such as climate change or population ageing. Policy process theory maintains that learning within and…

Social and Information Networks · Computer Science 2024-08-01 Philip Leifeld , Laurence Brandenberger

Political polarization undermines democratic civic education by exacerbating identity-based resistance to opposing viewpoints. Emerging AI technologies offer new opportunities to advance interventions that reduce polarization and promote…

Human-Computer Interaction · Computer Science 2025-07-02 Christopher M. Wegemer , Edward Halim , Jeff Burke

Current AI systems minimize risk by enforcing ideological neutrality, yet this may introduce automation bias by suppressing cognitive engagement in human decision-making. We conducted randomized trials with 2,500 participants to test…

Human-Computer Interaction · Computer Science 2025-08-21 Shiyang Lai , Junsol Kim , Nadav Kunievsky , Yujin Potter , James Evans

Despite increasing AI chatbot deployment in public discourse, empirical evidence on their capacity to foster intercultural empathy remains limited. Through a randomized experiment, we assessed how different AI deliberation…

Human-Computer Interaction · Computer Science 2025-07-29 Isabel Villanueva , Tara Bobinac , Binwei Yao , Junjie Hu , Kaiping Chen

Developing intelligent persuasive conversational agents to change people's opinions and actions for social good is the frontier in advancing the ethical development of automated dialogue systems. To do so, the first step is to understand…

Computation and Language · Computer Science 2020-01-14 Xuewei Wang , Weiyan Shi , Richard Kim , Yoojung Oh , Sijia Yang , Jingwen Zhang , Zhou Yu

The distinction between genuine grassroots activism and automated influence operations is collapsing. While contemporary policy debates prioritize fully autonomous generative agents and synthetic content, this paper offers a conceptual…

Over the past decades, cognitive neuroscientists and behavioral economists have recognized the value of describing the process of decision making in detail and modeling the emergence of decisions over time. For example, the time it takes to…

Neurons and Cognition · Quantitative Biology 2025-07-24 Mrugsen Nagsen Gopnarayan , Jaan Aru , Sebastian Gluth

AI policy guidance is predominantly written as prose, which practitioners must first convert into executable rules before frameworks can evaluate or enforce them. This manual step is slow, error-prone, difficult to scale, and often delays…

Artificial Intelligence · Computer Science 2025-12-05 Gautam Varma Datla , Anudeep Vurity , Tejaswani Dash , Tazeem Ahmad , Mohd Adnan , Saima Rafi

Advanced AI systems capable of generating humanlike text and multimodal content are now widely available. In this paper, we discuss the impacts that generative artificial intelligence may have on democratic processes. We consider the…

AI-based decision-making tools are rapidly spreading across a range of real-world, complex domains like healthcare, criminal justice, and child welfare. A growing body of research has called for increased scrutiny around the validity of AI…

Human-Computer Interaction · Computer Science 2023-03-28 Anna Kawakami , Amanda Coston , Haiyi Zhu , Hoda Heidari , Kenneth Holstein

Artificial Intelligence (AI) systems have historically been used as tools that execute narrowly defined tasks. Yet recent advances in AI have unlocked possibilities for a new class of models that genuinely collaborate with humans in complex…

Artificial Intelligence · Computer Science 2025-05-23 Kerem Oktar , Katherine M. Collins , Jose Hernandez-Orallo , Diane Coyle , Stephen Cave , Adrian Weller , Ilia Sucholutsky

Generative Artificial Intelligence (AI) tools are increasingly deployed across social media platforms, yet their implications for user behavior and experience remain understudied, particularly regarding two critical dimensions: (1) how AI…

Human-Computer Interaction · Computer Science 2025-06-18 Anders Giovanni Møller , Daniel M. Romero , David Jurgens , Luca Maria Aiello

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

Computation and Language · Computer Science 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde