Related papers: Multi-User MultiWOZ: Task-Oriented Dialogues among…
Generating complex multi-turn goal-oriented dialogue agents is a difficult problem that has seen a considerable focus from many leaders in the tech industry, including IBM, Google, Amazon, and Microsoft. This is in large part due to the…
Next generation task-oriented dialog systems need to understand conversational contexts with their perceived surroundings, to effectively help users in the real-world multimodal environment. Existing task-oriented dialog datasets aimed…
Though widely used in industry, traditional task-oriented dialogue systems suffer from three bottlenecks: (i) difficult ontology construction (e.g., intents and slots); (ii) poor controllability and interpretability; (iii)…
Recent research has made impressive progress in single-turn dialogue modelling. In the multi-turn setting, however, current models are still far from satisfactory. One major challenge is the frequently occurred coreference and information…
This paper studies the exposure bias problem in task-oriented dialog systems, where the model's generated content over multiple turns drives the dialog context away from the ground-truth distribution at training time, introducing error…
Most prior work in dialogue modeling has been on written conversations mostly because of existing data sets. However, written dialogues are not sufficient to fully capture the nature of spoken conversations as well as the potential speech…
Large corpora of task-based and open-domain conversational dialogues are hugely valuable in the field of data-driven dialogue systems. Crowdsourcing platforms, such as Amazon Mechanical Turk, have been an effective method for collecting…
Recent years have seen an increasing trend in the volume of personal media captured by users, thanks to the advent of smartphones and smart glasses, resulting in large media collections. Despite conversation being an intuitive…
As an essential component in task-oriented dialogue systems, dialogue state tracking (DST) aims to track human-machine interactions and generate state representations for managing the dialogue. Representations of dialogue states are…
Attention-based pre-trained language models such as GPT-2 brought considerable progress to end-to-end dialogue modelling. However, they also present considerable risks for task-oriented dialogue, such as lack of knowledge grounding or…
Existing studies in conversational AI mostly treat task-oriented dialog (TOD) and question answering (QA) as separate tasks. Towards the goal of constructing a conversational agent that can complete user tasks and support information…
Task-oriented dialog presents a difficult challenge encompassing multiple problems including multi-turn language understanding and generation, knowledge retrieval and reasoning, and action prediction. Modern dialog systems typically begin…
Recently, the development of large language models (LLMs) has been significantly enhanced the question answering and dialogue generation, and makes them become increasingly popular in current practical scenarios. While unlike the general…
This paper presents a research platform that supports spoken dialogue interaction with multiple robots. The demonstration showcases our crafted MultiBot testing scenario in which users can verbally issue search, navigate, and follow…
Task-oriented dialog systems have witnessed substantial progress due to conversational pre-training techniques. Yet, two significant challenges persist. First, most systems primarily utilize the latest turn's state label for the generator.…
End-to-end multi-task dialogue systems are usually designed with separate modules for the dialogue pipeline. Among these, the policy module is essential for deciding what to do in response to user input. This policy is trained by…
Different people have different habits of describing their intents in conversations. Some people tend to deliberate their intents in several successive utterances, i.e., they use several consistent messages for readability instead of a long…
Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be…
Despite widespread interests in reinforcement-learning for task-oriented dialogue systems, several obstacles can frustrate research and development progress. First, reinforcement learners typically require interaction with the environment,…
Task-oriented dialogue systems have been plagued by the difficulties of obtaining large-scale and high-quality annotated conversations. Furthermore, most of the publicly available datasets only include written conversations, which are…