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In conversation-based psychotherapy, therapists use verbal techniques to help clients express thoughts and feelings, and change behavior. In particular, how well therapists convey empathy is an essential quality index of psychotherapy…

Audio and Speech Processing · Electrical Eng. & Systems 2023-05-29 Dehua Tao , Tan Lee , Harold Chui , Sarah Luk

Counseling typically takes the form of spoken conversation between a therapist and a client. The empathy level expressed by the therapist is considered to be an essential quality factor of counseling outcome. This paper proposes a…

Audio and Speech Processing · Electrical Eng. & Systems 2023-05-29 Dehua Tao , Tan Lee , Harold Chui , Sarah Luk

Counseling is usually conducted through spoken conversation between a therapist and a client. The empathy level of therapist is a key indicator of outcomes. Presuming that therapist's empathy expression is shaped by their past behavior and…

Audio and Speech Processing · Electrical Eng. & Systems 2024-09-05 Dehua Tao , Tan Lee , Harold Chui , Sarah Luk

Counseling is an activity of conversational speaking between a therapist and a client. Therapist empathy is an essential indicator of counseling quality and assessed subjectively by considering the entire conversation. This paper proposes…

Audio and Speech Processing · Electrical Eng. & Systems 2024-09-05 Dehua Tao , Tan Lee , Harold Chui , Sarah Luk

Psychotherapy or counseling is typically conducted through spoken conversation between a therapist and a client. Analyzing the speech characteristics of psychotherapeutic interactions can help understand the factors associated with…

Audio and Speech Processing · Electrical Eng. & Systems 2024-09-05 Dehua Tao , Harold Chui , Sarah Luk , Tan Lee

Entrainment is the phenomenon by which an interlocutor adapts their speaking style to align with their partner in conversations. It has been found in different dimensions as acoustic, prosodic, lexical or syntactic. In this work, we explore…

Audio and Speech Processing · Electrical Eng. & Systems 2022-12-15 Daxin Tan , Nikos Kargas , David McHardy , Constantinos Papayiannis , Antonio Bonafonte , Marek Strelec , Jonas Rohnke , Agis Oikonomou Filandras , Trevor Wood

Empathetic response from the therapist is key to the success of clinical psychotherapy, especially motivational interviewing. Previous work on computational modelling of empathy in motivational interviewing has focused on offline,…

Computation and Language · Computer Science 2021-05-21 Zixiu Wu , Rim Helaoui , Vivek Kumar , Diego Reforgiato Recupero , Daniele Riboni

In mental health counseling, a variety of earlier studies have focused on dialogue modeling. However, most of these studies give limited to no emphasis on the quality of interaction between a patient and a therapist. The therapeutic bond…

Computation and Language · Computer Science 2025-01-07 Aseem Srivastava , Zuhair Hasan Shaik , Tanmoy Chakraborty , Md Shad Akhtar

When someone claims to be empathic, it does not necessarily mean they are perceived as empathic by the person receiving it. Empathy promotes supportive communication, yet the relationship between listeners' trait and state empathy and…

Human-Computer Interaction · Computer Science 2025-09-23 Md Rakibul Hasan , Md Zakir Hossain , Aneesh Krishna , Shafin Rahman , Tom Gedeon

Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…

Computation and Language · Computer Science 2022-05-26 Damilola Omitaomu , Shabnam Tafreshi , Tingting Liu , Sven Buechel , Chris Callison-Burch , Johannes Eichstaedt , Lyle Ungar , João Sedoc

Empathy requires perspective-taking: empathetic responses require a person to reason about what another has experienced and communicate that understanding in language. However, most NLP approaches to empathy do not explicitly model this…

Computation and Language · Computer Science 2024-05-03 Jiamin Yang , David Jurgens

Acoustic-prosodic entrainment describes the tendency of humans to align or adapt their speech acoustics to each other in conversation. This alignment of spoken behavior has important implications for conversational success. However,…

Audio and Speech Processing · Electrical Eng. & Systems 2018-07-13 Megan M. Willi , Stephanie A. Borrie , Tyson S. Barrett , Ming Tu , Visar Berisha

Learning therapeutic counseling involves significant role-play experience with mock patients, with current manual training methods providing only intermittent granular feedback. We seek to accelerate and optimize counselor training by…

Human-Computer Interaction · Computer Science 2025-02-27 Ian Steenstra , Farnaz Nouraei , Timothy W. Bickmore

Mental health counseling is an enterprise with profound societal importance where conversations play a primary role. In order to acquire the conversational skills needed to face a challenging range of situations, mental health counselors…

Computation and Language · Computer Science 2019-06-19 Justine Zhang , Robert Filbin , Christine Morrison , Jaclyn Weiser , Cristian Danescu-Niculescu-Mizil

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

How human-like do conversational robots need to look to enable long-term human-robot conversation? One essential aspect of long-term interaction is a human's ability to adapt to the varying degrees of a conversational partner's engagement…

Human-Computer Interaction · Computer Science 2022-01-25 Maria Tsfasman , Avinash Saravanan , Dekel Viner , Daan Goslinga , Sarah de Wolf , Chirag Raman , Catholijn M. Jonker , Catharine Oertel

Mental-health therapy involves a complex conversation flow in which patients and therapists continuously negotiate what should be talked about next. For example, therapists might try to shift the conversation's direction to keep the…

Computation and Language · Computer Science 2024-10-10 Vivian Nguyen , Sang Min Jung , Lillian Lee , Thomas D. Hull , Cristian Danescu-Niculescu-Mizil

Empathy is critical for effective and satisfactory conversational communication. Prior efforts to measure conversational empathy mostly focus on expressed communicative intents -- that is, the way empathy is expressed. Yet, these works…

Computation and Language · Computer Science 2024-10-15 Zhichao Xu , Jiepu Jiang

When human listeners try to guess the spatial position of a speech source, they are influenced by the speaker's production level, regardless of the intensity level reaching their ears. Because the perception of distance is a very difficult…

Robotics · Computer Science 2023-05-23 Ambre Davat , Véronique Aubergé , Gang Feng

Although empathic interaction between counselor and client is fundamental to success in the psychotherapeutic process, there are currently few datasets to aid a computational approach to empathy understanding. In this paper, we construct a…

Computer Vision and Pattern Recognition · Computer Science 2023-05-05 Zhou'an_Zhu , Xin Li , Jicai Pan , Yufei Xiao , Yanan Chang , Feiyi Zheng , Shangfei Wang
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