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Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

Computation and Language · Computer Science 2021-12-13 Shuyang Li , Bodhisattwa Prasad Majumder , Julian McAuley

Conversational recommender systems (CRSs) are improving rapidly, according to the standard recommendation accuracy metrics. However, it is essential to make sure that these systems are robust in interacting with users including regular and…

Information Retrieval · Computer Science 2023-03-13 Ali Montazeralghaem , James Allan

Conversational recommender systems aim to provide personalized recommendations via natural language interactions. However, existing approaches either decouple recommendation from dialog generation or rely on retrieval-based pipelines,…

Information Retrieval · Computer Science 2026-05-22 Sixiao Zhang , Mingrui Liu , Cheng Long

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

We introduce CRS Arena, a research platform for scalable benchmarking of Conversational Recommender Systems (CRS) based on human feedback. The platform displays pairwise battles between anonymous conversational recommender systems, where…

Information Retrieval · Computer Science 2024-12-17 Nolwenn Bernard , Hideaki Joko , Faegheh Hasibi , Krisztian Balog

This study introduces Conversation Routines (CR), a structured prompt engineering framework for developing task-oriented dialog systems using Large Language Models (LLMs). While LLMs demonstrate remarkable natural language understanding…

Computation and Language · Computer Science 2025-02-25 Giorgio Robino

Traditional recommender systems estimate user preference on items purely based on historical interaction records, thus failing to capture fine-grained yet dynamic user interests and letting users receive recommendation only passively.…

Information Retrieval · Computer Science 2023-05-02 Xuhui Ren , Tong Chen , Quoc Viet Hung Nguyen , Lizhen Cui , Zi Huang , Hongzhi Yin

Recommender systems (RSs) are software tools and algorithms developed to alleviate the problem of information overload, which makes it difficult for a user to make right decisions. Two main paradigms toward the recommendation problem are…

Information Retrieval · Computer Science 2021-05-24 Mehdi Afsar , Trafford Crump , Behrouz Far

This paper proposes an approach to cross-language sentence selection in a low-resource setting. It uses data augmentation and negative sampling techniques on noisy parallel sentence data to directly learn a cross-lingual embedding-based…

Computation and Language · Computer Science 2021-06-07 Yanda Chen , Chris Kedzie , Suraj Nair , Petra Galuščáková , Rui Zhang , Douglas W. Oard , Kathleen McKeown

Large language models (LLMs) are reshaping the recommender system paradigm by enabling users to express preferences and receive recommendations through conversations. Yet, aligning LLMs to the recommendation task remains challenging:…

Information Retrieval · Computer Science 2026-02-17 Yaochen Zhu , Harald Steck , Dawen Liang , Yinhan He , Vito Ostuni , Jundong Li , Nathan Kallus

Recently, increasing research interests have focused on retrieval augmented generation (RAG) to mitigate hallucination for large language models (LLMs). Following this trend, we launch the FutureDial-RAG challenge at SLT 2024, which aims at…

Computation and Language · Computer Science 2024-09-17 Yucheng Cai , Si Chen , Yuxuan Wu , Yi Huang , Junlan Feng , Zhijian Ou

Conventional recommendation methods have achieved notable advancements by harnessing collaborative or sequential information from user behavior. Recently, large language models (LLMs) have gained prominence for their capabilities in…

Information Retrieval · Computer Science 2026-01-21 Sichun Luo , Yuxuan Yao , Bowei He , Wei Shao , Jian Xu , Yinya Huang , Aojun Zhou , Xinyi Zhang , Yuanzhang Xiao , Hanxu Hou , Mingjie Zhan , Linqi Song

Conversational recommendation systems (CRS) leverage contextual information from conversations to generate recommendations but often struggle due to a lack of collaborative filtering (CF) signals, which capture user-item interaction…

Information Retrieval · Computer Science 2025-02-12 Ahmad Bin Rabiah , Nafis Sadeq , Julian McAuley

Conversational recommender systems (CRS) utilize natural language interactions and dialogue history to infer user preferences and provide accurate recommendations. Due to the limited conversation context and background knowledge, existing…

Computation and Language · Computer Science 2024-05-02 Zhangchi Qiu , Ye Tao , Shirui Pan , Alan Wee-Chung Liew

Existing recommendation systems have focused on two paradigms: 1- historical user-item interaction-based recommendations and 2- conversational recommendations. Conversational recommendation systems facilitate natural language dialogues…

Computation and Language · Computer Science 2024-05-29 Srijata Maji , Moghis Fereidouni , Vinaik Chhetri , Umar Farooq , A. B. Siddique

Click-Through Rate (CTR) prediction on cold users is a challenging task in recommender systems. Recent researches have resorted to meta-learning to tackle the cold-user challenge, which either perform few-shot user representation learning…

Information Retrieval · Computer Science 2022-10-31 Yanyan Shen , Lifan Zhao , Weiyu Cheng , Zibin Zhang , Wenwen Zhou , Kangyi Lin

Retrieval-Augmented Generation (RAG) has become a powerful paradigm for enhancing large language models (LLMs) through external knowledge retrieval. Despite its widespread attention, existing academic research predominantly focuses on…

Information Retrieval · Computer Science 2024-10-31 Yiruo Cheng , Kelong Mao , Ziliang Zhao , Guanting Dong , Hongjin Qian , Yongkang Wu , Tetsuya Sakai , Ji-Rong Wen , Zhicheng Dou

In real-world applications with Large Language Models (LLMs), external retrieval mechanisms - such as Search-Augmented Generation (SAG), tool utilization, and Retrieval-Augmented Generation (RAG) - are often employed to enhance the quality…

Computation and Language · Computer Science 2025-02-25 Tzu-Lin Kuo , Feng-Ting Liao , Mu-Wei Hsieh , Fu-Chieh Chang , Po-Chun Hsu , Da-Shan Shiu

Recently, there has been growing interest in developing the next-generation recommender systems (RSs) based on pretrained large language models (LLMs). However, the semantic gap between natural language and recommendation tasks is still not…

Information Retrieval · Computer Science 2024-02-23 Yaochen Zhu , Liang Wu , Qi Guo , Liangjie Hong , Jundong Li

Sequential recommendation (SRS) has become the technical foundation in many applications recently, which aims to recommend the next item based on the user's historical interactions. However, sequential recommendation often faces the problem…

Information Retrieval · Computer Science 2023-09-25 Qidong Liu , Fan Yan , Xiangyu Zhao , Zhaocheng Du , Huifeng Guo , Ruiming Tang , Feng Tian