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End-to-end task-oriented dialogue (TOD) systems have achieved promising performance by leveraging sophisticated natural language understanding and natural language generation capabilities of pre-trained models. This work enables the TOD…

Computation and Language · Computer Science 2023-08-17 Jianguo Zhang , Stephen Roller , Kun Qian , Zhiwei Liu , Rui Meng , Shelby Heinecke , Huan Wang , Silvio Savarese , Caiming Xiong

Knowledge-grounded dialogue systems are intended to convey information that is based on evidence provided in a given source text. We discuss the challenges of training a generative neural dialogue model for such systems that is controlled…

Computation and Language · Computer Science 2021-07-16 Hannah Rashkin , David Reitter , Gaurav Singh Tomar , Dipanjan Das

Task-oriented dialogue systems (TODS) have become crucial for users to interact with machines and computers using natural language. One of its key components is the dialogue manager, which guides the conversation towards a good goal for the…

Computation and Language · Computer Science 2023-10-24 Miguel Ángel Medina-Ramírez , Cayetano Guerra-Artal , Mario Hernández-Tejera

Retrieval-augmented generation resorts to content retrieved from external sources in order to leverage the performance of large language models in downstream tasks. The excessive volume of retrieved content, the possible dispersion of its…

Computation and Language · Computer Science 2024-07-08 João Rodrigues , António Branco

Large language models (LLMs) have demonstrated impressive impact in the field of natural language processing, but they still struggle with several issues regarding, such as completeness, timeliness, faithfulness and adaptability. While…

Computation and Language · Computer Science 2023-08-24 Xintao Wang , Qianwen Yang , Yongting Qiu , Jiaqing Liang , Qianyu He , Zhouhong Gu , Yanghua Xiao , Wei Wang

Accurate knowledge selection is critical in knowledge-grounded dialogue systems. Towards a closer look at it, we offer a novel perspective to organize existing literature, i.e., knowledge selection coupled with, after, and before…

Computation and Language · Computer Science 2023-10-23 Lang Qin , Yao Zhang , Hongru Liang , Jun Wang , Zhenglu Yang

Although pre-trained sequence-to-sequence models have achieved great success in dialogue response generation, chatbots still suffer from generating inconsistent responses in real-world practice, especially in multi-turn settings. We argue…

Computation and Language · Computer Science 2022-03-08 Leyang Cui , Fandong Meng , Yijin Liu , Jie Zhou , Yue Zhang

Knowledge-intensive language tasks (KILT) usually require a large body of information to provide correct answers. A popular paradigm to solve this problem is to combine a search system with a machine reader, where the former retrieves…

Computation and Language · Computer Science 2022-08-17 Jiangui Chen , Ruqing Zhang , Jiafeng Guo , Yiqun Liu , Yixing Fan , Xueqi Cheng

Endowing chatbots with a consistent persona is essential to an engaging conversation, yet it remains an unresolved challenge. In this work, we propose a new retrieval-enhanced approach for personalized response generation. Specifically, we…

Computation and Language · Computer Science 2023-06-13 Shuai Liu , Hyundong J. Cho , Marjorie Freedman , Xuezhe Ma , Jonathan May

Commonsense generation is a challenging task of generating a plausible sentence describing an everyday scenario using provided concepts. Its requirement of reasoning over commonsense knowledge and compositional generalization ability even…

Computation and Language · Computer Science 2021-05-25 Han Wang , Yang Liu , Chenguang Zhu , Linjun Shou , Ming Gong , Yichong Xu , Michael Zeng

Text response generation for multimodal task-oriented dialog systems, which aims to generate the proper text response given the multimodal context, is an essential yet challenging task. Although existing efforts have achieved compelling…

Computation and Language · Computer Science 2024-05-14 Xiaolin Chen , Xuemeng Song , Liqiang Jing , Shuo Li , Linmei Hu , Liqiang Nie

Retrieval-Augmented Generation (RAG) has emerged as a critical technique for enhancing large language model (LLM) capabilities. However, practitioners face significant challenges when making RAG deployment decisions. While existing research…

Software Engineering · Computer Science 2025-07-22 Shengming Zhao , Yuchen Shao , Yuheng Huang , Jiayang Song , Zhijie Wang , Chengcheng Wan , Lei Ma

Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…

Computation and Language · Computer Science 2022-08-10 Behnam Hedayatnia , Di Jin , Yang Liu , Dilek Hakkani-Tur

Retrieval-augmented generation methods often neglect the quality of content retrieved from external knowledge bases, resulting in irrelevant information or potential misinformation that negatively affects the generation results of large…

Computation and Language · Computer Science 2025-05-09 Yun Jiang , Zilong Xie , Wei Zhang , Yun Fang , Shuai Pan

Retrieval-Augmented Generation (RAG) systems have recently shown remarkable advancements by integrating retrieval mechanisms into language models, enhancing their ability to produce more accurate and contextually relevant responses.…

Computation and Language · Computer Science 2025-01-14 Siran Li , Linus Stenzel , Carsten Eickhoff , Seyed Ali Bahrainian

Retrieval-based dialogue systems select the best response from many candidates. Although many state-of-the-art models have shown promising performance in dialogue response selection tasks, there is still quite a gap between R@1 and R@10…

Computation and Language · Computer Science 2021-05-31 Mingzhi Yu , Diane Litman

We present our work on Track 2 in the Dialog System Technology Challenges 7 (DSTC7). The DSTC7-Track 2 aims to evaluate the response generation of fully data-driven conversation models in knowledge-grounded settings, which provides the…

Computation and Language · Computer Science 2019-02-01 Yu-Ping Ruan , Zhen-Hua Ling , Quan Liu , Jia-Chen Gu , Xiaodan Zhu

Grounding dialogue system with external knowledge is a promising way to improve the quality of responses. Most existing works adopt knowledge graphs (KGs) as the external resources, paying attention to the contribution of entities in the…

Computation and Language · Computer Science 2022-07-19 Kexin Wang , Zhixu Li , Jiaan Wang , Jianfeng Qu , Ying He , An Liu , Lei Zhao

Large language models (LLMs) typically enhance their performance through either the retrieval of semantically similar information or the improvement of their reasoning capabilities. However, a significant challenge remains in effectively…

Artificial Intelligence · Computer Science 2026-01-05 Shuqi Liu , Bowei He , Chen Ma , Linqi Song

Retrieval-augmented generation (RAG) systems rely on retrieval models for identifying relevant contexts and answer generation models for utilizing those contexts. However, retrievers exhibit imperfect recall and precision, limiting…

Computation and Language · Computer Science 2026-04-29 Jerry Huang , Siddarth Madala , Risham Sidhu , Cheng Niu , Hao Peng , Julia Hockenmaier , Tong Zhang