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Usability describes quality attributes of application user interfaces that determine how effectively users can interact with them. Traditional usability evaluation methods require considerable expertise and resources, which can be…
Traditional offline evaluation methods for recommender systems struggle to capture the complexity of modern platforms due to sparse behavioural signals, noisy data, and limited modelling of user personality traits. While simulation…
Personalization has traditionally depended on platform-specific user models that are optimized for prediction but remain largely inaccessible to the people they describe. As LLM-based assistants increasingly mediate search, shopping,…
Large language models (LLMs) have demonstrated their significant potential to be applied for addressing various application tasks. However, traditional recommender systems continue to face great challenges such as poor interactivity and…
Recommender systems are tasked to infer users' evolving preferences and rank items aligned with their intents, which calls for in-depth reasoning beyond pattern-based scoring. Recent efforts start to leverage large language models (LLMs)…
Conversational recommender systems (CRSs) aim to recommend high-quality items to users through a dialogue interface. It usually contains multiple sub-tasks, such as user preference elicitation, recommendation, explanation, and item…
Large Language Models (LLMs) have demonstrated remarkable performance across diverse domains, thereby prompting researchers to explore their potential for use in recommendation systems. Initial attempts have leveraged the exceptional…
Deceptive reviews mislead consumers, harm businesses, and undermine trust in online marketplaces. Machine learning classifiers can learn from large amounts of data to distinguish deceptive reviews from genuine ones. However, the…
With the development of Large Language Models (LLMs), numerous benchmarks have been proposed to measure and compare the capabilities of different LLMs. However, evaluating LLMs is costly due to the large number of test instances and their…
This paper aims to address the challenge of sparse and missing data in recommendation systems, a significant hurdle in the age of big data. Traditional imputation methods struggle to capture complex relationships within the data. We propose…
Traditional recommender systems (RS) have been primarily optimized for accuracy and short-term engagement, often overlooking transparency and trustworthiness. Recently, platforms such as Amazon and Instagram have begun providing…
Large language models (LLMs) excel at capturing semantic nuances and therefore show impressive relevance ranking performance in modern recommendation and search systems. However, they suffer from high computational overhead under industrial…
Large Language Models (LLMs) excel at producing broadly relevant text, but this generality becomes a limitation when user-specific preferences are required, such as recommending restaurants or planning travel. In these scenarios, users…
Code review is an important practice in software development, yet it is time-consuming and requires substantial effort. While open-source datasets have been used to train neural models for automating code review tasks, including review…
Existing large language models (LLMs) evaluation methods typically focus on testing the performance on some closed-environment and domain-specific benchmarks with human annotations. In this paper, we explore a novel unsupervised evaluation…
Large language models (LLMs) have demonstrated remarkable performance across a wide range of industrial applications, from search and recommendation systems to generative tasks. Although scaling laws indicate that larger models generally…
The performance and usability of Large-Language Models (LLMs) are driving their use in explanation generation tasks. However, despite their widespread adoption, LLM explanations have been found to be unreliable, making it difficult for…
Neural news recommender systems (RSs) have integrated language models (LMs) to encode news articles with rich textual information into representations, thereby improving the recommendation process. Most studies suggest that (i) news RSs…
The rapid adoption of large language models (LLMs) in recommender systems (RS) presents new challenges in understanding and evaluating their biases, which can result in unfairness or the amplification of stereotypes. Traditional fairness…
With the vast and dynamic user-generated content on Roblox, creating effective game recommendations requires a deep understanding of game content. Traditional recommendation models struggle with the inconsistent and sparse nature of game…