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Efficient knowledge retrieval plays a pivotal role in ensuring the success of end-to-end task-oriented dialogue systems by facilitating the selection of relevant information necessary to fulfill user requests. However, current approaches…

Computation and Language · Computer Science 2023-10-24 Tianyuan Shi , Liangzhi Li , Zijian Lin , Tao Yang , Xiaojun Quan , Qifan Wang

Knowledge retrieval is one of the major challenges in building a knowledge-grounded dialogue system. A common method is to use a neural retriever with a distributed approximate nearest-neighbor database to quickly find the relevant…

Information Retrieval · Computer Science 2024-05-09 Nhat Tran , Diane Litman

Querying the knowledge base (KB) has long been a challenge in the end-to-end task-oriented dialogue system. Previous sequence-to-sequence (Seq2Seq) dialogue generation work treats the KB query as an attention over the entire KB, without the…

Computation and Language · Computer Science 2019-09-19 Libo Qin , Yijia Liu , Wanxiang Che , Haoyang Wen , Yangming Li , Ting Liu

Retrieving proper domain knowledge from an external database lies at the heart of end-to-end task-oriented dialog systems to generate informative responses. Most existing systems blend knowledge retrieval with response generation and…

Computation and Language · Computer Science 2023-05-18 Fanqi Wan , Weizhou Shen , Ke Yang , Xiaojun Quan , Wei Bi

End-to-End task-oriented dialogue systems generate responses based on dialog history and an accompanying knowledge base (KB). Inferring those KB entities that are most relevant for an utterance is crucial for response generation. Existing…

Computation and Language · Computer Science 2021-09-16 Dinesh Raghu , Atishya Jain , Mausam , Sachindra Joshi

Large language models are powerful text processors and reasoners, but are still subject to limitations including outdated knowledge and hallucinations, which necessitates connecting them to the world. Retrieval-augmented large language…

Computation and Language · Computer Science 2023-10-24 Zhihong Shao , Yeyun Gong , Yelong Shen , Minlie Huang , Nan Duan , Weizhu Chen

Knowledge-aided dialogue response generation aims at augmenting chatbots with relevant external knowledge in the hope of generating more informative responses. The majority of previous work assumes that the relevant knowledge is given as…

Computation and Language · Computer Science 2023-02-21 Ante Wang , Linfeng Song , Qi Liu , Haitao Mi , Longyue Wang , Zhaopeng Tu , Jinsong Su , Dong Yu

Sequence generation models for dialogue are known to have several problems: they tend to produce short, generic sentences that are uninformative and unengaging. Retrieval models on the other hand can surface interesting responses, but are…

Computation and Language · Computer Science 2018-09-07 Jason Weston , Emily Dinan , Alexander H. Miller

Task-oriented conversational modeling with unstructured knowledge access, as track 1 of the 9th Dialogue System Technology Challenges (DSTC 9), requests to build a system to generate response given dialogue history and knowledge access.…

Computation and Language · Computer Science 2020-12-23 Chao-Hong Tan , Xiaoyu Yang , Zi'ou Zheng , Tianda Li , Yufei Feng , Jia-Chen Gu , Quan Liu , Dan Liu , Zhen-Hua Ling , Xiaodan Zhu

We introduce AARGH, an end-to-end task-oriented dialog system combining retrieval and generative approaches in a single model, aiming at improving dialog management and lexical diversity of outputs. The model features a new response…

Computation and Language · Computer Science 2022-09-27 Tomáš Nekvinda , Ondřej Dušek

Recent advances in large-scale pre-training such as GPT-3 allow seemingly high quality text to be generated from a given prompt. However, such generation systems often suffer from problems of hallucinated facts, and are not inherently…

Computation and Language · Computer Science 2022-02-25 Yizhe Zhang , Siqi Sun , Xiang Gao , Yuwei Fang , Chris Brockett , Michel Galley , Jianfeng Gao , Bill Dolan

Large language models augmented with task-relevant documents have demonstrated impressive performance on knowledge-intensive tasks. However, regarding how to obtain effective documents, the existing methods are mainly divided into two…

Computation and Language · Computer Science 2023-10-10 Zhangyin Feng , Xiaocheng Feng , Dezhi Zhao , Maojin Yang , Bing Qin

This paper summarizes our work on the first track of the ninth Dialog System Technology Challenge (DSTC 9), "Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access". The goal of the task is to generate…

Computation and Language · Computer Science 2021-02-10 David Thulke , Nico Daheim , Christian Dugast , Hermann Ney

This paper studies multi-task training of retrieval-augmented generation models for knowledge-intensive tasks. We propose to clean the training set by utilizing a distinct property of knowledge-intensive generation: The connection of…

Computation and Language · Computer Science 2022-07-08 Sebastian Hofstätter , Jiecao Chen , Karthik Raman , Hamed Zamani

Many text generation systems benefit from using a retriever to retrieve passages from a textual knowledge corpus (e.g., Wikipedia) which are then provided as additional context to the generator. For open-ended generation tasks (like…

Computation and Language · Computer Science 2021-10-22 Ashwin Paranjape , Omar Khattab , Christopher Potts , Matei Zaharia , Christopher D. Manning

Dialogue benchmarks are crucial in training and evaluating chatbots engaging in domain-specific conversations. Knowledge graphs (KGs) represent semantically rich and well-organized data spanning various domains, such as DBLP, DBpedia, and…

Computation and Language · Computer Science 2025-01-20 Reham Omar , Omij Mangukiya , Essam Mansour

For dialogue response generation, traditional generative models generate responses solely from input queries. Such models rely on insufficient information for generating a specific response since a certain query could be answered in…

Computation and Language · Computer Science 2020-03-02 Deng Cai , Yan Wang , Victoria Bi , Zhaopeng Tu , Xiaojiang Liu , Wai Lam , Shuming Shi

Knowledge-intensive tasks, such as open-domain question answering (QA), require access to a large amount of world or domain knowledge. A common approach for knowledge-intensive tasks is to employ a retrieve-then-read pipeline that first…

Computation and Language · Computer Science 2023-01-26 Wenhao Yu , Dan Iter , Shuohang Wang , Yichong Xu , Mingxuan Ju , Soumya Sanyal , Chenguang Zhu , Michael Zeng , Meng Jiang

A retriever, which retrieves relevant knowledge pieces from a knowledge base given a context, is an important component in many natural language processing (NLP) tasks. Retrievers have been introduced in knowledge-grounded dialog systems to…

Computation and Language · Computer Science 2025-06-03 Yucheng Cai , Ke Li , Yi Huang , Junlan Feng , Zhijian Ou

Establishing retrieval-based dialogue systems that can select appropriate responses from the pre-built index has gained increasing attention from researchers. For this task, the adoption of pre-trained language models (such as BERT) has led…

Computation and Language · Computer Science 2021-10-04 Chongyang Tao , Jiazhan Feng , Chang Liu , Juntao Li , Xiubo Geng , Daxin Jiang
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