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Misinformation about climate change poses a significant threat to societal well-being, prompting the urgent need for effective mitigation strategies. However, the rapid proliferation of online misinformation on social media platforms…
The sector of information and communication technology (ICT) can contribute to the fulfillment of the Paris agreement and the sustainable development goals (SDGs) through the introduction of sustainability strategies. For environmental…
Recent advances in open-vocabulary object detection models will enable Automatic Target Recognition systems to be sustainable and repurposed by non-technical end-users for a variety of applications or missions. New, and potentially nuanced,…
Climate change has become one of the biggest challenges of our time. Social media platforms such as Twitter play an important role in raising public awareness and spreading knowledge about the dangers of the current climate crisis. With the…
The task of triplet extraction aims to extract pairs of entities and their corresponding relations from unstructured text. Most existing methods train an extraction model on training data involving specific target relations, and are…
The ability to learn from large unlabeled corpora has allowed neural language models to advance the frontier in natural language understanding. However, existing self-supervision techniques operate at the word form level, which serves as a…
With exponential increase in the availability oftelemetry / streaming / real-time data, understanding contextualbehavior changes is a vital functionality in order to deliverunrivalled customer experience and build high performance andhigh…
Leveraging data collected from smart meters in buildings can aid in developing policies towards energy conservation. Significant energy savings could be realised if deviations in the building operating conditions are detected early, and…
Active learning strives to reduce annotation costs by choosing the most critical examples to label. Typically, the active learning strategy is contingent on the classification model. For instance, uncertainty sampling depends on poorly…
Recent years have witnessed significant improvement in ASR systems to recognize spoken utterances. However, it is still a challenging task for noisy and out-of-domain data, where substitution and deletion errors are prevalent in the…
The sustainable development strategy in the management of information and communication technology (ICT) is an advanced research sector which provides a theoretical framework for integrating social and environmental responsibilities of…
With online shopping gaining massive popularity over the past few years, e-commerce platforms can play a significant role in tackling climate change and other environmental problems. In this study, we report that the "attitude-behavior" gap…
Individuals or companies in a large social or financial network often display rather heterogeneous behaviors for various reasons. In this work, we propose a network vector autoregressive model with a latent group structure to model…
Fact verification models have enjoyed a fast advancement in the last two years with the development of pre-trained language models like BERT and the release of large scale datasets such as FEVER. However, the challenging problem of fake…
Recent developments in online communication and their usage in everyday life have caused an explosion in the amount of a new genre of text data, short text. Thus, the need to classify this type of text based on its content has a significant…
Public entities such as companies and politicians increasingly use online social networks to communicate directly with their constituencies. Often, this public messaging is aimed at aligning the entity with a particular cause or issue, such…
We describe and validate a metric for estimating multi-class classifier performance based on cross-validation and adapted for improvement of small, unbalanced natural-language datasets used in chatbot design. Our experiences draw upon…
We develop a chatbot using Deep Bidirectional Transformer models (BERT) to handle client questions in financial investment customer service. The bot can recognize 381 intents, and decides when to say "I don't know" and escalates…
Among the seventeen Sustainable Development Goals (SDGs) proposed within the 2030 Agenda and adopted by all the United Nations member states, the 13$^{th}$ SDG is a call for action to combat climate change for a better world. In this work,…
Generative LLMs typically improve Named Entity Recognition (NER) performance through instruction tuning. They excel at generating entities by semantic pattern matching but lack an explicit, verifiable reasoning mechanism. This "cognitive…