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Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally,…

Computation and Language · Computer Science 2026-05-29 Heydar Soudani , Roxana Petcu , Evangelos Kanoulas , Faegheh Hasibi

Recently, utilizing deep neural networks to build the opendomain dialogue models has become a hot topic. However, the responses generated by these models suffer from many problems such as responses not being contextualized and tend to…

Computation and Language · Computer Science 2023-09-07 Mengjuan Liu , Chenyang Liu , Yunfan Yang , Jiang Liu , Mohan Jing

Human conversations naturally evolve around related concepts and scatter to multi-hop concepts. This paper presents a new conversation generation model, ConceptFlow, which leverages commonsense knowledge graphs to explicitly model…

Computation and Language · Computer Science 2020-05-07 Houyu Zhang , Zhenghao Liu , Chenyan Xiong , Zhiyuan Liu

Knowledge-driven dialog system has recently made remarkable breakthroughs. Compared with general dialog systems, superior knowledge-driven dialog systems can generate more informative and knowledgeable responses with pre-provided knowledge.…

Computation and Language · Computer Science 2023-02-24 Zhongtian Hu , Lifang Wang , Yangqi Chen , Yushuang Liu , Ronghan Li , Meng Zhao , Xinyu Lu , Zejun Jiang

In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

Computation and Language · Computer Science 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

Open data refers to data that is freely available for reuse. Although there has been rapid increase in availability of open data to public in the last decade, this has not translated into better decision-support tools for them. We propose…

Artificial Intelligence · Computer Science 2019-01-14 Biplav Srivastava

For dialogue response generation, traditional generative models generate responses solely from input queries. Such models rely on insufficient information for generating a specific response since a certain query could be answered in…

Computation and Language · Computer Science 2020-03-02 Deng Cai , Yan Wang , Victoria Bi , Zhaopeng Tu , Xiaojiang Liu , Wai Lam , Shuming Shi

Building a natural language dataset requires caution since word semantics is vulnerable to subtle text change or the definition of the annotated concept. Such a tendency can be seen in generative tasks like question-answering and dialogue…

Computation and Language · Computer Science 2023-04-04 Won Ik Cho , Yoon Kyung Lee , Seoyeon Bae , Jihwan Kim , Sangah Park , Moosung Kim , Sowon Hahn , Nam Soo Kim

Conversation is the natural mode for information exchange in daily life, a spoken conversational interaction for search input and output is a logical format for information seeking. However, the conceptualisation of user-system interactions…

Information Retrieval · Computer Science 2019-10-31 Johanne R. Trippas , Damiano Spina , Paul Thomas , Mark Sanderson , Hideo Joho , Lawrence Cavedon

Information-seeking dialogues span a wide range of questions, from simple factoid to complex queries that require exploring multiple facets and viewpoints. When performing exploratory searches in unfamiliar domains, users may lack…

Information Retrieval · Computer Science 2024-10-30 Weronika Łajewska , Krisztian Balog , Damiano Spina , Johanne Trippas

Existing open-domain dialogue generation models are usually trained to mimic the gold response in the training set using cross-entropy loss on the vocabulary. However, a good response does not need to resemble the gold response, since there…

Computation and Language · Computer Science 2020-10-06 Wei-Jen Ko , Avik Ray , Yilin Shen , Hongxia Jin

Exploratory search is an open-ended information retrieval process that aims at discovering knowledge about a topic or domain rather than searching for a specific answer or piece of information. Conversational interfaces are particularly…

Computation and Language · Computer Science 2023-10-10 Phillip Schneider , Nils Rehtanz , Kristiina Jokinen , Florian Matthes

The predominant approach to open-domain dialog generation relies on end-to-end training of neural models on chat datasets. However, this approach provides little insight as to what these models learn (or do not learn) about engaging in…

Computation and Language · Computer Science 2020-08-04 Abdelrhman Saleh , Tovly Deutsch , Stephen Casper , Yonatan Belinkov , Stuart Shieber

Open-ended Commonsense Reasoning is defined as solving a commonsense question without providing 1) a short list of answer candidates and 2) a pre-defined answer scope. Conventional ways of formulating the commonsense question into a…

Computation and Language · Computer Science 2023-10-30 Chen Ling , Xuchao Zhang , Xujiang Zhao , Yanchi Liu , Wei Cheng , Mika Oishi , Takao Osaki , Katsushi Matsuda , Haifeng Chen , Liang Zhao

Many real-world open-domain conversation applications have specific goals to achieve during open-ended chats, such as recommendation, psychotherapy, education, etc. We study the problem of imposing conversational goals on open-domain chat…

Computation and Language · Computer Science 2019-05-30 Jianheng Tang , Tiancheng Zhao , Chenyan Xiong , Xiaodan Liang , Eric P. Xing , Zhiting Hu

Conversational search enables multi-turn interactions between users and systems to fulfill users' complex information needs. During this interaction, the system should understand the users' search intent within the conversational context…

Information Retrieval · Computer Science 2025-06-13 Fengran Mo , Chuan Meng , Mohammad Aliannejadi , Jian-Yun Nie

As a cornerstone of modern information access, search engines have become indispensable in everyday life. With the rapid advancements in AI and natural language processing (NLP) technologies, particularly large language models (LLMs),…

Computation and Language · Computer Science 2025-08-07 Fengran Mo , Kelong Mao , Ziliang Zhao , Hongjin Qian , Haonan Chen , Yiruo Cheng , Xiaoxi Li , Yutao Zhu , Zhicheng Dou , Jian-Yun Nie

Grounding dialogue on external knowledge and interpreting linguistic patterns in dialogue history context, such as ellipsis, anaphora, and co-references is critical for dialogue comprehension and generation. In this paper, we present a…

Computation and Language · Computer Science 2022-05-30 Deeksha Varshney , Akshara Prabhakar , Asif Ekbal

Conversational search is based on a user-system cooperation with the objective to solve an information-seeking task. In this report, we discuss the implication of such cooperation with the learning perspective from both user and system…

Artificial Intelligence · Computer Science 2020-01-10 Sharon Oviatt , Laure Soulier

It remains an open question whether incorporating external knowledge benefits commonsense reasoning while maintaining the flexibility of pretrained sequence models. To investigate this question, we develop generated knowledge prompting,…

Computation and Language · Computer Science 2022-09-30 Jiacheng Liu , Alisa Liu , Ximing Lu , Sean Welleck , Peter West , Ronan Le Bras , Yejin Choi , Hannaneh Hajishirzi