Related papers: Characterizing Issue Management in Runtime Systems

Developers collaboratively discuss, implement, use, and share software entities hosted on software repositories. Proper documentation plays an important role in successful software management and maintenance. Users exploit Issue Tracking…

Artificial Intelligence systems, which benefit from the availability of large-scale datasets and increasing computational power, have become effective solutions to various critical tasks, such as natural language understanding, speech…

This paper presents a large-scale study that investigates the bug resolution characteristics among popular Github projects written in different programming languages. We explore correlations but, of course, we cannot infer causation.…

GitHub is the most widely used platform for software maintenance in the open-source community. Developers report issues on GitHub from time to time while facing difficulties. Having labels on those issues can help developers easily address…

In a wave of growth, open-source projects need to modernize and change how they deal with processes, methods, and communication with their contributors. We could observe that open-source projects are constantly evolving to improve their…

Security issue reports are the primary means of informing development teams of security risks in projects, but little is known about current practices. We aim to understand the characteristics of these reports in open-source projects and…

GitHub recommends that projects adopt a security file that outlines vulnerability reporting procedures. However, the effectiveness and operational challenges of such files are not yet fully understood. This study aims to clarify the…

Version control systems are integral to software development, with GitHub emerging as a popular online platform due to its comprehensive project management tools, including issue tracking and pull requests. However, GitHub lacks a direct…

Software testing is one of the very important Quality Assurance (QA) components. A lot of researchers deal with the testing process in terms of tester motivation and how tests should or should not be written. However, it is not known from…

Software development tasks must be performed successfully to achieve software quality and customer satisfaction. Knowing whether software tasks are likely to fail is essential to ensure the success of software projects. Issue Tracking…

Scientific Workflow Systems (SWSs) play a vital role in enabling reproducible, scalable, and automated scientific analysis. Like other open-source software, these systems depend on active maintenance and community engagement to remain…

Quantum computing is rapidly advancing, but quantum software development faces significant challenges, including a steep learning curve, high hardware error rates, and a lack of mature engineering practices. This study conducts a…

Software quality is an important problem for technology companies, since it substantially impacts the efficiency, usefulness, and maintainability of the final product; hence, code review is a must-do activity for software developers. During…

Understanding the practice of refactoring documentation is of paramount importance in academia and industry. Issue tracking systems are used by most software projects enabling developers, quality assurance, managers, and users to submit…

Issue resolution and bug-fixing processes are essential in the development of machine-learning libraries, similar to software development, to ensure well-optimized functions. Understanding the issue resolution and bug-fixing process of…

Git is used as the distributed version control system for many open-source software projects. One Git-based service, GitHub, is the most common code hosting and repository service for open-source software projects. For researchers that…

To ensure the quality of software systems, software engineers can make use of a variety of quality assurance approaches, such as software testing, modern code review, automated static analysis, and build automation. Each of these quality…

The rapid adoption of foundation models (e.g., large language models) has given rise to promptware, i.e., software built using natural language prompts. Effective management of prompts, such as organization and quality assurance, is…

The npm (Node Package Manager) ecosystem is the most important package manager for JavaScript development with millions of users. Consequently, a plethora of earlier work investigated how vulnerability reporting, patch propagation, and in…

Lately, software development has become a predominantly online process, as more teams host and monitor their projects remotely. Sophisticated approaches employ issue tracking systems like Jira, predicting the time required to resolve issues…