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In task-oriented dialogue (ToD), a user holds a conversation with an artificial agent to complete a concrete task. Although this technology represents one of the central objectives of AI and has been the focus of ever more intense research…
Research on (multi-domain) task-oriented dialog (TOD) has predominantly focused on the English language, primarily due to the shortage of robust TOD datasets in other languages, preventing the systematic investigation of cross-lingual…
Task-Oriented Dialogue (TOD) systems are designed to carry out specific tasks by tracking dialogue states and generating appropriate responses to help users achieve defined goals. Recently, end-to-end dialogue models pre-trained based on…
Task-oriented dialogue systems (TODS) are continuing to rise in popularity as various industries find ways to effectively harness their capabilities, saving both time and money. However, even state-of-the-art TODS are not yet reaching their…
Task-oriented dialogue (TOD) system is designed to accomplish user-defined tasks through dialogues. The TOD system has progressed towards end-to-end modeling by leveraging pre-trained large language models. Fine-tuning the pre-trained…
Task-oriented dialogue (TOD) systems enable users to achieve their goals through natural language interactions. Traditionally, these systems have relied on turn-level manually annotated metadata, such as dialogue states and policy…
One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…
Creating high-quality annotated data for task-oriented dialog (ToD) is known to be notoriously difficult, and the challenges are amplified when the goal is to create equitable, culturally adapted, and large-scale ToD datasets for multiple…
Task-oriented dialogue (TOD) systems have been widely deployed in many industries as they deliver more efficient customer support. These systems are typically constructed for a single domain or language and do not generalise well beyond…
Language models pre-trained on general text have achieved impressive results in diverse fields. Yet, the distinct linguistic characteristics of task-oriented dialogues (TOD) compared to general text limit the practical utility of existing…
Task-oriented dialogue (TOD) systems facilitate goal-driven interactions between users and machines. While recent advances in deep learning have improved the performance, TOD systems often struggle in low-resource scenarios with limited…
Task-oriented dialogue (ToD) systems are designed to help users achieve specific goals through natural language interaction. While recent advances in large language models (LLMs) have significantly improved linguistic fluency and contextual…
Task-oriented dialogue (ToD) benchmarks provide an important avenue to measure progress and develop better conversational agents. However, existing datasets for end-to-end ToD modeling are limited to a single language, hindering the…
Task oriented dialogue systems (TOD) complete particular tasks based on user preferences across natural language interactions. Considering the impressive performance of large language models (LLMs) in natural language processing (NLP)…
Task-oriented dialogue systems have been plagued by the difficulties of obtaining large-scale and high-quality annotated conversations. Furthermore, most of the publicly available datasets only include written conversations, which are…
Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…
Recently, the development of large language models (LLMs) has been significantly enhanced the question answering and dialogue generation, and makes them become increasingly popular in current practical scenarios. While unlike the general…
The recent development of language models has shown promising results by achieving state-of-the-art performance on various natural language tasks by fine-tuning pretrained models. In task-oriented dialogue (ToD) systems, language models can…
Large Language Models (LLMs) achieve strong performance on many reasoning benchmarks, yet these evaluations typically focus on isolated tasks that differ from real-world usage in task-oriented dialogue (TOD). In this setting, LLMs must…
Natural language processing (NLP) systems have become a central technology in communication, education, medicine, artificial intelligence, and many other domains of research and development. While the performance of NLP methods has grown…