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A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…

Information Retrieval · Computer Science 2025-04-09 Ivica Kostric , Krisztian Balog , Filip Radlinski

Animated avatars, which look and talk like humans, are iconic visions of the future of AI-powered systems. Through many sci-fi movies we are acquainted with the idea of speaking to such virtual personalities as if they were humans. Today,…

Artificial Intelligence · Computer Science 2022-03-18 Dietmar Jannach , Li Chen

Explanations in conventional recommender systems have demonstrated benefits in helping the user understand the rationality of the recommendations and improving the system's efficiency, transparency, and trustworthiness. In the…

Information Retrieval · Computer Science 2023-05-31 Shuyu Guo , Shuo Zhang , Weiwei Sun , Pengjie Ren , Zhumin Chen , Zhaochun Ren

In many online applications interactions between a user and a web-service are organized in a sequential way, e.g., user browsing an e-commerce website. In this setting, recommendation system acts throughout user navigation by showing items.…

Information Retrieval · Computer Science 2018-09-11 Elena Smirnova

Generating effective query suggestions in conversational search requires aligning model outputs with user preferences, which is challenging due to sparse and noisy click signals. We propose GQS, a generative framework that integrates click…

Information Retrieval · Computer Science 2025-07-08 Erxue Min , Hsiu-Yuan Huang , Xihong Yang , Min Yang , Xin Jia , Yunfang Wu , Hengyi Cai , Junfeng Wang , Shuaiqiang Wang , Dawei Yin

Understanding user preference is essential to the optimization of recommender systems. As a feedback of user's taste, rating scores can directly reflect the preference of a given user to a given product. Uncovering the latent components of…

Information Retrieval · Computer Science 2017-10-20 Junhua Chen , Wei Zeng , Junming Shao , Ge Fan

We present a methodology to systematically test conversational recommender systems with regards to conversational breakdowns. It involves examining conversations generated between the system and simulated users for a set of pre-defined…

Information Retrieval · Computer Science 2024-05-24 Nolwenn Bernard , Krisztian Balog

Sequential recommender systems (SRSs) aim to predict the subsequent items which may interest users via comprehensively modeling users' complex preference embedded in the sequence of user-item interactions. However, most of existing SRSs…

Information Retrieval · Computer Science 2024-10-31 Chengkai Huang , Shoujin Wang , Xianzhi Wang , Lina Yao

Sequential recommender systems (SRS) could capture dynamic user preferences by modeling historical behaviors ordered in time. Despite effectiveness, focusing only on the \textit{collaborative signals} from behaviors does not fully grasp…

Information Retrieval · Computer Science 2024-09-20 Mingyue Cheng , Hao Zhang , Qi Liu , Fajie Yuan , Zhi Li , Zhenya Huang , Enhong Chen , Jun Zhou , Longfei Li

Recommender systems have become increasingly important with the rise of the web as a medium for electronic and business transactions. One of the key drivers of this technology is the ease with which users can provide feedback about their…

Information Retrieval · Computer Science 2024-11-05 Dong Li

Information seeking conversations between users and Conversational Search Agents (CSAs) consist of multiple turns of interaction. While users initiate a search session, ideally a CSA should sometimes take the lead in the conversation by…

Information Retrieval · Computer Science 2021-09-14 Mohammad Aliannejadi , Leif Azzopardi , Hamed Zamani , Evangelos Kanoulas , Paul Thomas , Nick Craswel

We study session-based recommendation scenarios where we want to recommend items to users during sequential interactions to improve their long-term utility. Optimizing a long-term metric is challenging because the learning signal (whether…

Machine Learning · Computer Science 2021-09-16 Bogdan Mazoure , Paul Mineiro , Pavithra Srinath , Reza Sharifi Sedeh , Doina Precup , Adith Swaminathan

Conversational recommenders are emerging as a powerful tool to personalize a user's recommendation experience. Through a back-and-forth dialogue, users can quickly hone in on just the right items. Many approaches to conversational…

Information Retrieval · Computer Science 2023-02-15 Allen Lin , Ziwei Zhu , Jianling Wang , James Caverlee

Sequential recommendation aims to predict the next item a user is likely to prefer based on their sequential interaction history. Recently, text-based sequential recommendation has emerged as a promising paradigm that uses pre-trained…

Information Retrieval · Computer Science 2024-09-05 Hyunsoo Kim , Junyoung Kim , Minjin Choi , Sunkyung Lee , Jongwuk Lee

In a Conversational Image Recommendation task, users can provide natural language feedback on a recommended image item, which leads to an improved recommendation in the next turn. While typical instantiations of this task assume that the…

Information Retrieval · Computer Science 2025-07-25 Maria Vlachou

Reciprocal recommender system (RRS), considering a two-way matching between two parties, has been widely applied in online platforms like online dating and recruitment. Existing RRS models mainly capture static user preferences, which have…

Information Retrieval · Computer Science 2023-06-27 Bowen Zheng , Yupeng Hou , Wayne Xin Zhao , Yang Song , Hengshu Zhu

Human communication is a collaborative process. Speakers, on top of conveying their own intent, adjust the content and language expressions by taking the listeners into account, including their knowledge background, personalities, and…

Computation and Language · Computer Science 2022-03-28 Yuwei Bao , Sayan Ghosh , Joyce Chai

Planning for both immediate and long-term benefits becomes increasingly important in recommendation. Existing methods apply Reinforcement Learning (RL) to learn planning capacity by maximizing cumulative reward for long-term recommendation.…

Information Retrieval · Computer Science 2024-04-29 Wentao Shi , Xiangnan He , Yang Zhang , Chongming Gao , Xinyue Li , Jizhi Zhang , Qifan Wang , Fuli Feng

In a conversational context, a user expresses her multi-faceted information need as a sequence of natural-language questions, i.e., utterances. Starting from a given topic, the conversation evolves through user utterances and system…

Information Retrieval · Computer Science 2020-04-30 I. Mele , C. I. Muntean , F. M. Nardini , R. Perego , N. Tonellotto , O. Frieder

In sequential CTR prediction, a central design question is at what granularity the target should interact with the user behaviour sequence. Existing models mainly follow two routes. Raw-item architectures such as DIN let the target score…

Information Retrieval · Computer Science 2026-05-26 Yuan Wang , Yue Liu , Jun Zhang , Jie Jiang
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