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Abstractive summarization has been studied using neural sequence transduction methods with datasets of large, paired document-summary examples. However, such datasets are rare and the models trained from them do not generalize to other…

Computation and Language · Computer Science 2019-05-24 Eric Chu , Peter J. Liu

Automatic sentence summarization produces a shorter version of a sentence, while preserving its most important information. A good summary is characterized by language fluency and high information overlap with the source sentence. We model…

Computation and Language · Computer Science 2020-05-06 Raphael Schumann , Lili Mou , Yao Lu , Olga Vechtomova , Katja Markert

Opinions in scientific research papers can be divergent, leading to controversies among reviewers. However, most existing datasets for opinion summarization are centered around product reviews and assume that the analyzed opinions are…

Computation and Language · Computer Science 2024-06-18 Qi Zeng , Mankeerat Sidhu , Ansel Blume , Hou Pong Chan , Lu Wang , Heng Ji

Reviews are valuable resources for customers making purchase decisions in online shopping. However, it is impractical for customers to go over the vast number of reviews and manually conclude the prominent opinions, which prompts the need…

Computation and Language · Computer Science 2025-06-13 Wendi Zhou , Ameer Saadat-Yazdi , Nadin Kokciyan

Opinion summarization is the task of automatically creating summaries that reflect subjective information expressed in multiple documents, such as product reviews. While the majority of previous work has focused on the extractive setting,…

Computation and Language · Computer Science 2020-04-21 Arthur Bražinskas , Mirella Lapata , Ivan Titov

Opinion summarisation is a task that aims to condense the information presented in the source documents while retaining the core message and opinions. A summary that only represents the majority opinions will leave the minority opinions…

Computation and Language · Computer Science 2023-06-08 Nannan Huang , Lin Tian , Haytham Fayek , Xiuzhen Zhang

Recent work in the field of automatic summarization and headline generation focuses on maximizing ROUGE scores for various news datasets. We present an alternative, extrinsic, evaluation metric for this task, Answering Performance for…

Computation and Language · Computer Science 2019-06-04 Matan Eyal , Tal Baumel , Michael Elhadad

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

Existing benchmarks for summarization quality evaluation often lack diverse input scenarios, focus on narrowly defined dimensions (e.g., faithfulness), and struggle with subjective and coarse-grained annotation schemes. To address these…

Computation and Language · Computer Science 2024-10-02 Yuho Lee , Taewon Yun , Jason Cai , Hang Su , Hwanjun Song

Recently, opinion summarization, which is the generation of a summary from multiple reviews, has been conducted in a self-supervised manner by considering a sampled review as a pseudo summary. However, non-text data such as image and…

Computation and Language · Computer Science 2021-05-28 Jinbae Im , Moonki Kim , Hoyeop Lee , Hyunsouk Cho , Sehee Chung

This paper discusses two existing approaches to the correlation analysis between automatic evaluation metrics and human scores in the area of natural language generation. Our experiments show that depending on the usage of a system- or…

Computation and Language · Computer Science 2021-03-16 Anastasia Shimorina

Opinion summarization is the task of automatically generating summaries that encapsulate information from multiple user reviews. We present Semantic Autoencoder (SemAE) to perform extractive opinion summarization in an unsupervised manner.…

Computation and Language · Computer Science 2022-05-20 Somnath Basu Roy Chowdhury , Chao Zhao , Snigdha Chaturvedi

In this study, we analyze automatic evaluation metrics for Natural Language Generation (NLG), specifically task-agnostic metrics and human-aligned metrics. Task-agnostic metrics, such as Perplexity, BLEU, BERTScore, are cost-effective and…

Computation and Language · Computer Science 2023-05-29 Iftitahu Ni'mah , Meng Fang , Vlado Menkovski , Mykola Pechenizkiy

Neural network-based models augmented with unsupervised pre-trained knowledge have achieved impressive performance on text summarization. However, most existing evaluation methods are limited to an in-domain setting, where summarizers are…

Computation and Language · Computer Science 2020-10-23 Yiran Chen , Pengfei Liu , Ming Zhong , Zi-Yi Dou , Danqing Wang , Xipeng Qiu , Xuanjing Huang

Counterspeech has emerged as a popular and effective strategy for combating online hate speech, sparking growing research interest in automating its generation using language models. However, the field still lacks standardised evaluation…

Computation and Language · Computer Science 2025-02-11 Amey Hengle , Aswini Kumar , Anil Bandhakavi , Tanmoy Chakraborty

How well can large language models (LLMs) generate summaries? We develop new datasets and conduct human evaluation experiments to evaluate the zero-shot generation capability of LLMs across five distinct summarization tasks. Our findings…

Computation and Language · Computer Science 2023-09-19 Xiao Pu , Mingqi Gao , Xiaojun Wan

Evaluating user-facing AI applications remains a central challenge, especially in open-ended domains such as travel planning, clinical note generation, or dialogue. The gold standard is user feedback (e.g., thumbs up/down) or behavioral…

Computation and Language · Computer Science 2025-12-22 Michael J. Ryan , Yanzhe Zhang , Amol Salunkhe , Yi Chu , Di Xu , Diyi Yang

Summarizing texts is not a straightforward task. Before even considering text summarization, one should determine what kind of summary is expected. How much should the information be compressed? Is it relevant to reformulate or should the…

Computation and Language · Computer Science 2020-07-16 Paul Tardy , David Janiszek , Yannick Estève , Vincent Nguyen

Reference-based metrics such as ROUGE or BERTScore evaluate the content quality of a summary by comparing the summary to a reference. Ideally, this comparison should measure the summary's information quality by calculating how much…

Computation and Language · Computer Science 2020-10-26 Daniel Deutsch , Dan Roth

The development of methods to deal with the informative contents of the text units in the matching process is a major challenge in automatic summary evaluation systems that use fixed n-gram matching. The limitation causes inaccurate…

Computation and Language · Computer Science 2015-05-26 Fatma Elghannam , Tarek El-Shishtawy