Related papers: HCI in e-Government and e-Democracy
The widespread adoption of Artificial Intelligence (AI) technologies in the public and private sectors has resulted in them significantly impacting the lives of people in new and unexpected ways. In this context, it becomes important to…
Electronic government (e-government) has established as an effective mechanism for increasing government productivity and efficiency and a key enabler of citizen- centric services. However, e-government implementation is surrounded by…
Human-computer interaction (HCI) studies the design and use of interfaces and interactive systems. HCI has been adopted successfully in modern commercial products. Recently, its use for promoting social good and pursuing sustainability,…
With the recent development and integration of autonomous vehicles (AVs) in transportation systems of the modern world, the emphasis on customizing user interfaces to optimize the overall user experience has been growing expediently.…
This paper presents an annotated portfolio of projects that seek to understand and communicate the social and societal implications of blockchains, distributed ledgers and smart contracts. These complex technologies rely on human and…
While the Internet is often touted as a revolutionary technology, it might be noted that democratic institutions have witnessed no digital revolution through the Internet. This observation leads this chapter to argue that the field of…
Governments all around the world are widely investing on the implementation of e government to advance services to citizens and minimize costs. Governments can progress effectiveness of their operations and can carry their administrative…
We propose a one-day transdisciplinary creative workshop in the broad area of HCI focused on multiple opportunities of incorporating participatory design into research and industry practice. This workshop will become a venue to share…
Starting from the design philosophy of "user-centered design", this paper analyzes the human factors characteristics of intelligent human-computer interaction (iHCI) and proposes a concept of "user-oriented iHCI". The paper further proposes…
Artificial Intelligence (AI) holds promise as a technology that can be used to improve government and economic policy-making. This paper proposes a new research agenda towards this end by introducing Social Environment Design, a general…
Artificial intelligence is already being applied in and impacting many important sectors in society, including healthcare, finance, and policing. These applications will increase as AI capabilities continue to progress, which has the…
The development and deployment of artificial intelligence (AI) systems, with their profound societal impacts, raise critical challenges for governance. Historically, technological innovations have been governed by concentrated expertise…
Participatory design initiatives, especially within the realm of digital civics, are often integrated and co-developed with the very citizens and communities they intend to assist. Digital civics research aims to create positive social…
Participatory design in digital civics aims to foster mutual learning and co-creation between public services and citizens. However, rarely do we collectively explore the challenges and failures we experience within PD and digital civics,…
Information and Communication Technology (ICT) has been playing a pivotal role since the last decade in developing countries that brings citizen services to the doorsteps and connecting people. With this aspiration ICT has introduced…
As the use of artificial intelligence (AI) in high-stakes decision-making increases, the ability to contest such decisions is being recognised in AI ethics guidelines as an important safeguard for individuals. Yet, there is little guidance…
As digital systems increasingly rely on pervasive data collection and inference, educating future designers and researchers about Usable Privacy has become a critical need for HCI. However, privacy education in higher education is often…
With rapid development of computer techniques, the human computer interaction scenarios are becoming more and more frequent. The development history of the human-computer interaction is from a person to adapt to the computer to the computer…
Governments are increasingly interested in using AI to make administrative decisions cheaper, more scalable, and more consistent. But for probabilistic AI to be incorporated into public administration it must be embedded in a compliance…
This workshop addresses this gap by bringing together researchers and practitioners from AI, HCI, and the learning sciences to explore how interactive systems can better support learning. We focus on the design and evaluation of human-AI…