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AI algorithms used in the public sector, e.g., for allocating social benefits or predicting fraud, often involve multiple public and private stakeholders at various phases of the algorithm's life-cycle. Communication issues between these…

Human-Computer Interaction · Computer Science 2024-06-13 Mirthe Dankloff , Vanja Skoric , Giovanni Sileno , Sennay Ghebreab , Jacco Van Ossenbruggen , Emma Beauxis-Aussalet

Conventional automated decision-support systems often prioritize predictive accuracy, overlooking the complexities of real-world settings where stakeholders' preferences may diverge or conflict. This can lead to outcomes that disadvantage…

Machine Learning · Computer Science 2025-11-25 Vittoria Vineis , Giuseppe Perelli , Gabriele Tolomei

The rapid growth and diversity in service offerings and the ensuing complexity of information technology ecosystems present numerous management challenges (both operational and strategic). Instrumentation and measurement technology is, by…

Software Engineering · Computer Science 2012-06-26 Moises Goldszmidt

Machine Learning (ML) and its applications have been transforming our lives but it is also creating issues related to the development of fair, accountable, transparent, and ethical Artificial Intelligence. As the ML models are not fully…

Applications · Statistics 2021-06-30 Yihuang Kang , Yi-Wen Chiu , Ming-Yen Lin , Fang-yi Su , Sheng-Tai Huang

Given that AI systems are set to play a pivotal role in future decision-making processes, their trustworthiness and reliability are of critical concern. Due to their scale and complexity, modern AI systems resist direct interpretation, and…

Artificial Intelligence · Computer Science 2025-01-03 Binxia Xu , Antonis Bikakis , Daniel Onah , Andreas Vlachidis , Luke Dickens

Machine learning (ML) is playing an increasingly important role in rendering decisions that affect a broad range of groups in society. ML models inform decisions in criminal justice, the extension of credit in banking, and the hiring…

Machine Learning · Computer Science 2022-07-14 Damien Dablain , Bartosz Krawczyk , Nitesh Chawla

Machine learning models are increasingly integrated into societally critical applications such as recidivism prediction and medical diagnosis, thanks to their superior predictive power. In these applications, however, full automation is…

Human-Computer Interaction · Computer Science 2020-03-18 Vivian Lai , Samuel Carton , Chenhao Tan

Reducing the number of failures in a production system is one of the most challenging problems in technology driven industries, such as, the online retail industry. To address this challenge, change management has emerged as a promising…

Machine Learning · Computer Science 2021-08-19 Binay Gupta , Anirban Chatterjee , Harika Matha , Kunal Banerjee , Lalitdutt Parsai , Vijay Agneeswaran

This paper identifies the current challenges of the mechanisation, digitisation and automation of public sector systems and processes, and proposes a modern and practical framework to ensure and assure ethical and high veracity Artificial…

The rapid trend of deploying artificial intelligence (AI) and machine learning (ML) systems in socially consequential domains has raised growing concerns about their trustworthiness, including potential discriminatory behaviours. Research…

Machine Learning · Computer Science 2025-09-22 Yijun Bian , Lei You , Yuya Sasaki , Haruka Maeda , Akira Igarashi

Artificial Intelligence (AI) is one of the most transformative technologies of the 21st century. The extent and scope of future AI capabilities remain a key uncertainty, with widespread disagreement on timelines and potential impacts. As…

Artificial Intelligence · Computer Science 2023-11-27 Kyle A. Kilian , Christopher J. Ventura , Mark M. Bailey

With the maturing of AI and multiagent systems research, we have a tremendous opportunity to direct these advances towards addressing complex societal problems. In pursuit of this goal of AI for Social Impact, we as AI researchers must go…

Computers and Society · Computer Science 2022-06-14 Andrew Perrault , Fei Fang , Arunesh Sinha , Milind Tambe

As machine learning (ML) systems increasingly permeate high-stakes settings such as healthcare, transportation, military, and national security, concerns regarding their reliability have emerged. Despite notable progress, the performance of…

Machine Learning · Computer Science 2023-08-01 Anthony Corso , David Karamadian , Romeo Valentin , Mary Cooper , Mykel J. Kochenderfer

Unfair predictions of machine learning (ML) models impede their broad acceptance in real-world settings. Tackling this arduous challenge first necessitates defining what it means for an ML model to be fair. This has been addressed by the ML…

Machine Learning · Computer Science 2024-08-30 Selim Kuzucu , Jiaee Cheong , Hatice Gunes , Sinan Kalkan

Models are used in both Software Engineering (SE) and Artificial Intelligence (AI). SE models may specify the architecture at different levels of abstraction and for addressing different concerns at various stages of the software…

Software Engineering · Computer Science 2022-01-20 Armin Moin , Moharram Challenger , Atta Badii , Stephan Günnemann

Detection of easily missed hidden patterns with fast processing power makes machine learning (ML) indispensable to today's healthcare system. Though many ML applications have already been discovered and many are still under investigation,…

Machine Learning · Computer Science 2023-07-27 Mrinmoy Roy , Sarwar J. Minar , Porarthi Dhar , A T M Omor Faruq

Artificial intelligence (AI) systems accelerate medical workflows and improve diagnostic accuracy in healthcare, serving as second-opinion systems. However, the unpredictability of AI errors poses a significant challenge, particularly in…

As artificial intelligence (AI) becomes integral to economy and society, communication gaps between developers, users, and stakeholders hinder trust and informed decision-making. High-level AI labels, inspired by frameworks like EU energy…

Artificial Intelligence · Computer Science 2025-01-22 Raphael Fischer , Magdalena Wischnewski , Alexander van der Staay , Katharina Poitz , Christian Janiesch , Thomas Liebig

Machine learning (ML) models are increasingly used to support clinical decision-making. However, real-world medical datasets are often noisy, incomplete, and imbalanced, leading to performance disparities across patient subgroups. These…