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Recommender systems, while a powerful decision making tool, are often operationalized as black box models, such that their AI algorithms are not accessible or interpretable by human operators. This in turn can cause confusion and…

Human-Computer Interaction · Computer Science 2024-09-18 Divya Srivastava , Karen M. Feigh

Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these…

Information Retrieval · Computer Science 2021-03-17 Nasim Sonboli , Jessie J. Smith , Florencia Cabral Berenfus , Robin Burke , Casey Fiesler

Recommender systems have become a pervasive part of our daily online experience, and are one of the most widely used applications of artificial intelligence and machine learning. Therefore, regulations and requirements for trustworthy…

Information Retrieval · Computer Science 2024-07-01 Dominik Kowald

AI-enabled decision-support systems aim to help medical providers rapidly make decisions with limited information during medical emergencies. A critical challenge in developing these systems is supporting providers in interpreting the…

Algorithmic fairness for artificial intelligence has become increasingly relevant as these systems become more pervasive in society. One realm of AI, recommender systems, presents unique challenges for fairness due to trade offs between…

Information Retrieval · Computer Science 2020-04-21 Jessie Smith , Nasim Sonboli , Casey Fiesler , Robin Burke

Fairness in AI-driven decision-making systems has become a critical concern, especially when these systems directly affect human lives. This paper explores the public's comprehension of fairness in healthcare recommendations. We conducted a…

Machine Learning · Computer Science 2024-09-10 Veronica Kecki , Alan Said

As information filtering services, recommender systems have extremely enriched our daily life by providing personalized suggestions and facilitating people in decision-making, which makes them vital and indispensable to human society in the…

Information Retrieval · Computer Science 2023-06-02 Di Jin , Luzhi Wang , He Zhang , Yizhen Zheng , Weiping Ding , Feng Xia , Shirui Pan

This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

Artificial intelligence (AI) systems are increasingly used for providing advice to facilitate human decision making in a wide range of domains, such as healthcare, criminal justice, and finance. Motivated by limitations of the current…

Artificial Intelligence · Computer Science 2023-07-04 Gali Noti , Yiling Chen

Artificial intelligence (AI) systems increasingly match or surpass human experts in biomedical signal interpretation. However, their effective integration into clinical practice requires more than high predictive accuracy. Clinicians must…

Machine Learning · Computer Science 2025-10-27 Stefan Kraft , Andreas Theissler , Vera Wienhausen-Wilke , Gjergji Kasneci , Hendrik Lensch

AI-driven recommender systems are often perceived as personalization black boxes, limiting users' ability to understand how their data shapes content (information asymmetry) or to influence system behavior meaningfully (power asymmetry).…

Human-Computer Interaction · Computer Science 2026-04-20 Mengke Wu , Weizi Liu , Yanyun Wang , Weiyu Ding , Mike Yao

The pursuit of improved accuracy in recommender systems has led to the incorporation of user context. Context-aware recommender systems typically handle large amounts of data which must be uploaded and stored on the cloud, putting the…

Information Retrieval · Computer Science 2019-09-30 Benu Madhab Changmai , Divija Nagaraju , Debi Prasanna Mohanty , Kriti Singh , Kunal Bansal , Sukumar Moharana

In this paper, we introduce a novel situation aware approach to improve a context based recommender system. To build situation aware user profiles, we rely on evidence issued from retrieval situations. A retrieval situation refers to the…

Information Retrieval · Computer Science 2014-04-01 Djallel Bouneffouf

Recommender systems can strongly influence which information we see online, e.g., on social media, and thus impact our beliefs, decisions, and actions. At the same time, these systems can create substantial business value for different…

Information Retrieval · Computer Science 2023-05-10 Yashar Deldjoo , Dietmar Jannach , Alejandro Bellogin , Alessandro Difonzo , Dario Zanzonelli

Collaborative filtering based recommendation learns users' preferences from all users' historical behavior data, and has been popular to facilitate decision making. R Recently, the fairness issue of recommendation has become more and more…

Information Retrieval · Computer Science 2023-02-22 Lei Chen , Le Wu , Kun Zhang , Richang Hong , Defu Lian , Zhiqiang Zhang , Jun Zhou , Meng Wang

Recommender systems take inputs from user history, use an internal ranking algorithm to generate results and possibly optimize this ranking based on feedback. However, often the recommender system is unaware of the actual intent of the user…

Information Retrieval · Computer Science 2017-11-30 Biswarup Bhattacharya , Iftikhar Burhanuddin , Abhilasha Sancheti , Kushal Satya

Explainable recommendation attempts to develop models that generate not only high-quality recommendations but also intuitive explanations. The explanations may either be post-hoc or directly come from an explainable model (also called…

Information Retrieval · Computer Science 2020-09-15 Yongfeng Zhang , Xu Chen

Recommender systems are expected to be assistants that help human users find relevant information automatically without explicit queries. As recommender systems evolve, increasingly sophisticated learning techniques are applied and have…

Information Retrieval · Computer Science 2023-12-19 Zhengbang Zhu , Rongjun Qin , Junjie Huang , Xinyi Dai , Yang Yu , Yong Yu , Weinan Zhang

With the prevalence of deep learning based embedding approaches, recommender systems have become a proven and indispensable tool in various information filtering applications. However, many of them remain difficult to diagnose what aspects…

Information Retrieval · Computer Science 2021-10-29 Yao Zhou , Haonan Wang , Jingrui He , Haixun Wang

While the advances in artificial intelligence and machine learning empower a new generation of autonomous systems for assisting human performance, one major concern arises from the human factors perspective: Humans have difficulty…

Human-Computer Interaction · Computer Science 2020-08-04 Ruikun Luo , Na Du , X. Jessie Yang
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