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Open-domain question answering (QA) tasks usually require the retrieval of relevant information from a large corpus to generate accurate answers. We propose a novel approach called Generator-Retriever-Generator (GRG) that combines document…

Computation and Language · Computer Science 2024-03-27 Abdelrahman Abdallah , Adam Jatowt

Task-oriented dialogue systems help users accomplish tasks such as booking a movie ticket and ordering food via conversation. Generative models parameterized by a deep neural network are widely used for next turn response generation in such…

Computation and Language · Computer Science 2020-10-13 Prasanna Parthasarathi , Arvind Neelakantan , Sharan Narang

Neural task-oriented dialogue systems often struggle to smoothly interface with a knowledge base. In this work, we seek to address this problem by proposing a new neural dialogue agent that is able to effectively sustain grounded,…

Computation and Language · Computer Science 2017-07-17 Mihail Eric , Christopher D. Manning

In multi-turn dialog, utterances do not always take the full form of sentences \cite{Carbonell1983DiscoursePA}, which naturally makes understanding the dialog context more difficult. However, it is essential to fully grasp the dialog…

Computation and Language · Computer Science 2020-12-15 Xiuying Chen , Zhi Cui , Jiayi Zhang , Chen Wei , Jianwei Cui , Bin Wang , Dongyan Zhao , Rui Yan

The task of information retrieval is an important component of many natural language processing systems, such as open domain question answering. While traditional methods were based on hand-crafted features, continuous representations based…

Computation and Language · Computer Science 2022-08-05 Gautier Izacard , Edouard Grave

To diversify and enrich generated dialogue responses, knowledge-grounded dialogue has been investigated in recent years. The existing methods tackle the knowledge grounding challenge by retrieving the relevant sentences over a large corpus…

Computation and Language · Computer Science 2022-04-26 Yan Xu , Etsuko Ishii , Samuel Cahyawijaya , Zihan Liu , Genta Indra Winata , Andrea Madotto , Dan Su , Pascale Fung

To alleviate the problem of structured databases' limited coverage, recent task-oriented dialogue systems incorporate external unstructured knowledge to guide the generation of system responses. However, these usually use word or sentence…

Computation and Language · Computer Science 2022-12-13 Yue Feng , Gerasimos Lampouras , Ignacio Iacobacci

In monolingual dense retrieval, lots of works focus on how to distill knowledge from cross-encoder re-ranker to dual-encoder retriever and these methods achieve better performance due to the effectiveness of cross-encoder re-ranker.…

Information Retrieval · Computer Science 2023-03-28 Houxing Ren , Linjun Shou , Ning Wu , Ming Gong , Daxin Jiang

Task-oriented dialogue systems in industry settings need to have high conversational capability, be easily adaptable to changing situations and conform to business constraints. This paper describes a 3-step procedure to develop a…

Computation and Language · Computer Science 2022-10-27 Lahari Poddar , György Szarvas , Cheng Wang , Jorge Balazs , Pavel Danchenko , Patrick Ernst

Document-grounded dialogue (DGD) uses documents as external knowledge for dialogue generation. Correctly understanding the dialogue context is crucial for selecting knowledge from the document and generating proper responses. In this paper,…

Computation and Language · Computer Science 2024-10-22 Longxuan Ma , Jiapeng Li , Mingda Li , Wei-Nan Zhang , Ting Liu

Most research on dialogue has focused either on dialogue generation for openended chit chat or on state tracking for goal-directed dialogue. In this work, we explore a hybrid approach to goal-oriented dialogue generation that combines…

Computation and Language · Computer Science 2019-10-01 Ana Valeria Gonzalez , Isabelle Augenstein , Anders Søgaard

Multimodal chatbots have become one of the major topics for dialogue systems in both research community and industry. Recently, researchers have shed light on the multimodality of responses as well as dialogue contexts. This work explores…

Computation and Language · Computer Science 2026-05-05 Seongbo Jang , Seonghyeon Lee , Dongha Lee , Hwanjo Yu

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Transformer-based models have demonstrated excellent capabilities of capturing patterns and structures in natural language generation and achieved state-of-the-art results in many tasks. In this paper we present a transformer-based model…

Computation and Language · Computer Science 2021-05-20 Giovanni Bonetta , Rossella Cancelliere , Ding Liu , Paul Vozila

We study knowledge-grounded dialogue generation with pre-trained language models. To leverage the redundant external knowledge under capacity constraint, we propose equipping response generation defined by a pre-trained language model with…

Computation and Language · Computer Science 2020-10-20 Xueliang Zhao , Wei Wu , Can Xu , Chongyang Tao , Dongyan Zhao , Rui Yan

In this work, we present a hybrid learning method for training task-oriented dialogue systems through online user interactions. Popular methods for learning task-oriented dialogues include applying reinforcement learning with user feedback…

Computation and Language · Computer Science 2018-04-19 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

We study multi-turn response generation for open-domain dialogues. The existing state-of-the-art addresses the problem with deep neural architectures. While these models improved response quality, their complexity also hinders the…

Computation and Language · Computer Science 2020-11-10 Yufan Zhao , Can Xu , Wei Wu , Lei Yu

We introduce AARGH, an end-to-end task-oriented dialog system combining retrieval and generative approaches in a single model, aiming at improving dialog management and lexical diversity of outputs. The model features a new response…

Computation and Language · Computer Science 2022-09-27 Tomáš Nekvinda , Ondřej Dušek

Large Language Models (LLMs) have shown remarkable capabilities across diverse tasks, yet they face inherent limitations such as constrained parametric knowledge and high retraining costs. Retrieval-Augmented Generation (RAG) augments the…

Information Retrieval · Computer Science 2025-08-26 Leqian Li , Dianxi Shi , Jialu Zhou , Xinyu Wei , Mingyue Yang , Songchang Jin , Shaowu Yang

Knowledge-intensive visual question answering requires models to effectively use external knowledge to help answer visual questions. A typical pipeline includes a knowledge retriever and an answer generator. However, a retriever that…

Computation and Language · Computer Science 2024-07-18 Haoyang Wen , Honglei Zhuang , Hamed Zamani , Alexander Hauptmann , Michael Bendersky