Related papers: Multi-User MultiWOZ: Task-Oriented Dialogues among…
Research on (multi-domain) task-oriented dialog (TOD) has predominantly focused on the English language, primarily due to the shortage of robust TOD datasets in other languages, preventing the systematic investigation of cross-lingual…
Task-oriented dialogue systems are essential for applications ranging from customer service to personal assistants and are widely used across various industries. However, developing effective multi-domain systems remains a significant…
Dialogue datasets are crucial for deep learning-based task-oriented dialogue system research. While numerous English language multi-domain task-oriented dialogue datasets have been developed and contributed to significant advancements in…
Task-oriented dialogue (TOD) models have made significant progress in recent years. However, previous studies primarily focus on datasets written by annotators, which has resulted in a gap between academic research and real-world spoken…
During task-oriented dialogues (TODs), human users naturally introduce chitchat that is beyond the immediate scope of the task, interfering with the flow of the conversation. To address this issue without the need for expensive manual data…
Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…
We propose NeuralWOZ, a novel dialogue collection framework that uses model-based dialogue simulation. NeuralWOZ has two pipelined models, Collector and Labeler. Collector generates dialogues from (1) user's goal instructions, which are the…
The ability to recognise emotions lends a conversational artificial intelligence a human touch. While emotions in chit-chat dialogues have received substantial attention, emotions in task-oriented dialogues remain largely unaddressed. This…
MultiWOZ is a well-known task-oriented dialogue dataset containing over 10,000 annotated dialogues spanning 8 domains. It is extensively used as a benchmark for dialogue state tracking. However, recent works have reported presence of…
Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…
High-quality datasets for task-oriented dialog are crucial for the development of virtual assistants. Yet three of the most relevant large scale dialog datasets suffer from one common flaw: the dialog state update can be tracked, to a great…
Data scarcity is a long-standing and crucial challenge that hinders quick development of task-oriented dialogue systems across multiple domains: task-oriented dialogue models are expected to learn grammar, syntax, dialogue reasoning,…
With the advances in deep learning, tremendous progress has been made with chit-chat dialogue systems and task-oriented dialogue systems. However, these two systems are often tackled separately in current methods. To achieve more natural…
A significant barrier to progress in data-driven approaches to building dialog systems is the lack of high quality, goal-oriented conversational data. To help satisfy this elementary requirement, we introduce the initial release of the…
The MultiWOZ 2.0 dataset has greatly stimulated the research of task-oriented dialogue systems. However, its state annotations contain substantial noise, which hinders a proper evaluation of model performance. To address this issue, massive…
Building an end-to-end conversational agent for multi-domain task-oriented dialogues has been an open challenge for two main reasons. First, tracking dialogue states of multiple domains is non-trivial as the dialogue agent must obtain…
Tracking dialogue states to better interpret user goals and feed downstream policy learning is a bottleneck in dialogue management. Common practice has been to treat it as a problem of classifying dialogue content into a set of pre-defined…
In order to alleviate the shortage of multi-domain data and to capture discourse phenomena for task-oriented dialogue modeling, we propose RiSAWOZ, a large-scale multi-domain Chinese Wizard-of-Oz dataset with Rich Semantic Annotations.…
User Simulators play a pivotal role in training and evaluating task-oriented dialogue systems. Traditional user simulators typically rely on human-engineered agendas, resulting in generated responses that often lack diversity and…
Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…