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Understanding the reason for emotional support response is crucial for establishing connections between users and emotional support dialogue systems. Previous works mostly focus on generating better responses but ignore interpretability,…

Computation and Language · Computer Science 2024-06-18 Tenggan Zhang , Xinjie Zhang , Jinming Zhao , Li Zhou , Qin Jin

Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…

Computation and Language · Computer Science 2022-08-10 Behnam Hedayatnia , Di Jin , Yang Liu , Dilek Hakkani-Tur

Medical dialogue systems (MDS) aim to provide patients with medical services, such as diagnosis and prescription. Since most patients cannot precisely describe their symptoms, dialogue understanding is challenging for MDS. Previous studies…

Computation and Language · Computer Science 2023-05-30 Kaishuai Xu , Wenjun Hou , Yi Cheng , Jian Wang , Wenjie Li

Recently, research on open domain dialogue systems have attracted extensive interests of academic and industrial researchers. The goal of an open domain dialogue system is to imitate humans in conversations. Previous works on single turn…

Computation and Language · Computer Science 2024-10-29 Wei-Nan Zhang , Yiming Cui , Kaiyan Zhang , Yifa Wang , Qingfu Zhu , Lingzhi Li , Ting Liu

Responsing with image has been recognized as an important capability for an intelligent conversational agent. Yet existing works only focus on exploring the multimodal dialogue models which depend on retrieval-based methods, but neglecting…

Computation and Language · Computer Science 2022-03-30 Qingfeng Sun , Yujing Wang , Can Xu , Kai Zheng , Yaming Yang , Huang Hu , Fei Xu , Jessica Zhang , Xiubo Geng , Daxin Jiang

In multi-turn dialogue generation, responses are not only related to the topic and background of the context but also related to words and phrases in the sentences of the context. However, currently widely used hierarchical dialog models…

Computation and Language · Computer Science 2023-03-15 Danqin Wu

Building a natural language dataset requires caution since word semantics is vulnerable to subtle text change or the definition of the annotated concept. Such a tendency can be seen in generative tasks like question-answering and dialogue…

Computation and Language · Computer Science 2023-04-04 Won Ik Cho , Yoon Kyung Lee , Seoyeon Bae , Jihwan Kim , Sangah Park , Moosung Kim , Sowon Hahn , Nam Soo Kim

The advancements of neural dialogue generation models show promising results on modeling short-text conversations. However, training such models usually needs a large-scale high-quality dialogue corpus, which is hard to access. In this…

Computation and Language · Computer Science 2022-04-27 Yida Wang , Pei Ke , Yinhe Zheng , Kaili Huang , Yong Jiang , Xiaoyan Zhu , Minlie Huang

Information-seeking conversation, which aims to help users gather information through conversation, has achieved great progress in recent years. However, the research is still stymied by the scarcity of training data. To alleviate this…

Computation and Language · Computer Science 2023-08-15 Siheng Li , Cheng Yang , Yichun Yin , Xinyu Zhu , Zesen Cheng , Lifeng Shang , Xin Jiang , Qun Liu , Yujiu Yang

Scarcity of training data for task-oriented dialogue systems is a well known problem that is usually tackled with costly and time-consuming manual data annotation. An alternative solution is to rely on automatic text generation which,…

Computation and Language · Computer Science 2019-11-12 Stéphane d'Ascoli , Alice Coucke , Francesco Caltagirone , Alexandre Caulier , Marc Lelarge

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…

Computation and Language · Computer Science 2022-04-25 Ssu Chiu , Maolin Li , Yen-Ting Lin , Yun-Nung Chen

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

Multiple different responses are often plausible for a given open domain dialog context. Prior work has shown the importance of having multiple valid reference responses for meaningful and robust automated evaluations. In such cases, common…

Computation and Language · Computer Science 2021-06-08 Varun Gangal , Harsh Jhamtani , Eduard Hovy , Taylor Berg-Kirkpatrick

Instruction-tuned language models increasingly rely on large multi-turn dialogue corpora, but these datasets are often noisy and structurally inconsistent, with topic drift, repetitive chitchat, and mismatched answer formats across turns.…

Computation and Language · Computer Science 2026-04-21 Bo Li , Shikun Zhang , Wei Ye

Open-domain multi-turn conversations mainly have three features, which are hierarchical semantic structure, redundant information, and long-term dependency. Grounded on these, selecting relevant context becomes a challenge step for…

Computation and Language · Computer Science 2021-02-19 Lei Shen , Haolan Zhan , Xin Shen , Yang Feng

Recent work in open-domain conversational agents has demonstrated that significant improvements in model engagingness and humanness metrics can be achieved via massive scaling in both pre-training data and model size (Adiwardana et al.,…

Computation and Language · Computer Science 2020-10-05 Kurt Shuster , Eric Michael Smith , Da Ju , Jason Weston

Dialogue systems for Automatic Differential Diagnosis (ADD) have a wide range of real-life applications. These dialogue systems are promising for providing easy access and reducing medical costs. Building end-to-end ADD dialogue systems…

Computation and Language · Computer Science 2023-08-17 Srija Macherla , Man Luo , Mihir Parmar , Chitta Baral

Chatbots are designed to carry out human-like conversations across different domains, such as general chit-chat, knowledge exchange, and persona-grounded conversations. To measure the quality of such conversational agents, a dialogue…

Computation and Language · Computer Science 2022-01-19 Chen Zhang , Luis Fernando D'Haro , Thomas Friedrichs , Haizhou Li

The prevailing paradigm in the domain of Open-Domain Dialogue agents predominantly focuses on the English language, encompassing both models and datasets. Furthermore, the financial and temporal investments required for crowdsourcing such…

Computation and Language · Computer Science 2025-03-06 Ahmed Njifenjou , Virgile Sucal , Bassam Jabaian , Fabrice Lefèvre

Dialog response generation in open domain is an important research topic where the main challenge is to generate relevant and diverse responses. In this paper, we propose a new dialog pre-training framework called DialogVED, which…

Computation and Language · Computer Science 2022-11-01 Wei Chen , Yeyun Gong , Song Wang , Bolun Yao , Weizhen Qi , Zhongyu Wei , Xiaowu Hu , Bartuer Zhou , Yi Mao , Weizhu Chen , Biao Cheng , Nan Duan