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Online disagreements often fail to produce understanding, instead reinforcing existing positions or escalating conflict. Prior work on predictors of successful persuasion in online discourse has largely focused on surface features such as…

Human-Computer Interaction · Computer Science 2026-01-21 Bhavesh Vuyyuru , Farnaz Jahanbakhsh

Disagreements are pervasive in human communication. In this paper we investigate what makes disagreement constructive. To this end, we construct WikiDisputes, a corpus of 7 425 Wikipedia Talk page conversations that contain content…

Computation and Language · Computer Science 2021-01-27 Christine de Kock , Andreas Vlachos

Human annotated data is the cornerstone of today's artificial intelligence efforts, yet data labeling processes can be complicated and expensive, especially when human labelers disagree with each other. The current work practice is to use…

Human-Computer Interaction · Computer Science 2021-12-09 Yisi Sang , Jeffrey Stanton

A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…

Human-Computer Interaction · Computer Science 2023-10-24 Lisa P. Argyle , Ethan Busby , Joshua Gubler , Chris Bail , Thomas Howe , Christopher Rytting , David Wingate

Discourse involves two perspectives: a person's intention in making an utterance and others' perception of that utterance. The misalignment between these perspectives can lead to undesirable outcomes, such as misunderstandings, low…

Computers and Society · Computer Science 2020-04-29 Jonathan P. Chang , Justin Cheng , Cristian Danescu-Niculescu-Mizil

Instead of studying the properties of social relationship from an objective view, in this paper, we focus on individuals' subjective and asymmetric opinions on their interrelationships. Inspired by the theories from sociolinguistics, we…

Social and Information Networks · Computer Science 2016-11-16 Bo Wang , Yanshu Yu , Yuan Wang

When people share the same documents and observations yet reach different conclusions, the disagreement often shifts into a judgment that the other party is cognitively defective, irrational, or acting in bad faith. This paper argues that…

Artificial Intelligence · Computer Science 2026-05-13 Toru Takahashi

Aggregating multiple annotations into a single ground truth label may hide valuable insights into annotator disagreement, particularly in tasks where subjectivity plays a crucial role. In this work, we explore methods for identifying…

Computation and Language · Computer Science 2025-09-09 Amir Homayounirad , Enrico Liscio , Tong Wang , Catholijn M. Jonker , Luciano C. Siebert

Online platforms often have conflicting goals: they face tradeoffs between increasing efficiency and reducing disparities, where the latter may relate to objectives such as the longer-term health of the marketplace or the organization's…

General Economics · Economics 2025-03-05 Susan Athey , Dean Karlan , Emil Palikot , Yuan Yuan

In this paper, we present an empirical study of the opinion dynamics of a large-scale sample of online social network users. We estimate opinions of users as continuous scalars based on their subscriptions to information sources and analyze…

Social and Information Networks · Computer Science 2022-01-26 Ivan V. Kozitsin

The question of how people form their opinion has fascinated economists and sociologists for quite some time. In many of the models, a group of people in a social network, each holding a numerical opinion, arrive at a shared opinion through…

Computer Science and Game Theory · Computer Science 2012-03-15 David Bindel , Jon Kleinberg , Sigal Oren

Predictions in digital platforms must adapt over time as individuals update their beliefs through social interactions. At the same time, changing predictions alter the content people are exposed to and, consequently, the very beliefs they…

Social and Information Networks · Computer Science 2026-05-07 Jiduan Wu , Rediet Abebe , Celestine Mendler-Dünner

We examine diverging preferences in human-labeled preference datasets. We develop a taxonomy of disagreement sources spanning ten categories across four high-level classes and find that the majority of disagreements are due to factors such…

Computation and Language · Computer Science 2026-03-04 Michael JQ Zhang , Zhilin Wang , Jena D. Hwang , Yi Dong , Olivier Delalleau , Yejin Choi , Eunsol Choi , Xiang Ren , Valentina Pyatkin

Toxicity is an increasingly common and severe issue in online spaces. Consequently, a rich line of machine learning research over the past decade has focused on computationally detecting and mitigating online toxicity. These efforts…

Computation and Language · Computer Science 2023-11-09 Wenbo Zhang , Hangzhi Guo , Ian D Kivlichan , Vinodkumar Prabhakaran , Davis Yadav , Amulya Yadav

In cooperative human decision-making, agreements are often not total; a partial degree of agreement is sufficient to commit to a decision and move on, as long as one is somewhat confident that the involved parties are likely to stand by…

Artificial Intelligence · Computer Science 2025-01-07 Timotheus Kampik , Juan Carlos Nieves

With the recent advances of networking technology, connections among people are unprecedentedly enhanced. People with different ideologies and backgrounds interact with each other, and there may exist severe opinion polarization and…

Social and Information Networks · Computer Science 2021-04-13 Yuejiang Li , Hong Vicky Zhao

Philosophical accounts of persuasion often assume that shared evidence and rational argumentation should lead to a convergence of views between peers, yet everyday discourse often suggests otherwise. In this study, we use large language…

Computation and Language · Computer Science 2026-05-12 David Freeborn , Malihe Alikani , Anthony Sicilia

Making online social communities 'better' is a challenging undertaking, as online communities are extraordinarily varied in their size, topical focus, and governance. As such, what is valued by one community may not be valued by another.…

Social and Information Networks · Computer Science 2022-05-11 Galen Weld , Amy X. Zhang , Tim Althoff

In an online social network, link recommendations are a way for users to discover relevant links to people they may know, thereby potentially increasing their engagement on the platform. However, the addition of links to a social network…

Social and Information Networks · Computer Science 2024-01-18 Yanbang Wang , Jon Kleinberg

The increasing prevalence of artificial agents creates a correspondingly increasing need to manage disagreements between humans and artificial agents, as well as between artificial agents themselves. Considering this larger space of…

Neurons and Cognition · Quantitative Biology 2023-10-23 Kerem Oktar , Ilia Sucholutsky , Tania Lombrozo , Thomas L. Griffiths
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