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Significant development of ride-sharing services presents a plethora of opportunities to transform urban mobility by providing personalized and convenient transportation while ensuring efficiency of large-scale ride pooling. However, a core…

Multiagent Systems · Computer Science 2021-06-15 Marina Haliem , Ganapathy Mani , Vaneet Aggarwal , Bharat Bhargava

In this study, a real-time dispatching algorithm based on reinforcement learning is proposed and for the first time, is deployed in large scale. Current dispatching methods in ridehailing platforms are dominantly based on myopic or…

Machine Learning · Computer Science 2022-02-11 Soheil Sadeghi Eshkevari , Xiaocheng Tang , Zhiwei Qin , Jinhan Mei , Cheng Zhang , Qianying Meng , Jia Xu

We consider a meal delivery service fulfilling dynamic customer requests given a set of couriers over the course of a day. A courier's duty is to pick-up an order from a restaurant and deliver it to a customer. We model this service as a…

Machine Learning · Computer Science 2022-03-01 Hadi Jahanshahi , Aysun Bozanta , Mucahit Cevik , Eray Mert Kavuk , Ayşe Tosun , Sibel B. Sonuc , Bilgin Kosucu , Ayşe Başar

To achieve high service quality and profitability, meal delivery platforms like Uber Eats and Grubhub must strategically operate their fleets to ensure timely deliveries for current orders while mitigating the consequential impacts of…

Systems and Control · Electrical Eng. & Systems 2025-01-14 Jingyi Cheng , Shadi Sharif Azadeh

Drivers on food delivery platforms often run a loss on low-paying orders. In response, workers on DoorDash started a campaign, #DeclineNow, to purposefully decline orders below a certain pay threshold. For each declined order, the platform…

Computer Science and Game Theory · Computer Science 2024-10-17 Dorothee Sigg , Moritz Hardt , Celestine Mendler-Dünner

Improving the efficiency of dispatching orders to vehicles is a research hotspot in online ride-hailing systems. Most of the existing solutions for order-dispatching are centralized controlling, which require to consider all possible…

Multiagent Systems · Computer Science 2019-10-08 Ming Zhou , Jiarui Jin , Weinan Zhang , Zhiwei Qin , Yan Jiao , Chenxi Wang , Guobin Wu , Yong Yu , Jieping Ye

Due to the rapid development of online food ordering platforms and rocketing growth of demand, the market is about to saturate soon, and the future trend is to seek efficient utilization of resources. Specifically speaking, food company…

Applications · Statistics 2020-02-06 Hanyi Luo , Mengzhan Liufu , Dongrong Li

The ubiquitous growth of mobility-on-demand services for passenger and goods delivery has brought various challenges and opportunities within the realm of transportation systems. As a result, intelligent transportation systems are being…

Artificial Intelligence · Computer Science 2021-11-15 Kaushik Manchella , Marina Haliem , Vaneet Aggarwal , Bharat Bhargava

The problem of optimizing social welfare objectives on multi sided ride hailing platforms such as Uber, Lyft, etc., is challenging, due to misalignment of objectives between drivers, passengers, and the platform itself. An ideal solution…

Artificial Intelligence · Computer Science 2020-07-17 Harshal A. Chaudhari , John W. Byers , Evimaria Terzi

In this paper, a learning-based optimal transportation algorithm for autonomous taxis and ridesharing vehicles is presented. The goal is to design a mechanism to solve the routing problem for multiple autonomous vehicles and multiple…

Optimization and Control · Mathematics 2020-05-06 Salar Rahili , Benjamin Riviere , Soon-Jo Chung

We present DELIVER (Directed Execution of Language-instructed Item Via Engineered Relay), a fully integrated framework for cooperative multi-robot pickup and delivery driven by natural language commands. DELIVER unifies natural language…

Robotics · Computer Science 2025-08-27 Alkesh K. Srivastava , Jared Michael Levin , Alexander Derrico , Philip Dames

The growth in online goods delivery is causing a dramatic surge in urban vehicle traffic from last-mile deliveries. On the other hand, ride-sharing has been on the rise with the success of ride-sharing platforms and increased research on…

Artificial Intelligence · Computer Science 2020-09-22 Kaushik Manchella , Abhishek K. Umrawal , Vaneet Aggarwal

Order dispatching and driver repositioning (also known as fleet management) in the face of spatially and temporally varying supply and demand are central to a ride-sharing platform marketplace. Hand-crafting heuristic solutions that account…

Machine Learning · Computer Science 2019-11-27 John Holler , Risto Vuorio , Zhiwei Qin , Xiaocheng Tang , Yan Jiao , Tiancheng Jin , Satinder Singh , Chenxi Wang , Jieping Ye

City-wide package delivery becomes popular due to the dramatic rise of online shopping. It places a tremendous burden on the traditional logistics industry, which relies on dedicated couriers and is labor-intensive. Leveraging the…

Distributed, Parallel, and Cluster Computing · Computer Science 2018-09-14 Yueyue Chen , Deke Guo , Ming Xu , Guoming Tang , Tongqing Zhou , Bangbang Ren

Given a stream of food orders and available delivery vehicles, how should orders be assigned to vehicles so that the delivery time is minimized? Several decisions have to be made: (1) assignment of orders to vehicles, (2) grouping orders…

Databases · Computer Science 2020-09-01 Manas Joshi , Arshdeep Singh , Sayan Ranu , Amitabha Bagchi , Priyank Karia , Puneet Kala

Along with the rapid growth and rise to prominence of food delivery platforms, concerns have also risen about the terms of employment of the gig workers underpinning this growth. Our analysis on data derived from a real-world food delivery…

Social and Information Networks · Computer Science 2022-08-31 Anjali Gupta , Rahul Yadav , Ashish Nair , Abhijnan Chakraborty , Sayan Ranu , Amitabha Bagchi

Recent works on ride-sharing order dispatching have highlighted the importance of taking into account both the spatial and temporal dynamics in the dispatching process for improving the transportation system efficiency. At the same time,…

Machine Learning · Computer Science 2021-06-09 Xiaocheng Tang , Zhiwei Qin , Fan Zhang , Zhaodong Wang , Zhe Xu , Yintai Ma , Hongtu Zhu , Jieping Ye

The rapid expansion of the on-demand economy has profoundly reshaped urban mobility and logistics, yet high-resolution trajectory data on delivery riders' consistent movements remains scarce. Here, we present a city-scale, high-resolution…

Physics and Society · Physics 2025-07-17 Chengbo Zhang , Yonglin Li , Zuopeng Xiao

Vehicle mobility optimization in urban areas is a long-standing problem in smart city and spatial data analysis. Given the complex urban scenario and unpredictable social events, our work focuses on developing a mobile sequential…

Machine Learning · Computer Science 2021-11-18 Pengzhan Guo , Keli Xiao , Zeyang Ye , Wei Zhu

A fundamental question in any peer-to-peer ridesharing system is how to, both effectively and efficiently, dispatch user's ride requests to the right driver in real time. Traditional rule-based solutions usually work on a simplified problem…

Multiagent Systems · Computer Science 2019-02-01 Minne Li , Zhiwei , Qin , Yan Jiao , Yaodong Yang , Zhichen Gong , Jun Wang , Chenxi Wang , Guobin Wu , Jieping Ye
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