Related papers: Large Language Models Meet Open-World Intent Disco…

Out-of-domain (OOD) intent detection aims to examine whether the user's query falls outside the predefined domain of the system, which is crucial for the proper functioning of task-oriented dialogue (TOD) systems. Previous methods address…

Traditional intent classification models are based on a pre-defined intent set and only recognize limited in-domain (IND) intent classes. But users may input out-of-domain (OOD) queries in a practical dialogue system. Such OOD queries can…

In the realm of task-oriented dialogue systems, a robust intent detection mechanism must effectively handle malformed utterances encountered in real-world scenarios. This study presents a novel fine-tuning framework for large language…

In a practical dialogue system, users may input out-of-domain (OOD) queries. The Generalized Intent Discovery (GID) task aims to discover OOD intents from OOD queries and extend them to the in-domain (IND) classifier. However, GID only…

Recently, large pretrained language models have demonstrated strong language understanding capabilities. This is particularly reflected in their zero-shot and in-context learning abilities on downstream tasks through prompting. To assess…

Intent recognition is a fundamental component in task-oriented dialogue systems (TODS). Determining user intents and detecting whether an intent is Out-of-Scope (OOS) is crucial for TODS to provide reliable responses. However, traditional…

Task-oriented Dialogue Systems (TODS) often face the challenge of encountering new intents. New Intent Discovery (NID) is a crucial task that aims to identify these novel intents while maintaining the capability to recognize existing ones.…

Intent Detection is one of the tasks of the Natural Language Understanding (NLU) unit in task-oriented dialogue systems. Out of Scope (OOS) and Out of Domain (OOD) inputs may run these systems into a problem. On the other side, a labeled…

Intent detection is a critical component of task-oriented dialogue systems (TODS) which enables the identification of suitable actions to address user utterances at each dialog turn. Traditional approaches relied on computationally…

In today's digitally driven world, dialogue systems play a pivotal role in enhancing user interactions, from customer service to virtual assistants. In these dialogues, it is important to identify user's goals automatically to resolve their…

Out-of-scope (OOS) intent detection is a critical challenge in task-oriented dialogue systems (TODS), as it ensures robustness to unseen and ambiguous queries. In this work, we propose a novel but simple modular framework that combines…

A significant application of Large Language Models (LLMs), like ChatGPT, is their deployment as chat agents, which respond to human inquiries across a variety of domains. While current LLMs proficiently answer general questions, they often…

Developing high-performing dialogue systems benefits from the automatic identification of undesirable behaviors in system responses. However, detecting such behaviors remains challenging, as it draws on a breadth of general knowledge and…

Open intent detection, a crucial aspect of natural language understanding, involves the identification of previously unseen intents in user-generated text. Despite the progress made in this field, challenges persist in handling new…

Intent detection and slot filling are critical tasks in spoken and natural language understanding for task-oriented dialog systems. In this work we describe our participation in the slot and intent detection for low-resource language…

Intent detection aims to identify user intents from natural language inputs, where supervised methods rely heavily on labeled in-domain (IND) data and struggle with out-of-domain (OOD) intents, limiting their practical applicability.…

The rapid evolution of LLMs represents an impactful paradigm shift in digital interaction and content engagement. While they encode vast amounts of human-generated knowledge and excel in processing diverse data types, they often face the…

Detecting and identifying user intent from text, both written and spoken, plays an important role in modelling and understand dialogs. Existing research for intent discovery model it as a classification task with a predefined set of known…

This study demonstrates that the modern generation of Large Language Models (LLMs, such as GPT-4) suffers from the same out-of-domain (OOD) performance gap observed in prior research on pre-trained Language Models (PLMs, such as BERT). We…

Large Language Models (LLMs), such as ChatGPT, have recently been applied to various NLP tasks due to its open-domain generation capabilities. However, there are two issues with applying LLMs to dialogue tasks. 1. During the dialogue…