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The need for high-quality data has been a key issue hindering the research of dialogue tasks. Recent studies try to build datasets through manual, web crawling, and large pre-trained models. However, man-made data is expensive and data…

Computation and Language · Computer Science 2023-10-18 Hang Yin , Pinren Lu , Ziang Li , Bin Sun , Kan Li

Despite advancements in conversational AI, language models encounter challenges to handle diverse conversational tasks, and existing dialogue dataset collections often lack diversity and comprehensiveness. To tackle these issues, we…

Computation and Language · Computer Science 2024-02-06 Jianguo Zhang , Kun Qian , Zhiwei Liu , Shelby Heinecke , Rui Meng , Ye Liu , Zhou Yu , Huan Wang , Silvio Savarese , Caiming Xiong

Psychotherapy reaches only a small fraction of individuals suffering from mental disorders due to social stigma and the limited availability of therapists. Large language models (LLMs), when equipped with professional psychotherapeutic…

Computation and Language · Computer Science 2025-09-04 Yougen Zhou , Ningning Zhou , Qin Chen , Jie Zhou , Aimin Zhou , Liang He

Tracking the state of the conversation is a central component in task-oriented spoken dialogue systems. One such approach for tracking the dialogue state is slot carryover, where a model makes a binary decision if a slot from the context is…

Computation and Language · Computer Science 2019-06-05 Tongfei Chen , Chetan Naik , Hua He , Pushpendre Rastogi , Lambert Mathias

Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

Long-context understanding poses significant challenges in natural language processing, particularly for real-world dialogues characterized by speech-based elements, high redundancy, and uneven information density. Although large language…

Computation and Language · Computer Science 2025-04-25 Yongxuan Wu , Runyu Chen , Peiyu Liu , Hongjin Qian

Recently, utilizing deep neural networks to build the opendomain dialogue models has become a hot topic. However, the responses generated by these models suffer from many problems such as responses not being contextualized and tend to…

Computation and Language · Computer Science 2023-09-07 Mengjuan Liu , Chenyang Liu , Yunfan Yang , Jiang Liu , Mohan Jing

The greatest challenges in building sophisticated open-domain conversational agents arise directly from the potential for ongoing mixed-initiative multi-turn dialogues, which do not follow a particular plan or pursue a particular fixed…

Computation and Language · Computer Science 2019-08-14 Kevin K. Bowden , Shereen Oraby , Jiaqi Wu , Amita Misra , Marilyn Walker

This paper presents the Frames dataset (Frames is available at http://datasets.maluuba.com/Frames), a corpus of 1369 human-human dialogues with an average of 15 turns per dialogue. We developed this dataset to study the role of memory in…

Computation and Language · Computer Science 2017-04-17 Layla El Asri , Hannes Schulz , Shikhar Sharma , Jeremie Zumer , Justin Harris , Emery Fine , Rahul Mehrotra , Kaheer Suleman

Most prior work in dialogue modeling has been on written conversations mostly because of existing data sets. However, written dialogues are not sufficient to fully capture the nature of spoken conversations as well as the potential speech…

Computation and Language · Computer Science 2021-09-29 Seokhwan Kim , Yang Liu , Di Jin , Alexandros Papangelis , Karthik Gopalakrishnan , Behnam Hedayatnia , Dilek Hakkani-Tur

To build a satisfying chatbot that has the ability of managing a goal-oriented multi-turn dialogue, accurate modeling of human conversation is crucial. In this paper we concentrate on the task of response selection for multi-turn…

Computation and Language · Computer Science 2018-02-19 Guozhen An , Mehrnoosh Shafiee , Davood Shamsi

We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…

Computation and Language · Computer Science 2024-10-14 David Castillo-Bolado , Joseph Davidson , Finlay Gray , Marek Rosa

Spoken dialogue systems (SDSs) have been separately developed under two different categories, task-oriented and chit-chat. The former focuses on achieving functional goals and the latter aims at creating engaging social conversations…

Computation and Language · Computer Science 2023-07-06 Ye Liu , Stefan Ultes , Wolfgang Minker , Wolfgang Maier

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

Computation and Language · Computer Science 2019-08-26 Richard Csaky

Modeling human conversations is the essence for building satisfying chat-bots with multi-turn dialog ability. Conversation modeling will notably benefit from domain knowledge since the relationships between sentences can be clarified due to…

Computation and Language · Computer Science 2017-02-07 Zhen Xu , Bingquan Liu , Baoxun Wang , Chengjie Sun , Xiaolong Wang

The lack of time-efficient and reliable evaluation methods hamper the development of conversational dialogue systems (chatbots). Evaluations requiring humans to converse with chatbots are time and cost-intensive, put high cognitive demands…

Artificial Intelligence · Computer Science 2020-10-06 Jan Deriu , Don Tuggener , Pius von Däniken , Jon Ander Campos , Alvaro Rodrigo , Thiziri Belkacem , Aitor Soroa , Eneko Agirre , Mark Cieliebak

Although pre-trained sequence-to-sequence models have achieved great success in dialogue response generation, chatbots still suffer from generating inconsistent responses in real-world practice, especially in multi-turn settings. We argue…

Computation and Language · Computer Science 2022-03-08 Leyang Cui , Fandong Meng , Yijin Liu , Jie Zhou , Yue Zhang

Pre-training on large-scale open-domain dialogue data can substantially improve the performance of dialogue models. However, the pre-trained dialogue model's ability to utilize long-range context is limited due to the scarcity of long-turn…

Computation and Language · Computer Science 2023-10-24 Jiaxin Wen , Hao Zhou , Jian Guan , Minlie Huang

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Effective conversational search demands a deep understanding of user intent across multiple dialogue turns. Users frequently use abbreviations and shift topics in the middle of conversations, posing challenges for conventional retrievers.…

Information Retrieval · Computer Science 2025-09-25 Seunghan Yang , Juntae Lee , Jihwan Bang , Kyuhong Shim , Minsoo Kim , Simyung Chang