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With the rise of human-machine communication, machines are increasingly designed with humanlike characteristics, such as gender, which can inadvertently trigger cognitive biases. Many conversational agents (CAs), such as voice assistants…

Human-Computer Interaction · Computer Science 2024-01-09 Weizi Liu

Technology companies have produced varied responses to concerns about the effects of the design of their conversational AI systems. Some have claimed that their voice assistants are in fact not gendered or human-like -- despite design…

Artificial Intelligence · Computer Science 2021-06-07 Gavin Abercrombie , Amanda Cercas Curry , Mugdha Pandya , Verena Rieser

Voice Assistants (VAs) can assist users in various everyday tasks, but many users are reluctant to rely on VAs for intricate tasks like online shopping. This study aims to examine whether the vocal characteristics of VAs can serve as an…

Human-Computer Interaction · Computer Science 2024-06-14 Sabid Bin Habib Pias , Ran Huang , Donald Williamson , Minjeong Kim , Apu Kapadia

While existing studies have recognised explicit biases in generative models, including occupational gender biases, the nuances of gender stereotypes and expectations of relationships between users and AI companions remain underexplored. In…

Artificial Intelligence · Computer Science 2025-02-28 Clare Grogan , Jackie Kay , María Pérez-Ortiz

Recently, and under the umbrella of Responsible AI, efforts have been made to develop gender-ambiguous synthetic speech to represent with a single voice all individuals in the gender spectrum. However, research efforts have completely…

Audio and Speech Processing · Electrical Eng. & Systems 2024-03-18 Maria Koutsogiannaki , Shafel Mc Dowall , Ioannis Agiomyrgiannakis

In recent times, voice assistants have become a part of our day-to-day lives, allowing information retrieval by voice synthesis, voice recognition, and natural language processing. These voice assistants can be found in many modern-day…

Audio and Speech Processing · Electrical Eng. & Systems 2023-01-03 Kashav Piya , Srijal Shrestha , Cameran Frank , Estephanos Jebessa , Tauheed Khan Mohd

Language technologies have a racial bias, committing greater errors for Black users than for white users. However, little work has evaluated what effect these disparate error rates have on users themselves. The present study aims to…

Human-Computer Interaction · Computer Science 2023-02-27 Kimi Wenzel , Nitya Devireddy , Cam Davidson , Geoff Kaufman

Language models have been shown to propagate social bias through their output, particularly in the representation of gender and ethnicity. This paper investigates gender and ethnicity biases in AI-generated occupational stories.…

Computation and Language · Computer Science 2025-09-08 Martha O. Dimgba , Sharon Oba , Ameeta Agrawal , Philippe J. Giabbanelli

The gender of any voice user interface is a key element of its perceived identity. Recently, there has been increasing interest in interfaces where the gender is ambiguous rather than clearly identifying as female or male. This work…

Critical scholarship has elevated the problem of gender bias in data sets used to train virtual assistants (VAs). Most work has focused on explicit biases in language, especially against women, girls, femme-identifying people, and…

Computation and Language · Computer Science 2023-04-26 Katie Seaborn , Shruti Chandra , Thibault Fabre

Artificial Intelligence has the capacity to amplify and perpetuate societal biases and presents profound ethical implications for society. Gender bias has been identified in the context of employment advertising and recruitment tools, due…

Computation and Language · Computer Science 2020-05-19 Susan Leavy , Gerardine Meaney , Karen Wade , Derek Greene

This research examines whether competence cues can reduce gender bias in evaluations of AI managers and whether these effects depend on how the AI is represented. Across two preregistered experiments (N = 2,505), each employing a 2 x 2 x 3…

Computers and Society · Computer Science 2026-02-23 Ruiqing Han , Hao Cui , Taha Yasseri

Gender bias has been a focal point in the study of bias in machine translation and language models. Existing machine translation gender bias evaluations are primarily focused on male and female genders, limiting the scope of the evaluation.…

Computation and Language · Computer Science 2024-07-24 Yijie Chen , Yijin Liu , Fandong Meng , Jinan Xu , Yufeng Chen , Jie Zhou

Pre-trained large language models (LLMs) have been reliably integrated with visual input for multimodal tasks. The widespread adoption of instruction-tuned image-to-text vision-language assistants (VLAs) like LLaVA and InternVL necessitates…

Computers and Society · Computer Science 2025-03-14 Leander Girrbach , Stephan Alaniz , Yiran Huang , Trevor Darrell , Zeynep Akata

As Natural Language Processing (NLP) and Machine Learning (ML) tools rise in popularity, it becomes increasingly vital to recognize the role they play in shaping societal biases and stereotypes. Although NLP models have shown success in…

Computation and Language · Computer Science 2019-06-24 Tony Sun , Andrew Gaut , Shirlyn Tang , Yuxin Huang , Mai ElSherief , Jieyu Zhao , Diba Mirza , Elizabeth Belding , Kai-Wei Chang , William Yang Wang

Text embedding is becoming an increasingly popular AI methodology, especially among businesses, yet the potential of text embedding models to be biased is not well understood. This paper examines the degree to which a selection of popular…

Artificial Intelligence · Computer Science 2024-06-19 Vasyl Rakivnenko , Nestor Maslej , Jessica Cervi , Volodymyr Zhukov

Large language models (LLMs) are becoming increasingly ubiquitous in our daily lives, but numerous concerns about bias in LLMs exist. This study examines how gender-diverse populations perceive bias, accuracy, and trustworthiness in LLMs,…

Human-Computer Interaction · Computer Science 2025-07-09 Aimen Gaba , Emily Wall , Tejas Ramkumar Babu , Yuriy Brun , Kyle Hall , Cindy Xiong Bearfield

Cooperation between humans and machines is increasingly vital as artificial intelligence (AI) becomes more integrated into daily life. Research indicates that people are often less willing to cooperate with AI agents than with humans, more…

Computers and Society · Computer Science 2024-12-09 Sepideh Bazazi , Jurgis Karpus , Taha Yasseri

Voice assistants offer a convenient and hands-free way of accessing computing in the home, but a key problem with speech as an interaction modality is how to scaffold accurate mental models of voice assistants, a task complicated by privacy…

Human-Computer Interaction · Computer Science 2022-11-24 William Seymour , Jose Such

Hundreds of millions of people rely on large language models (LLMs) for education, work, and even healthcare. Yet these models are known to reproduce and amplify social biases present in their training data. Moreover, text-based interfaces…

Computation and Language · Computer Science 2026-03-24 Carolin Holtermann , Minh Duc Bui , Kaitlyn Zhou , Valentin Hofmann , Katharina von der Wense , Anne Lauscher
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