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Task-oriented dialogue (TOD) system is designed to accomplish user-defined tasks through dialogues. The TOD system has progressed towards end-to-end modeling by leveraging pre-trained large language models. Fine-tuning the pre-trained…

Computation and Language · Computer Science 2024-11-11 Dharmendra Prajapat , Durga Toshniwal

A major bottleneck for building statistical spoken dialogue systems for new domains and applications is the need for large amounts of training data. To address this problem, we adopt the multi-dimensional approach to dialogue management and…

Computation and Language · Computer Science 2022-04-15 Simon Keizer , Norbert Braunschweiler , Svetlana Stoyanchev , Rama Doddipatla

Conversational systems based on Large Language Models (LLMs), such as ChatGPT, show exceptional proficiency in context understanding and response generation. However, despite their impressive capabilities, they still possess limitations,…

Computation and Language · Computer Science 2023-10-17 Yang Deng , Lizi Liao , Liang Chen , Hongru Wang , Wenqiang Lei , Tat-Seng Chua

Proactive dialogue system is able to lead the conversation to a goal topic and has advantaged potential in bargain, persuasion and negotiation. Current corpus-based learning manner limits its practical application in real-world scenarios.…

Information Retrieval · Computer Science 2022-04-18 Wenqiang Lei , Yao Zhang , Feifan Song , Hongru Liang , Jiaxin Mao , Jiancheng Lv , Zhenglu Yang , Tat-Seng Chua

Task-oriented Dialog (ToD) systems have to solve multiple subgoals to accomplish user goals, whereas feedback is often obtained only at the end of the dialog. In this work, we propose SUIT (SUbgoal-aware ITerative Training), an iterative…

Computation and Language · Computer Science 2024-11-26 Magdalena Kaiser , Patrick Ernst , György Szarvas

Chat-oriented dialogue systems designed to provide tangible benefits, such as sharing the latest news or preventing frailty in senior citizens, often require Proactive acquisition of specific user Information via chats on user-faVOred…

Computation and Language · Computer Science 2025-04-11 Shiki Sato , Jun Baba , Asahi Hentona , Shinji Iwata , Akifumi Yoshimoto , Koichiro Yoshino

Task-oriented dialogues often require agents to enact complex, multi-step procedures in order to meet user requests. While large language models have found success automating these dialogues in constrained environments, their widespread…

Computation and Language · Computer Science 2023-06-08 Julia White , Arushi Raghuvanshi , Yada Pruksachatkun

The majority of current Text-to-Speech (TTS) datasets, which are collections of individual utterances, contain few conversational aspects. In this paper, we introduce DailyTalk, a high-quality conversational speech dataset designed for…

Audio and Speech Processing · Electrical Eng. & Systems 2023-03-14 Keon Lee , Kyumin Park , Daeyoung Kim

Natural language dialogue systems raise great attention recently. As many dialogue models are data-driven, high-quality datasets are essential to these systems. In this paper, we introduce Pchatbot, a large-scale dialogue dataset that…

Computation and Language · Computer Science 2021-06-01 Hongjin Qian , Xiaohe Li , Hanxun Zhong , Yu Guo , Yueyuan Ma , Yutao Zhu , Zhanliang Liu , Zhicheng Dou , Ji-Rong Wen

In recent years, interest has arisen in using machine learning to improve the efficiency of automatic medical consultation and enhance patient experience. In this article, we propose two frameworks to support automatic medical consultation,…

Computation and Language · Computer Science 2022-12-27 Wei Chen , Zhiwei Li , Hongyi Fang , Qianyuan Yao , Cheng Zhong , Jianye Hao , Qi Zhang , Xuanjing Huang , Jiajie Peng , Zhongyu Wei

Task-oriented dialogue systems aim at providing users with task-specific services. Users of such systems often do not know all the information about the task they are trying to accomplish, requiring them to seek information about the task.…

Computation and Language · Computer Science 2023-05-24 Yue Feng , Hossein A. Rahmani , Aldo Lipani , Emine Yilmaz

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…

Computation and Language · Computer Science 2020-06-08 Anthony Colas , Trung Bui , Franck Dernoncourt , Moumita Sinha , Doo Soon Kim

Dialogue related Machine Reading Comprehension requires language models to effectively decouple and model multi-turn dialogue passages. As a dialogue development goes after the intentions of participants, its topic may not keep constant…

Computation and Language · Computer Science 2023-09-19 Xinbei Ma , Yi Xu , Hai Zhao , Zhuosheng Zhang

Large language models show potential in task-oriented dialogue systems, yet existing training methods often rely on token-level likelihood or preference optimization, which poorly align with long-horizon task success. To address this, we…

Computation and Language · Computer Science 2026-02-23 Jingyi Xu , Xingyu Ren , Zhoupeng Shou , Yumeng Zhang , Zhiqiang You

One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…

Computation and Language · Computer Science 2023-09-26 Sam Davidson , Salvatore Romeo , Raphael Shu , James Gung , Arshit Gupta , Saab Mansour , Yi Zhang

Despite their popularity in the chatbot literature, retrieval-based models have had modest impact on task-oriented dialogue systems, with the main obstacle to their application being the low-data regime of most task-oriented dialogue tasks.…

Conversational assistants are increasingly popular across diverse real-world applications, highlighting the need for advanced multimodal speech modeling. Speech, as a natural mode of communication, encodes rich user-specific characteristics…

Computation and Language · Computer Science 2024-12-23 Maximillian Chen , Ruoxi Sun , Sercan Ö. Arık

This paper addresses user-specific dialogs. In contrast to previous research on personalized dialogue focused on achieving virtual user dialogue as defined by persona descriptions, user-specific dialogue aims to reproduce real-user dialogue…

Computation and Language · Computer Science 2024-09-04 Atsushi Otsuka , Kazuya Matsuo , Ryo Ishii , Narichika Nomoto , Hiroaki Sugiyama

In this paper, we introduce a novel Face-to-Face spoken dialogue model. It processes audio-visual speech from user input and generates audio-visual speech as the response, marking the initial step towards creating an avatar chatbot system…

Computer Vision and Pattern Recognition · Computer Science 2024-08-05 Se Jin Park , Chae Won Kim , Hyeongseop Rha , Minsu Kim , Joanna Hong , Jeong Hun Yeo , Yong Man Ro

End-to-end generation-based approaches have been investigated and applied in task-oriented dialogue systems. However, in industrial scenarios, existing methods face the bottlenecks of controllability (e.g., domain-inconsistent responses,…

Computation and Language · Computer Science 2023-04-04 Yuncheng Hua , Xiangyu Xi , Zheng Jiang , Guanwei Zhang , Chaobo Sun , Guanglu Wan , Wei Ye